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HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g support

Setting Up the All-in-One to Send and Receive Faxes

  • PrintPrint

Introduction

This document describes how to set up your HP printer to send and receive faxes.

Step one: Set up the printer

Before you set up your fax service, follow these steps to set up your printer.
  1. Set up the hardware and install the cartridges. Click here for instructions on setting up the printer hardware.
  2. Load U.S. Letter or A4-size paper in the input tray.
  3. Get the telephone cord and adapter (if provided) that came in the box with the printer.

Step two: Identify the type of telephone system you use

Depending on your country/region, you have either a serial or parallel telephone system. The instructions for fax setup differ depending on whether you have a serial or parallel type phone system.
    • In a serial phone system , the connectors on your shared telephone equipment (modems, phones, and answering machines) do not allow a physical connection to the 2-EXT port on the HP printer. Instead, you must connect all the equipment to the telephone wall jack.
    • The connectors on a parallel phone system are compatible with the printer's 2-EXT port. You can connect shared telephone equipment directly to the printer.
    Check the following table for your country/region. If you do not see your country/region , you probably have a serial-type phone system. If you are unsure which kind of telephone system you have (parallel or serial), check with your telephone company.
    Countries/regions with a parallel phone system
    ArgentinaIrelandSaudi Arabia
    AustraliaJapanSingapore
    BrazilKoreaSpain
    CanadaLatin AmericaTaiwan
    ChileMalaysiaThailand
    ChinaMexicoUnited States
    ColombiaPhilippinesVenezuela
    GreecePolandVietnam
    IndiaPortugal
    IndonesiaRussia
    NOTE:In some countries/regions that use serial-type telephone systems, an adapter came with the HP printer. The adapter allows you to connect other telecom devices to the telephone wall jack where you plug in the HP printer. For more information, see the user guide that came with your printer.

Step three: Set up the fax

Important : Use the phone cord that came with your printer to connect the printer to the telephone wall jack. Otherwise, you might not be able to fax successfully. This special phone cord has only two copper wires. Replace any four-wire phone cord with a two-wire cord. If you have the cord that shipped with the HP fax printer and it is long enough, use that cord.
Figure 1: Two-wire phone cord
Image of two-wire phone cord
Figure 2: Four-wire phone cord
Image of four-wire phone cord
Click the Plus sign () next to the type of telephone system you have, and then follow the steps to set up your HP fax printer.
Follow these steps to identify your phone connection type, and then set up the printer to send and receive faxes.

Step one: Identify your phone connection type

The method that you use to set up the fax on your printer depends on the equipment and services you have installed on your phone system. Review the following types of equipment and service to determine which setup method to use.
  • Dedicated phone line : The HP fax printer is the only piece of equipment or service connected to the phone line.
  • DSL : A digital subscriber line
    Digital lines that are provided by telephone companies to local subscribers that carry data at high speeds.
    (DSL) service through your telephone company. (DSL might be called ADSL in your country/region.)
  • PBX : A private branch exchange
    A private branch exchange is a phone system within a company for use by the company's employees.
    (PBX) phone system or an integrated services digital network (ISDN) system.
  • Distinctive ring service : A distinctive ring service through your telephone company, which allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. When the fax printer detects a specified ring pattern, it answers the call and receives the fax.
  • Voice calls : You receive voice calls at the same phone number you use for fax calls.
  • Computer dial-up modem : You use your phone line to connect to the Internet through a dial-up connection.
  • Answering machine : An answering machine answers voice calls at the same phone number you use for fax calls.
  • Voice mail : A voice mail subscription service uses the same phone number as the fax.

