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Compaq Mini 311c-1010EH PC Troubleshooting

Error Message HAL Event ID 12 in Event Viewer

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This document pertains to the following HP Notebook PCs: Compaq Mini 311c-1000 PC series and HP Mini 311-1000 PC series.
An error message stating HAL EVENT ID 12 The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system intermittently appears when resuming from the S3 Sleep state.
To resolve this issue, download and install the latest BIOS Softpaq.
Softpaq DescriptionDownload
HP Notebook System BIOS Update (Intel Processors)

VERSION: F.16 REV: F or later		 SP51201 File Download

    Compaq Mini 311c-1010EH PC

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