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HP LaserJet Pro 100 color MFP M175nw support

Clean the Product

  • PrintPrint

Clean the document feeder pickup rollers and separation pad

If the product document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document feeder rollers and separation pad.
  1. Open the document feeder cover.
    Figure 1: Open the document feeder cover
  2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt.
    Figure 2: Wipe the document feeder rollers and pad
  3. Close the document feeder cover.
    Figure 3: Close the document feeder cover

Clean the paper path

During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these types of problems.
SpecksSmearing
Figure 4: Specks example
Figure 5: Smeared print example

Clean the paper path from the product control panel

  1. Press the Setup button.
  2. Use the arrow buttons to select the Service menu, and then press the OK button.
  3. Use the arrow buttons to select the Cleaning Page item, and then press the OK button.
  4. Load plain letter or A4 paper when you are prompted.
  5. Press the OK button again to confirm and begin the cleaning process.
    A page feeds through the product slowly. Discard the page when the process is completed.

Clean the exterior

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.
HP LaserJet Pro 100 color MFP M175nw

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