Step two: Set up the HP printer to send and receive faxes

Click the Plus sign () next to your connection type to set up your HP printer to send and receive faxes.
Follow these steps if the printer uses a dedicated phone line.
  1. Unplug any telephone devices from the telephone wall jack you are connecting the printer to.
  2. Connect the phone cord that came in the box with the printer to the 1-LINE port on the rear of the printer.
    Important : Make sure that you use the phone cord that came in the box with the printer to connect the printer to the terminal adapter. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  3. Plug the other end of the phone cord that came with the printer into the telephone wall jack.
    Figure 3: Connect the phone cord
    Graphic: Connecting the phone cord to the wall jack
    1 - Telephone wall jack
    2 - Phone cord that came with your printer
  4. Set the HP printer to Auto Answer so that the printer answers fax calls automatically.
    1. On the printer control panel, touch the Right Arrow ( ).
    2. Touch Setup ( ).
    3. Touch Fax Setup , and then touch Basic Fax Setup .
    4. Touch Auto Answer , and then touch On .
  5. Touch the Home icon ( ) to return to the main menu.
To complete these steps, you must have a DSL filter and phone cord. You can obtain these items from your DSL provider.
  1. Obtain the following items:
    • A DSL filter and cord from your DSL provider
      Figure 4: Example of a DSL filter
      Graphic: example of a DSL filter
  2. Connect the phone cord that came in the box with the printer to the 1-LINE port on the rear of the printer.
    Important : Make sure that you use the phone cord that came in the box with the printer to connect the printer to the terminal adapter. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  3. Plug the other end of the phone cord that came with the printer into the port on the DSL filter.
  4. Connect the cord on the DSL filter to the telephone wall jack.
    Figure 5: Connect the DSL filter
    Graphic: Connecting the DSL filter
    1 - Telephone wall jack.
    2 - DSL filter
    3 - Phone cord that came with the printer.
  5. Set the HP printer to Auto Answer so that the printer answers fax calls automatically.
    1. On the printer control panel, touch the Right Arrow ( ).
    2. Touch Setup ( ).
    3. Touch Fax Setup , and then touch Basic Fax Setup .
    4. Touch Auto Answer , and then touch On .
  6. Touch the Home icon ( ) to return to the main menu.
Follow these steps to set up the fax on a PBX phone system.
  1. Make sure that the PBX converter/terminal adapter is set to the correct switch type for your country/region. If you do not know the switch type for your country/region, check with your local phone company.
  2. Connect one end of the phone cord that came in the box with the printer to the 1-LINE port on the rear of the printer.
    Figure 6: Connect the phone cord to the 1-LINE port
    Graphic: Connect the phone cord to the 1-LINE port
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the terminal adapter. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  3. Connect the other end of the phone cord that came in the box with the printer to the port on the PBX converter/terminal adapter designated for phone and fax use.
Follow these steps to set up the fax on an ISDN phone system.
  1. Make sure that the ISDN converter/terminal adapter is set to the correct switch type for your country/region. If you do not know your country/region's switch type, check with your local phone company.
  2. Connect the phone cord that came in the box with the printer to the 1-LINE port on the rear of the printer.
    Figure 7: Connect the phone cord to the 1-LINE port
    Graphic: Connect the phone cord to the 1-LINE port
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the terminal adapter. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  3. Connect the other end of the phone cord that came in the box with your printer to the port on the ISDN converter/terminal adapter designated for phone and fax use.
Follow these steps to set up the fax on a shared phone line with a distinctive ring service.
Step one: Connect the phone cord
  1. Unplug any telephone devices that you have connected to the telephone wall jack.
  2. Connect one end of the phone cord that came in the box with the printer to the 1-LINE port on the rear of the printer.
    Important Make sure that you use the phone cord that came with the printer to connect the printer to the terminal adapter. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  3. Plug the other end of the phone cord that came with the printer into the telephone wall jack.
    Figure 8: Connect the phone cord
    Graphic: Connecting the phone cord to the wall jack
    1 - Telephone wall jack
    2 - Phone cord that comes with your printer
  4. Set the HP printer to Auto Answer so that the printer answers fax calls automatically.
    1. On the printer control panel, touch the Right Arrow ( ).
