Jump to content

HP ProBook 4510s Notebook PC support

Using HP SimplePass Fingerprint Reader (Windows 7, Vista)

  • PrintPrint
This document pertains to HP Notebook PCs with HP SimplePass Fingerprint Reader.
A fingerprint reader is a security device that uses a scanned image of your fingerprint to authenticate who you are. With fingerprint security software you can log on to applications and secure web sites by scanning your fingerprint instead of typing your Username and password on the keyboard.
NOTE:If your computer model uses HP SimplePass 2011 version 5.x or later by AuthenTech, see Setup and Use the SimplePass 2011 Fingerprint Reader .
To use a fingerprint reader, there must be at least one Windows User account, and that account should require a password to log on to Windows. You can register a new fingerprint or web site at any time.
View a video about setting up a Fingerprint Reader:

Enrolling your fingerprints in SimplePass

You enroll your fingerprints by scanning each finger multiple times so the program can capture a consistent image of your finger. It is best to enroll your index finger and at least two other fingers for flexibility. If for example, your index finger is scratched or injured, or even dry and dirty, the reader may not recognize it. You can add or delete additional fingerprints at any time. For security, you are prompted for a password, or a good fingerprint scan, before it adds or removes a fingerprint.
Read one of the following sections to start the fingerprint reader for the first time, or add or delete fingerprints after the initial set up.
NOTE:You must have a valid user account on the computer, and enroll the fingerprints for that account, before you can register any password protected sites.
When you open HP SimplePass Identification Protection the first time, the program prompts you step-by-step through the fingerprint enrollment process. Follow the steps below to set up the fingerprint reader for the first time.
  1. Click Start , and select HP SimplePass Identification Protection from the Windows menu.
    When the Welcome to HP SimplePass Identity Protection! screen opens, click Next .
    Figure 1: Welcome Screen
    Image of the Welcome screen for HP SimplePass.
  2. Confirm you are logged on to the correct Windows user account.
    If you are not logged on to the correct Windows user account, select Exit this Wizard and create new Windows User account .
    If you are logged on to the correct Windows user account, click Next .
    Figure 2: Windows account verification
    Image of Windows account verification screen
  3. When prompted, verify your identify by typing in the password you use to log on to the computer, and then click Next .
    Figure 3: Identity verification
    Image of identity verification window with Windows password field
  4. On the Enroll fingerprints screen, click the finger you want to enroll.
    Figure 4: Enroll fingerprints
    Image of  enroll fingerprint screen
  5. On the Practice scanning fingerprints screen, slide your finger over the fingerprint reader. Respond to the feedback provided.
    When you receive a quality scan, click Enroll to continue the fingerprint enrollment process.
    Figure 5: Practice scanning fingerprints
    Image of practice scanning fingerprints window.
  6. Enroll your fingerprint by sliding the selected finger over the fingerprint reader multiple times until enrolment is complete, and then click Save to continue enrolling other fingerprints.
    Figure 6: Enroll fingerprints
    Image of enroll fingerprints window
You can enroll additional fingers at any time. Depending on how you use the computer, you may get more consistently accurate scans by using a finger other than your index finger.
  1. Click Start , and select HP SimplePass Identification Protection from the windows menu.
  2. On the HP SimplePass Identity Protection window, select Bring me to fingerprints in the left panel.
    Figure 7: Home screen
    Image of the HP SimplePass Home screen
  3. Before you can make any changes you will be prompted to scan your finger and be identified by the system.
    Figure 8: Verify your Identity window
    Image of the HP SimplePass verify screen
  4. When prompted, click on the picture of the corresponding finger, and then either enroll or delete a fingerprint.
    Figure 9: Fingerprints window
    Image of the HP SimplePass fingerprints screen
    • Enroll a fingerprint - Click on an un-enrolled (gray or non-highlighted) finger and then swipe your finger on the scanner.
    • Delete a fingerprint - Click on an enrolled (green highlighted) finger and select Yes when prompted, Are you sure you want to delete the fingerprint?
    • Save - After making any changes, click Save to accept the changes and exit the application.

Registering or managing a secure logon account with SimplePass in Windows 7 or Vista

Once a fingerprint is enrolled, you can register and manage a secure logon account for an application or web site. The Password Manager collects the Username, a password, and any other required values for logging in.

Easy setup using SimplePass in Windows 7 or Vista

The easiest way to set up a new password account is to open the HP SimplePass application, and then open the secure application or web site and put them side-by-side on the screen. Follow the steps below to set up a new web site logon.
  1. Use your browser to navigate to a secure web site logon page.
  2. Type your Username and Password on the logon page, and then click the fingerprint logon icon that appears on the secured web site in the browser.
    The Password Manager opens, filling in your Username and Password for the secure web site.
    Figure 10: Password Manager and website login page
    Image of the setup screen for HP SimplePass.
  3. Click OK on the Password Manager screen to save the logon information. If prompted, slide your finger over the fingerprint reader to verify your identity.
You may now log out and close the application window. To test the fingerprint reader password management, go to Testing the SimplePass fingerprint reader password management function in Windows 7 or Vista .

