Jump to content

HP Photosmart 5510 e-All-in-One Printer - B111a support

Replacing Cartridges for HP Photosmart 5510 e-All-in-One Printer Series

  • PrintPrint
This document is for the HP Photosmart 5510 e-All-in-One Printer Series.
This document contains steps for replacing the cartridges.

Cartridges types

Consult the following table to identify the correct cartridges for your area.
ColorThe AmericasEuropeMiddle East and AfricaAsia Pacific
BlackHP 564 Black HP 364 BlackHP 178 BlackHP 862 Black
CyanHP 564 CyanHP 364 CyanHP 178 CyanHP 862 Cyan
MagentaHP 564 MagentaHP 364 MagentaHP 178 MagentaHP 862 Magenta
YellowHP 564 YellowHP 364 YellowHP 178 YellowHP 862 Yellow
To purchase cartridges or check cartridge compatibility for your printer, go to HP Home & Home Office Store (US only), and then click Ink Toner & Paper.
If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
  1. Scroll to the bottom of the page and make sure that the country/region location is correct.
Genuine HP cartridges can also be purchased from other retailers.

Video of replacing the cartridges

The following video demonstrates how to replace a cartridge.
NOTE:This video shows an HP Photosmart 5510 (B111a) printer, but the steps are the same for your printer.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .

Step one: Replace the cartridges

Follow these steps to replace the cartridges.
  1. If the product is off, press the Power button () to turn on the product. Wait until the product is idle and silent before continuing.
  2. Open the cartridge access door. The carriage moves to the access area.
    Figure 1: Open the cartridge access door
    Image: Open the cartridge access door
  3. Press the tab on the front of the cartridge inward to release it, and then pull up on the cartridge to remove it from the slot.
    Figure 2: Remove the cartridge from the slot
    Image: Remove the cartridge from the slot
  4. Remove the plastic wrap from a new cartridge by pulling the orange tab.
    Figure 3: Remove the plastic wrap from a new cartridge
    Image: Remove the plastic wrap from a new cartridge
    CAUTION:Make sure that you remove the orange pull-tab and plastic wrap completely before you twist the orange cap in the next step. Otherwise, ink might leak from the cartridge. When you remove the plastic wrap, the paper label on the top of the cartridge tears slightly, which is necessary to vent the cartridge.
  5. Remove the orange cap from the cartridge. Twist the cap counter-clockwise until it snaps off.
    Figure 4: Remove the orange cap from the cartridge
    Image: Remove the orange cap from the cartridge
  6. With the nozzle and the contacts facing down, push the cartridge into its slot. Press down on the cartridge until it is firmly seated. Make sure that the color icon on the cartridge label matches the color icon on the slot.
    Figure 5: Insert the cartridge
    Image: Insert the cartridge
  7. Repeat these steps to insert the other cartridges.
  8. Close the cartridge access door.
    Figure 6: Close the cartridge access door
    Image: Close the cartridge access door

Step two: Align the cartridges

NOTE:After you load the cartridges and close the cartridge access door, the product automatically prompts you to print an alignment page.
  1. On the product control panel, touch OK. The product prints an alignment page.
  2. Open the lid.
    Figure 7: Open the lid
    Image: Open the lid
  3. Place the alignment page on the scanner glass with the printed side down, and then position it on the front right corner of the glass.
    Figure 8: Place the alignment page on the scanner glass
    Image: Place the alignment page on the scanner glass
  4. Close the lid, and then touch OK. The alignment page scans.
    If the product does not automatically print an alignment page, follow these steps:
    From the home screen, touch the Right Arrow (), and then touch the Setup icon ().
    Touch Tools.
    Touch the Down Arrow (), and then touch Align Printer. The product prints an alignment page.
    Open the lid.
    Figure 9: Open the lid
    Image: Open the lid
    Place the alignment page on the scanner glass with the printed side down, and then position it along the front right corner of the glass.
    Figure 10: Place the alignment page on the scanner glass
    Image: Place the alignment page on the scanner glass
    Close the lid, and then touch OK. The alignment page scans.
HP Photosmart 5510 e-All-in-One Printer - B111a

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+