    2. Touch Setup ( ).
    3. Touch Fax Setup , and then touch Basic Fax Setup .
    4. Touch Auto Answer , and then touch On .
  5. Touch the Home icon ( ) to return to the main menu.
Step two: Change the distinctive ring pattern setting
By default, the printer is set to answer all ring patterns. If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number by your phone company, the HP printer might answer both voice calls and fax calls, or it might not answer at all.
  1. On the printer control panel, touch the Right Arrow ( ).
  2. Touch Setup ( ).
  3. Touch Fax Setup , and then touch Advanced Fax Setup .
  4. Touch Distinctive Ring , and then touch Yes .
  5. Touch the fax ring tone pattern assigned by the telephone company.
    • If you know the ring pattern that the telephone company assigned to your fax number, touch the matching ring pattern.
    • If you do not know the ring pattern assigned by your telephone company, touch Ring Pattern Detection , and then follow the on-screen instructions.
  6. Touch the Home icon ( ) to return to the main menu.
Follow these steps to set up the fax on a shared voice/fax line.
Step one: Connect the fax printer
  1. Unplug any telephone devices that you have connected to the telephone wall jack.
  2. Connect the phone cord that came in the box with the printer to the 1-LINE port on the rear of the printer.
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the terminal adapter. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  3. Connect the other end of the phone cord that came with the printer to the telephone wall jack.
    Figure 9: Connect the phone cord
    Graphic: Connecting the phone cord to the wall jack
    1 - Telephone wall jack
    2 - Phone cord that comes with your printer
  4. Remove the plug from the port labeled 2- EXT on the rear of the printer.
  5. Connect the cord from the telephone to the 2-EXT port.
    Figure 10: Connect the phone to the printer
    Graphic: Connecting the phone to the printer's 2-EXT port
    1 - Telephone wall jack
    2 - Phone cord that came with the printer
    3 - Telephone
Step two: Turn Auto Answer off or on
If you want the printer to answer fax calls automatically
  1. On the printer control panel, touch the Right Arrow ( ).
  2. Touch Setup ( ).
  3. Touch Fax Setup , and then touch Basic Fax Setup .
  4. Touch Auto Answer , and then touch On .
  5. Touch the Home icon ( ) to return to the main menu.
If you want to answer calls manually
  1. On the printer control panel, touch the Right Arrow ( ).
  2. Touch Setup ( ).
  3. Touch Fax Setup , and then touch Basic Fax Setup .
  4. Touch Auto Answer , and then touch Off .
  5. Touch the Home icon ( ) to return to the main menu.
Follow these steps to set up the fax on a shared voice/fax line with an answering machine.
Step one: Connect the fax printer
  1. Remove the plug from the port labeled 2-EXT on the rear of the printer.
  2. Unplug your answering machine phone cord from the telephone wall jack.
  3. Connect the answering machine phone cord to the port labeled 2-EXT on the rear of the printer.
    Figure 11: Connect the answering machine
    Graphic: Connect the answering machine
    1 - The answering machine
    NOTE:If you do not connect your answering machine directly to the HP printer, your answering machine might record fax tones from a sending fax machine, and then the HP printer might not receive faxes.
  4. Connect one end of the phone cord that came in the box with the printer to the telephone wall jack.
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the telephone wall jack. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  5. Connect the other end of the phone cord that came with the printer to the port labeled 1-LINE on the rear of the printer.
    Figure 12: Connect the phone cord
    Graphic: Connecting the phone cord to the wall jack
    1 - Telephone wall jack
    2 - Phone cord that comes with your printer
  6. Optional step : If your answering machine does not have a built-in phone, for convenience you can connect a phone to the rear of your answering machine at the OUT port.
    Figure 13: Completed setup of the fax system with the optional telephone
    Graphic: Connecting the system with an answering machine
    1 - Telephone wall jack
    2 - Phone cord that came with the printer
    3 - Answering machine phone cord
    4 - Telephone (optional)
    5 - Answering machine
Step two: Change the Rings to Answer setting to two rings more than your answering machine
  1. On the printer control panel, touch the Right Arrow ( ), and then touch Setup ( ).
  2. Touch Fax Setup , and then touch Basic Fax Setup .
  3. Touch Rings to Answer .
  4. Touch the Up Arrow ( ) until the Rings to Answer setting is two rings more than your answering machine setting . For example, if your answering machine is set to answer on two rings, set the Rings to Answer setting to 4.
  5. Touch Done .
  6. Touch the Home icon ( ) to return to the main menu.