Adding and managing a new application or Web site using SimplePass in Windows 7 or Vista

Follow these steps to add Web site log in information and set your preferences in SimplePass:
  1. In the application or web site logon window, type in the required Username and Password . Select any other required information such as, the Stay signed in option.
  2. Scan your finger to open the Add Logon to Password Manager window.
    Figure 11: Add Logon to Password manager window
    Image of the Password manager screen for HP SimplePass.
  3. Type a unique name in the Account Name field or accept the default.
  4. Type in the Username , Password , or other required field values.
  5. Click OK to accept the values and close the window.
You may now log out and close the application window. To test the fingerprint reader password management, go to Testing the SimplePass fingerprint reader password management function in Windows 7 or Vista .

Testing the SimplePass fingerprint reader password management function in Windows 7 or Vista

Follow these steps to test the functionality of your SimplePass fingerprint reader and see a list of accounts registered in SimplePass:
  1. Close all applications, and then scan you finger.
  2. If the fingerprint scan is recognized, a list of all the registered accounts displays in the Password Manager.
    Figure 12: Password Manager
    Image of the Password manager screen for HP SimplePass.
  3. Double-click on the desired registered account to open the logon window.
  4. To verify your identity, either scan your fingerprint or click Cancel and enter the required information using the keyboard.
    Figure 13: Verify Your Identity at a Web page login
    Image of the verification screen for HP SimplePass.

Adjusting the SimplePass fingerprint reader sensitivity in Windows 7 or Vista

The image of your fingerprint stored in the program represents the condition of your finger at the time it was scanned. The scan may not be recognized if your skin gets dry, if you press your finger onto the reader distorting the skin, if you move your finger on a slight angle across the scanner, or if you move your finger too fast or slow. The sensitivity of the program can be adjusted to allow for some variation in the fingerprint recognition.
To access the sensitivity settings:
  1. Open HP SimplePass Identity Protection .
  2. Select Fingerprint Reader in the left panel.
  3. Adjust the sensitivity to low, medium, or high.
    Figure 14: Fingerprint reader sensitivity
    Image of the sensitivity adjustment screen for HP SimplePass.
If changing the setting makes very little difference and you are still having problems with the logon, you may want to delete the original fingerprint image and re-enroll your fingerprint by swiping it across the scanner at a more consistent speed, angle, and pressure.

Using the fingerprint scanner to protect multiple user accounts

The HP SimplePass Fingerprint reader provides easy security protection if multiple people use the same computer. Each person using the computer should have their own user account, and that account can be accessed using a fingerprint reader.
For example, the parent in a family could have an account with administrator privileges allowing them to install new programs, while each of the children has a personal user account with limited privileges to use, but not install programs. Each child's settings and files are protected and are not accessible by their siblings. The parent, as the administrator, has access to all files.
By using a fingerprint reader with HP SimplePass, when one of the children is ready to log in, they simply scan their finger and the security protection program identifies them and logs on to the proper account.
To set up multiple fingerprint user accounts, follow the steps in Enrolling your fingerprints in SimplePass while logged in with each Windows user account.

Backing up and restoring SimplePass fingerprint configuration in Windows 7 or Vista

Many applications and web sites use unique user names and passwords to protect personal identity and data. Although the fingerprint reader can make this job easier, many people have discovered that after using a fingerprint reader, they forget their passwords.
If you are using the fingerprint reader to access several accounts with different user names and passwords, back up your fingerprint reader security data and settings to a removable storage device, such as a USB flash drive, and store it in a secure location, away from the computer.
To backup or restore the fingerprint reader security data and settings:
  1. Open HP SimplePass Identity Protection .
  2. Click onBackup and Restore in the left panel.
    Figure 15: Backup and restore
    Image of the HP SimplePass screen with backup and restore highlighted
  3. Follow the on-screen instructions to complete the backup or restore.

Installing or updating required software for SimplePass

The fingerprint reader drivers and the security applications are designed to work on specific models and operating systems. All of the device drivers and security applications designed and approved for the original configuration of your notebook are available on the HP Drivers and Downloads support web site. Follow the steps below to install or update your software.
NOTE:The drivers and programs used on one model may not be compatible and may not work with other models.
  1. Go to the HP Drivers and Downloads page for your model.
  2. Follow the on-screen instructions. Enter your model number or product number.
  3. Select Software and Driver downloads .
  4. Click your operating system under Select operating system .
  5. After clicking the operating system, find and select the Software - Security section.
  6. Click on HP SimplePass Identity Protection Software .
  7. Click Download , and then Save the file to convenient location on your hard drive, such as the desktop on the computer.
  8. Double-click the downloaded file and follow the instructions to install the HP SimplePass Identity Protection software.

Updating the BIOS to support SimplePass

The computer's BIOS must support the use of a biometric device and the fingerprint reader option must be enabled in the BIOS. If you have installed the latest version of the HP SimplePass Identity Protection software for your computer and experience problems, download and install the latest BIOS for your computer model. See Updating the BIOS for more information.