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HP All-in-One 200-5120ru Desktop PC support

Using System Recovery, Factory Reset and Minimized Image Recovery Options

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The HP Recovery Manager application, installed on the hard drive of HP Notebook PCs, can be used to recover the computer to its original operating condition, and can be used to create a set of personalized Recovery discs. In the event of a system failure, you may use either the Recovery Manager or the Recovery discs to re-install your computer's original operating system and software.
Figure 1: Recovery Manager Options
Recovery Manager options
Depending on when the computer was released, the Recovery Manager installed on it was developed by either SoftThink, CyberLink, or by HP. The screens vary slightly, and there might be up to three very different types of recovery options available for your model.
The System Recovery option does the following:
  • Reformats the system drive. The system drive is the hard drive where the current operating is installed (such as the C: drive).
  • Re-installs the original operating system on the system drive.
  • Re-installs all original hardware drivers.
  • Re-installs all original trial software.
  • Does not remove or disrupt any customer-created partitions.
In some cases, the System Recovery process might require more hard drive space than the system drive actually has. If the system drive is part of a partitioned hard drive, one or more partitions can be de-partitioned to give the System Recovery process the space it requires. Otherwise, customer-created partitions will remain intact.
The Factory Reset option does the following:
  • Removes all partitions.
  • Reformats all hard drives.
  • Re-installs the original operating system on the default system drive (usually the C: drive).
  • Re-installs all original hardware drivers.
  • Re-installs all original trial software.
This recovery option returns all of the notebook's software to the condition it was in at the time of purchase. Any programs installed after purchase and any files you created will be removed entirely.
Minimized Image Recovery does the following:
  • Re-installs the original operating system.
  • Re-installs all original hardware drivers.
  • Re-installs HP essential software (i.e., HP Support Assistant, HP Recovery Manager, etc.).
  • Does not install trial applications or trial games.
If there are customer-created partitions on the hard drive, the HP Recovery Manager prompts you for permission to remove them or leave them intact.

Different ways to launch Recovery Manager

Depending on how you launch the Recovery Manager, different recovery options are available. The recovery process can take from 30 minutes to two hours or more to complete. The computer will appear to stop working for long periods of time and will then restart several times. Do not interrupt the process, and do not attempt to use the computer until you are prompted to logon with a specific user name and password.
To launch the HP Recovery Manager, do any of the following:
WARNING:Because there are several recovery options available, some of which automatically delete files and programs, HP recommends that, before you select any recovery option , you back up all important files. Once the recovery process begins deleting files there is no way to pause or stop the process.
  • Click Start , type recovery in the search field, and select HP Recovery Manager to run recovery from the D drive.
  • Turn on the power and press F11 to run recovery without starting Windows (on some models esc key and then F11 key ).
  • Insert the customer-created Recovery disc in disc drive and turn the power on to boot from the DVD disc.
  • Insert replacement the Recovery disc purchased from HP, and turn the power on to boot from the DVD disc.

Tasks to do after performing a Recovery

After you perform any of the recovery options, you will need to:
  • Run Windows Update , multiple times if necessary, to bring your operating system up-to-date. This ensures you have the latest security patches and Windows Defender updates to protect your computer.
  • Update your anti-virus software virus definitions, to further protect your computer. If you selected the Minimized Image Recovery option, you will need to re-install the anti-virus software from the HP Recovery Manager and then update its virus definitions.
  • Download and run the HP Support Assistant to install the latest HP BIOS and updated drivers. Or you can search for updates on the HP Drivers and Downloads support page.
HP All-in-One 200-5120ru Desktop PC

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