Step three: Turn on Auto Answer
  1. On the printer control panel, touch the Right Arrow ( ).
  2. Touch Setup ( ).
  3. Touch Fax Setup , and then touch Basic Fax Setup .
  4. Touch Auto Answer , and then touch On . The printer turns on Auto Answer, and then returns to the Basic Fax Setup menu.
Follow these steps to set up the fax on a shared voice/fax line with voice mail.
NOTE:You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. You must initiate the incoming fax manually before voicemail picks up the line.
  1. Unplug any telephone devices that you have connected to the telephone wall jack.
  2. Connect one end of the phone cord that came in the box with your printer to the telephone wall jack.
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the telephone wall jack. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  3. Connect the other end of the phone cord that came with your printer to the port labeled 1-LINE on the rear of the printer.
    Figure 14: Connect the phone cord
    Graphic: Connecting the phone cord to the wall jack
    1 - Telephone wall jack
    2 - Phone cord that comes with your printer
  4. Turn off Auto Answer.
    1. On the printer control panel, touch the Right Arrow ( ).
    2. Touch Setup ( ).
    3. Touch Fax Setup , and then touch Basic Fax Setup .
    4. Touch Auto Answer , and then touch Off .
  5. Touch the Home icon ( ) to return to the main menu.
Choose from the following options to set up the fax on a fax line with a computer modem.
  1. Remove the plug from the port labeled 2-EXT on the rear of the printer.
  2. Unplug the phone cord for your dial-up connection from the telephone wall jack, and then connect it to the 2-EXT port on the rear of the HP printer.
  3. Plug the phone cord that came in the box with your printer into the telephone wall jack.
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the telephone wall jack. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  4. Connect the other end of the phone cord to the port labeled 1-LINE on the rear of the printer.
    Figure 15: Completed setup for a dial-up modem connection
    Graphic: Dial-up modem connection
    1 - Telephone wall jack
    2 - Phone cord that comes with the printer
    3 - Computer with built-in dial-up modem
  1. Obtain the following items:
    • A DSL filter from your DSL provider for every phone in your home
      Figure 16: Example of a DSL filter
      Graphic: Example of a DSL filter
    • A parallel splitter , which has one RJ-11 port on the front and two RJ-11 ports on the rear
      Figure 17: A parallel splitter
      Graphic: Parallel splitter
    • Extra 2-wire phone cords
  2. Plug one end of the phone cord that came in the box with your printer into the port labeled 1-LINE on the rear of the printer.
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the phone wall jack. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  3. Connect the other end of the phone cord that came with your printer to the DSL filter.
    Figure 18: Connect the phone cord to the DSL filter
    Graphic: Connecting the phone cord that comes with the printer to the DSL filter
    1 - The DSL filter
    2 - The phone cord that came with the printer
  4. Connect the phone cord from the DSL filter to one of the dual ports on the parallel splitter.
  5. Plug one end of another two-wire phone cord into the single port of the parallel splitter, and then plug the other end of the phone cord into the telephone wall jack.
    Figure 19: Connect the DSL filter to the wall jack
    Graphic: Connect the DSL filter to the wall jack
    1 - Telephone wall jack
    2 - 2-wire phone cord
    3 - DSL cord to parallel splitter
  6. Plug one end of a third phone cord into the other dual port on the parallel splitter.
  7. Plug the other end of the phone cord into the OUT port of the DSL/ADSL modem.
  8. Plug one end of another phone cord into the computer, and then plug the other end of the phone cord into the IN port of the DSL/ADSL modem.
    Figure 20: Connect the DSL/ADSL modem
    Graphic: Connecting the DSL/ADSL modem
    1 - Phone cord connecting the DSL/ADSL modem to the parallel splitter
    2 - Phone cord connecting the DSL/ADSL modem to the computer
    3 - DSL/ADSL modem
  9. If your modem software is set to automatically receive faxes sent to your computer, turn off that setting.
  10. Set the HP printer to Auto Answer so that the printer answers fax calls automatically.
    1. On the printer control panel, touch the Right Arrow ( ).
    2. Touch Setup ( ).
    3. Touch Fax Setup , and then touch Basic Fax Setup .
    4. Touch Auto Answer , and then touch On . Auto Answer turns on, and then the Basic Fax Setup menu displays again.
  11. Change the Rings to Answer setting to its maximum setting.
    1. On the Basic Fax Setup menu, touch Rings to Answer .
    2. Touch one of the arrows to change the setting to 6 , and then touch Done .
  12. Touch the Home icon ( ) to return to the main menu.
