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HP Pavilion dv5-1120ej Entertainment Notebook PC Troubleshooting

HP LightScribe Optical Disc Drive Transition

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Description

Beginning May 2011 and throughout the year, HP will be phasing out HP LightScribe Direct Disc Labeling technology. HP will gradually transition products to comparable optical disc drives without LightScribe technology. While this transition may affect other HP products, this document is specific to HP notebooks.

Models affected

HP notebook PC models that were originally configured with a LightScribe drive, optional LightScribe drive kits and spare optical drive kits.

Questions & answers

  1. Why is HP phasing out LightScribe?
    HP is phasing out LightScribe optical disc drives for all HP products beginning May 2011 due to industry conditions that, unfortunately, are beyond our control.
  2. What if my LightScribe drive needs to be replaced?
    HP will provide replacement LightScribe drives as long as supply is available. When LightScribe drives are no longer available, HP will provide a comparable or better drive that does not have LightScribe technology. For a limited number of certain older notebook models, the replacement drive may state “LightScribe” on the bezel but will not have LightScribe technology.
  3. What should I do with the LightScribe software installed on my notebook?
    You can leave the HP LightScribe software installed on your system or you can un-install it through the Microsoft® Windows® Control Panel. Running HP LightScribe software on a system with or without a LightScribe drive will not cause an issue. However, the LightScribe software cannot burn a label unless you also have a LightScribe drive and LightScribe media.
  4. If I un-install LightScribe, can I still burn data onto discs?
    Yes, your computer uses a separate, third party application for burning data onto discs. Examples include but are not limited to Microsoft Windows® and Roxio CD/DVD Creator®. LightScribe software only burns labels onto supported discs.
  5. I have LightScribe discs (media). What should I do with them?
    You may continue to use LightScribe discs with optical drives that do and do not have LightScribe technology. Optical drives with disc burning capabilities but without LightScribe technology can still burn data onto supported LightScribe discs as well as supported third party discs. Optical drives without LightScribe technology cannot burn labels onto any disc.