HP LaserJet Pro 100 color MFP M175nw support
Clean the Product
Clean the document feeder pickup rollers and separation pad
If the product document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document feeder rollers and separation pad.
Clean the paper path
During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these types of problems.
Clean the paper path from the product control panel
- Press the Setup button.
- Use the arrow buttons to select the Service menu, and then press the OK button.
- Use the arrow buttons to select the Cleaning Page item, and then press the OK button.
- Load plain letter or A4 paper when you are prompted.
- Press the OK button again to confirm and begin the cleaning process.A page feeds through the product slowly. Discard the page when the process is completed.