Choose from the following options to set up the fax on a voice/fax line with a computer modem.
Before you begin, check your computer to see if it has one or two phone ports.
  1. Obtain the following item:
    • A parallel splitter , which has one RJ-11 port on the front and two RJ-11 ports on the rear
      Figure 21: A parallel splitter
      Graphic: Parallel splitter
    • Extra 2-wire phone cords
  2. Remove the plug from the port labeled 2-EXT on the rear of the printer.
  3. Connect one end of a phone cord to the 2-EXT port on the rear of the printer, and then connect the other end of the phone cord to the single port on the parallel splitter.
  4. Unplug the phone cord for your dial-up connection from the telephone wall jack, and then connect it to one of the dual ports on the parallel splitter. Make sure that other end of the phone cord remains connected to the computer.
  5. Connect the phone cord that is attached to the telephone to the other dual port on the parallel splitter.
  6. Plug the phone cord that came in the box with your printer into the telephone wall jack.
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the telephone wall jack. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  7. Connect the other end of the phone cord to the port labeled 1-LINE on the rear of the printer.
    Figure 22: Completed setup a dial-up modem connection
    Graphic: Connect to a dial-up modem
    1 - Telephone wall jack
    2 - Phone cord that came with the printer
    3 - A parallel splitter
    4 - Computer with built-in dial-up modem
    5 - Telephone
  8. If your modem software is set to automatically receive faxes sent to your computer, turn off that setting.
    NOTE:If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes.
  9. Program the fax printer to answer calls either automatically or manually.
    NOTE:If you set up the printer to answer faxes manually, you must be available to respond in person to incoming fax calls or the printer cannot receive faxes.
    AutomaticallyManually
    1. On the control panel, touch the Right Arrow ( ).
    2. Touch Setup ( ).
    3. Touch Fax Setup , and then touch Basic Fax Setup .
    4. Touch Auto Answer , and then touch On .
    1. On the printer control panel, touch the Right Arrow ( ).
    2. Touch Setup ( ).
    3. Touch Fax Setup , and then touch Basic Fax Setup .
    4. Touch Auto Answer , and then touch Off .
  10. Touch the Home icon ( ) to return to the main menu.
Step one: Connect the fax printer
  1. Obtain the following items:
    • A DSL filter from your DSL provider for every phone in your home
      Figure 23: Example of a DSL filter
      Graphic: Example of a DSL filter
    • A parallel splitter , which has one RJ-11 port on the front and two RJ-11 ports on the rear
      Figure 24: A parallel splitter
      Graphic: Parallel splitter
    • Extra 2-wire phone cords
  2. Plug the phone cord that came in the box with your printer into the DSL filter.
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the DSL filter. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  3. Connect the other end of the phone cord that came with the printer to the port labeled 1-LINE on the rear of the printer.
    Figure 25: Connect the phone cord to the DSL filter
    Graphic: Connecting the  phone cord to the DSL
    1 - DSL filter
    2 - Phone cord that comes with the printer
  4. Plug the phone cord on the DSL filter into one of the dual ports on the parallel splitter.
  5. Plug one end of another 2-wire phone cord into the telephone wall jack, and then plug the other end of the phone cord into the single port of the parallel splitter.
    Figure 26: Connect the DSL filter into the parallel splitter
    Graphic: Connect the DSL filter into the parallel splitter
    1 - Telephone wall jack
    2 - 2-wire phone cord
    3 - 2-wire phone cord
  6. Remove the plug from the port labeled 2-EXT on the rear of the printer.
  7. Connect one end of a phone cord into the 2-EXT port, and then connect the other end of the phone cord to the port on the telephone.
    Figure 27: Connect the phone to the 2-EXT port
    Image: Connecting the phone to the 2-EXT port
  8. Plug one end of another phone cord into a port on the DSL/ADSL modem, and then plug the other end into the other dual port on the parallel splitter.
  9. Plug one end of another phone cord into a port on the DSL/ADSL modem, and then plug the other end of the phone cord into the phone port on the computer.
    Figure 28: Connect the DSL/ADSL modem
    Graphic: Connect the DSL/ADSL modem
    1 - 2-wire phone cord to parallel splitter
    2 - 2-wire phone cord to computer
    3 - DSL/ADSL modem
  10. Attach a DSL filter to each phone in your home or office that answers the same phone number as the DSL service.
    Figure 29: Connect the DSL filter to other phones
    Graphic: Connect the DSL filter to other phones
    1 - Telephone wall jack
    2 - Telephone
    3 - DSL filter
