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HP G42-415DX Notebook PC Troubleshooting

Product Specifications

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Hardware

Product NameG42-415DX
Product NumberXZ046UA#ABA
Microprocessor2.20GHz VISION Technology from AMD with AMD Athlon II Dual-Core Processor for Notebook PCs P340
Microprocessor Cache 1MB L2 Cache
Memory3GB DDR3 System Memory (2 DIMM)
Memory Max 8GB
Video GraphicsATI Mobility Radeon HD 4250 Graphics
Video MemoryUp to 1405MB
Hard Drive320GB (5400RPM)
Multimedia DriveSuperMulti 8X DVD±R/RW with Double Layer Support
Display14.0” diagonal High-Definition HP BrightView LED Display (1366 x 768)
Fax/Modem
Network CardIntegrated 10/100 Ethernet LAN
Wireless Connectivity
  • 802.11b/g/n WLAN
Sound
  • Altec Lansing speakers
Keyboard101-key compatible Notebook keyboard
Pointing DeviceTouch Pad with integrated On/Off button and 2-way scroll pad support
PC Card Slots
External Ports
  • 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
  • 3 Universal Serial Bus (USB) 2.0
  • 1 HDMI
  • 1 VGA (15-pin)
  • 1 RJ -45 (LAN)
  • 1 Headphone-out
  • 1 Microphone-in
Other Devices
  • HP Webcam with integrated microphone
Dimensions13.46 in (L) x 8.97 in (D) x 1.24 in (min H) / 1.43 in (max H)
Weight4.85 lbs
Security
  • Kensington MicroSaver lock slot
  • Power-on password
  • Accepts 3rd party security lock devices
Power
  • 65W AC Adapter
  • 6-Cell 47WHr Lithium-Ion Battery
What's In The Box HP Webcam with integrated microphone
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Software

Operating System:
Genuine Windows 7 Home Premium 64-bit
Security and Support:
Symantec Norton Internet Security 2011 60-day Trial

HP Support Assistant; HP Power Manager

HP Recovery Manager

HP Setup Manager
Multimedia:
HP Movie Store powered by RoxioNow; HP Music Store by Rhapsody

Blio e-Reader ; New York Times e-Reader (15b); HP Barnes and Noble e-Reader

CyberLink Power DVD; CyberLInk DVD Suite; CyberLink YouCam BE; CyberLink MediaShow 5

Snapfish Picture Mover

HP Games Powered by WildTangent
Productivity and Finance:
Microsoft Office 2010 preloaded (purchase of a Product Key required to activate a full Office 2010 suite) (34)

Windows Live Mail; Windows Live Messenger; Windows Live Photo Gallery; Windows Live Writer; Windows Live Movie Maker; Windows Live Mesh
Internet Solutions:
Norton Online Back-Up (38)

HP Wireless Assistant

HP Cloud Drive (15a)

Bing Toolbar

Windows Live Toolbar
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