HP Out of Warranty Support Options for Select HP Consumer Printers*
USA and Canada only
If your HP Printer is no longer covered under its standard warranty or an HP Care Pack Service, you still have several options to get HP support.
To purchase Technical Phone Support or a Hardware Repair/Exchange plan, call 1-866-234-1377 (select option #2).
HP Technical Phone Support
Get 24x7 help with troubleshooting, diagnosis and general questions regarding your HP printer or HP All-in-One (does not include hardware repair):
|Per Incident Phone Support (One Time)||$24.99|
|1 Year Unlimited Phone Support||$39.99|
1-Time HP Repair or Replacement
Minimize downtime if the unexpected happens. Call an HP technician and select the repair option just right for you.
1 Year HP Next Business Day Exchange
If your product is in good working condition, you may be able to purchase this HP Care Pack to protect your HP printer. You’ll also get convenient next-day delivery of a replacement HP product to your door.1
HP Ink Cartridge and Printhead Warranty information
HP ink cartridges and printheads have their own warranty, separate from printer warranty. Support for ink-related issues or supplies replacement may be covered under warranty even when the printer is out of warranty.
Important : To check if you can receive support, or if your ink supplies can be replaced under warranty, go to hp.com/go/learnaboutsupplies , select your country, and look for ‘ink supplies warranty.'
Is your Printer Still in Warranty?
Use the HP Product Warranty Status Check tool to determine if your printer is still in warranty. If your printer is still in warranty, you can purchase an HP Care Pack and extend your technical phone support and/or hardware repair plan.
|Select HP Total Care to view HP’s entire listing of support options for both in-warranty and out-of-warranty consumer printers.|
*Offer valid on select HP Consumer Printers (HP Deskjet, HP Officejet, HP Photosmart printers and select HP LaserJet printers)
Contact HP at 1.866.234.1377 (select option #2) to verify available support options for your out-of-warranty HP printers.
1Standard delivery is next business day, excluding holidays and weekends, in most areas within continental United States and in limited areas of Hawaii and Alaska, as long as order is placed by 2:30 p.m. Central time.
Services described above are subject to change at any time.