    NOTE:Phones in other parts of the home or office that share the same phone number with the DSL service must connect to additional DSL filters to avoid noise when making voice calls.
    Figure 30: Completed setup for DSL/ADSL connection
    Graphic: Connect the printer to a voice/fax system witha DSL/ADSL modem
    1 - Telephone wall jacks
    2 - Parallel splitter
    3 - DSL filters
    4 - Phone cord that comes with the printer
    5 - DSL/ADSL modem
    6 - Computer
    7 - Telephones
Step two: Change Rings to Answer to its maximum setting
  1. On the printer control panel, touch the Right Arrow ( ).
  2. Touch Setup ( ).
  3. Touch Fax Setup , and then touch Basic Fax Setup .
  4. In the Basic Fax Setup menu, touch Rings to Answer .
  5. Touch one of the arrows to change the setting to the highest number of rings available, and then touch Done .
  6. Touch the Home icon ( ) to return to the main screen.
Choose from the following options to set up the fax on a voice/fax line with a computer modem and an answering machine.
  1. Remove the plug from the port labeled 2-EXT on the rear of the printer.
  2. Disconnect the computer phone cord from the telephone wall jack, and then plug the phone cord into the port labeled 2-EXT on the rear of the printer.
    Figure 31: Connect the computer to the printer
    Graphic: Connect the computer to the printer
    1 - Phone cord originally plugged into telephone wall jack
  3. Plug one end of the phone cord that came in the box with your printer into the telephone wall jack.
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the telephone wall jack. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  4. Connect the other end of the phone cord that came with your printer to the port labeled 1-LINE on the rear of the printer.
    Figure 32: Connect the printer
    Graphic: Connect the printer
    1 - Telephone wall jack
    2 - Phone cord that came with the printer
    3 - Computer
  5. Plug the phone cord from your answering machine to the port labeled OUT on the rear of the computer.
  6. Optional: If your answering machine does not have a built-in phone receiver, you can connect a free-standing phone to the rear of the answering machine at the OUT port.
    Figure 33: Completed setup of the fax connection
    Image: Schematic of completed fax connection setup
    1 - Telephone wall jack
    2 - 2-wire phone cord
    3 - 2-wire phone cord
    4 - Telephone (optional)
    5 - Answering machine
    6 - Computer
    7 - Phone cord that came with the printer
  7. Set the feature on your modem software that allows your computer to automatically receive faxes to OFF, if it is not off already.
  8. Set the HP printer to Auto Answer so that the printer answers fax calls automatically.
    1. On the printer control panel, touch the Right Arrow ( ).
    2. Touch Setup ( ).
    3. Touch Fax Setup , and then touch Basic Fax Setup .
    4. Touch Auto Answer , and then touch On . Auto Answer turns on, and then the Control Panel displays the Basic Fax Setup screen.
  9. Change the Rings to Answer setting to the maximum number of rings.
    1. Set your answering machine to answer after only two rings.
    2. On the HP printer control panel, touch the Right Arrow ( ).
    3. Touch Setup ( ).
    4. Touch Fax Setup , and then touch Basic Fax Setup .
    5. In the Basic Fax Setup menu, touch Rings to Answer .
    6. Touch one of the arrows to change the setting to the maximum number of rings you hear before the printer answers, and then touch Done .
  10. Touch the Home icon ( ) to return to the main menu.
  1. Obtain the following items:
    • A DSL filter from your DSL provider for every phone in your home or office
      Figure 34: Example of a DSL filter
      Graphic: Example of a DSL filter
    • A parallel splitter , which has one RJ-11 port on the front and two RJ-11 ports on the rear
      Figure 35: A parallel splitter
      Graphic: A parallel splitter
    • Extra 2-wire phone cords
  2. Plug the phone cord that came in the box with your printer into the port on the DSL filter, and then connect the other end of the phone cord to the port labeled 1-LINE on the rear of the printer.
    Figure 36: Connect the DSL filter to the printer
    Graphic: Connecting the DSL filter to the printer
    1 - DSL filter
    2 - Phone cord that came with the printer
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the DSL filter. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  3. Plug the phone cord from the DSL filter into one of the dual ports on the parallel splitter.
  4. Plug one end of a third phone cord into the telephone wall jack, and then plug the other end of the phone cord into the single port of the parallel splitter.
    Figure 37: Connect the DSL filter to the wall jack
    Graphic: Connect the DSL filter to the wall jack
    1 - Telephone wall jack
    2 - 2-wire phone cord
    3 - 2-wire phone cord
  5. Plug one end of another phone cord into a port on the DSL/ADSL modem, and then plug the other end into the other dual port on the parallel splitter.
  6. Plug one end of another phone cord into a port on the DSL/ADSL modem, and then plug the other end of the phone cord into the phone port on the computer.
    Figure 38: Connect the DSL/ADSL modem
    Graphic: Connect the DSL/ADSL modem
    1 - Phone cord to parallel splitter
    2 - Phone cord to computer
    3 - DSL/ADSL modem
  7. Remove the plug from the port labeled 2-EXT on the rear of the printer.
  8. Unplug the phone cord for the answering machine from the telephone wall jack, and then connect the phone cord to the 2-EXT port on the rear of the printer.
    Figure 39: Completed setup of the fax connection
    Image: Schematic of completed setup
    1 - Telephone wall jack
    2 - Parallel splitter
    3 - DSL filter
    4 - Phone cord that came with the printer
    5 - DLS/ADSL modem
    6 - Computer
    7 - Answering machine
    8 - Telephone (optional)
  9. Attach a DSL filter to each phone in your home or office that answers the same phone number that serves the fax printer.
    Figure 40: Attach DSL filter to other phones
    Graphic: Attach DSL filter to other phones
    1 - Telephone wall jack
    2 - Telephone
    3 - DSL filter
    NOTE:Phones in other parts of the home or office that share the same phone number with the DSL service must connect to additional DSL filters to eliminate noise when making voice calls.
Follow these steps to set up the fax on a voice/fax line with a computer dial-up modem and voice mail.
    Dial-up Internet service : Since your computer dial-up modem shares the phone line with the printer, you cannot use both your modem and the printer at the same time. For example, you cannot use the printer for faxing if you are using your computer dial-up modem to send an e-mail or access the Internet.
    Voice mail: You cannot receive faxes automatically if you have a voice mail service on the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically, contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing.
  1. Obtain the following item:
    • A parallel splitter , which has one RJ-11 port on the front and two RJ-11 ports on the rear
      Figure 41: A parallel splitter
      Graphic: A parallel splitter
    • Extra 2-wire phone cords
  2. Remove the plug from the port labeled 2-EXT on the rear of the printer.
  3. Plug one end of a 2-wire phone cord into the 2-EXT port on the rear of the printer.
  4. Plug the other end of the 2-wire phone cord into the single port of the parallel splitter.
  5. Unplug the phone cord for the computer from the telephone wall jack, and then connect that end of the phone cord into one of the dual ports on the parallel splitter.
  6. Plug the phone cord that came in the box with your printer into the telephone wall jack.
    Important : Make sure that you use the phone cord that came with the printer to connect the printer to the telephone wall jack. If you do not, you might not be able to fax successfully.
    NOTE:You might need to connect the phone cord to the adapter for your country/region that came with your printer.
  7. Connect the other end of the phone cord that came with the printer to the port labeled 1-LINE on the rear of the printer.
    Figure 42: Connect the printer to the wall jack
    Graphic: Connect the printer to the telephone wall jack
    1 - Telephone wall jack
    2 - Phone cord that came with the printer
  8. Plug one end of a phone cord into the second dual port on the parallel splitter, and then plug the other end of the phone cord into a telephone.
    Figure 43: Completed setup for a dial-up connection with voice mail
    Graphic: Completed setup for a dial-up connection with voice mail
    1 - Telephone wall jack
    2 - Phone cord that came with the printer
    3 - Parallel splitter
    4 - Computer
    5 - Telephone
  9. Set the feature on your modem software that allows your computer to receive faxes automatically to OFF, if it is not off already.
  10. Turn off Auto Answer.
    1. On the printer control panel, touch the Right Arrow ( ).
    2. Touch Setup ( ).
    3. Touch Fax Setup , and then touch Basic Fax Setup .
    4. Touch Auto Answer , and then touch Off . Auto Answer turns off, and then the Basic Fax Setup menu displays again.
  11. Touch the Home icon ( ) to return to the main menu.
For information on setting up the printer for faxing using a serial-type phone system, see the Fax Configuration Web site for your country/region.
CountryWeb site
Austriawww.hp.com/at/faxconfig
Belgium (Dutch)www.hp.be/nl/faxconfig
Belgium (French)www.hp.be/fr/faxconfig
Denmarkwww.hp.dk/faxconfig
Finlandwww.hp.fi/faxconfig
Francewww.hp.fr/faxconfig
Germanywww.hp.de/faxconfig
Irelandwww.hp.ie/faxconfig
Italywww.hp.it/faxconfig
Norwaywww.hp.no/faxconfig
Netherlandswww.hp.nl/faxconfig
Portugalwww.hp.pt/faxconfig
Spainwww.hp.es/faxconfig
Swedenwww.hp.se/faxconfig
Switzerland (French)www.hp.ch/fr/faxconfig
Switzerland (German)www.hp.ch/de/faxconfig
United Kingdomwww.hp.uk/faxconfig

Step four: Set the fax date and time

Follow these steps to set or change the date and time.
  1. On the printer control panel, touch the Right Arrow ( ), and then touch Setup ( ).
  2. Touch the Down Arrow ( ), and then touch Preferences .
  3. Touch Date and Time: , touch the Up and Down Arrows to set the month, day, and year, and then touch Done .
  4. Touch the Up and Down Arrows to set the time, touch Done , and then touch the Return Arrow ( ) to return to the Preferences menu.

Step five: Set the fax volume

Follow these steps to set the volume of the fax ringer.
  1. On the printer control panel, touch the Right Arrow ( ).
  2. Touch Setup ( ).
  3. Touch Fax Setup , and then touch Basic Fax Setup .
  4. Touch the Down Arrow ( ), and then touch Fax Sound Volume .
  5. Touch Soft , Loud , or Off .
  6. Touch the Back Arrow ( ) to return to the Fax Setup menu.

Step six: Set up the fax header

Use one of the following methods to set up the fax header. The header prints on the faxes that you send.
  1. On the Fax Setup screen, touch Basic Fax Setup .
  2. Touch Fax Header .
  3. Using the touch keypad, type your name or company name in the Enter your name: field, and then touch Done . A numerical keypad displays.
  4. Using the touch keypad, type your fax number in the Enter fax number: field, and then touch Done . The Basic Fax Setup menu displays again.
  5. Touch the Back Arrow ( ) to return to the Fax Setup screen.

Step seven: Run a fax test

Run a fax test to make sure that the fax is set up correctly.
  1. On the Fax Setup menu, touch the Down Arrow ( ), and then touch Tools .
  2. Touch the Down Arrow ( ), and then touch Run Fax Test . The printer displays the status of the test, and then prints a report.
  3. Wait while the printer prints the Fax Test Report.
  4. Review the report.
    • If the report indicates the printer passed the test and you still have problems faxing, check the fax settings listed in the report to make sure that the settings are correct. A blank or incorrect fax setting can cause problems with faxing.
    • If the report indicates the printer failed the test , review the report for more information about fixing the problem.
The following are optional fax setup steps. These steps help you get the most out of your printer.
The answer mode determines whether the printer answers incoming calls.
  1. Touch the right arrow ( ), and then touch Setup .
  2. Touch Fax Setup , and then touch Basic Fax Setup .
  3. Touch Auto Answer , and then touch On or Off .
    • Turn on the Auto Answer setting if you want the printer to answer faxes automatically . The printer answers all incoming calls and faxes.
    • Turn off the Auto Answer setting if you want to receive faxes manually . You must be available to respond in person to the incoming fax call or else the printer does not receive faxes.
  1. On the printer's control panel, touch the right arrow ( ), and then touch Setup .
  2. Touch Fax Setup , and then select Speed Dial Setup .
  3. Touch Add/Edit Speed Dial , and then touch an unused entry number.
  4. Type the fax number, and then touch Next .
    NOTE:Be sure to include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix.
  5. Type the name for the speed-dial entry, and then touch Done .
If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the same phone line as the printer, because you want the answering machine to answer the phone before the printer does. The number of rings to answer for the printer should be greater than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the printer to answer in the maximum number of rings. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the printer monitors the line. If the printer detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message.
  1. Touch the Right Arrow ( ), and then touch Setup .
  2. Touch Fax Setup , and then touch Basic Fax Setup .
  3. Touch Rings to Answer .
  4. Touch the Up Arrow ( ) or Down Arrow ( ) to change the number of rings.
  5. Touch Done to accept the setting.
You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes.
If you use one of the following fax setups, setting the fax speed to a slower speed might be required:
  • An Internet phone service (VoIP)
  • A PBX system
  • Fax over Internet Protocol (FoIP)
  • An integrated services digital network (ISDN) service
  1. Touch the Right Arrow ( ), and then touch Setup .
  2. Touch Fax Setup , and then touch Advanced Fax Setup .
  3. Touch Fax Speed .
  4. Touch to select a fax speed: Fast , Medium , or Slow .
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

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