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HP Officejet 6700 Premium e-All-in-One Printer - H711n support

Setting Up the Printer for a Wireless or Wired Network for the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Printer Series

  • PrintPrint
This document applies to the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One printer series for the Windows and Mac operating systems.
This document explains how to install the print drivers and other software for your HP printer when using it on a wireless or wired (Ethernet) network. The wireless setup instructions are specific to a wireless network that uses an access point
A device, such as a wireless router, that allows wireless-capable devices (like your HP product) to connect to your wireless network.
(infrastructure network). This document also explains how to change your printer from a USB install to a network install.
NOTE:If you have more than one computer on the network, install the printer software on each computer that you plan to share with the HP printer.
Follow these steps for the Windows XP operating system. First, choose your connection type.
Follow these steps to install your HP printer on a wired (Ethernet) network.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 1: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Change from a USB connection to an Ethernet connection (optional)

If you previously installed the software for a USB connection and now want to change to an Ethernet connection, follow these instructions to remove the USB installation before continuing.
  1. On the Windows taskbar, click Start (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens
  2. Click Printer Setup & Software Selection.
  3. Click Connect a new printer, and then follow the on-screen instructions to set up the printer on your wired network.
  4. Disconnect the USB cable from the printer, and then disconnect it from the computer.
  5. Once the printer has been set up on the wired network, there is no need to continue with the steps in this document.

Step three: Connect the HP printer to the network

Follow these steps to connect the printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 2: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 3: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step four: Download and install the software

When you are ready to begin, follow the instructions to download and install the software. During the installation, choose the option for the network type of connection, not the USB option.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 4: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
Follow these steps to install a wireless-capable HP printer on a wireless network.

Step one: Prepare for installation

  1. Gather the following items:
    • Network name: The network name is the SSID
      The name assigned to a wireless network.
    • Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Click Start (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
    2. Click Printer Setup & Software Selection.
    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Connect to the wireless network

  1. Press the Power button to turn on the printer.
  2. Touch the Right Arrow () to display the second navigation screen.
  3. Touch Setup (), and then touch Network.
  4. Touch Wireless Setup Wizard, and then touch Continue. The Wireless Setup Wizard searches for networks, and then displays them in a list.
  5. If necessary, touch the Down Arrow () to scroll through the network names until you find yours.
  6. Touch the name of your network, and then touch OK.
    If the list does not contain your network name, touch Refresh. The Wireless Setup Wizard searches for networks again, and then displays them in another list. Check the list for your network.
      If you still do not see your network name on the printer control panel, follow these steps to enter it manually.
      1. Touch the Down Arrow () until you see Enter New Network Name (SSID).
      2. Touch Enter New Network Name (SSID).
      3. On the on-screen keyboard, touch the appropriate letters and numbers to type the network name (SSID) into the Enter Network Name window.
        NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      4. When you finish typing the new network name, touch OK.
      5. Touch Infrastructure Mode, and then touch WEP encryption or WPA encryption.
        If you do not want to use encryption (a security password), touch No encryption, and then go to the next step.
  7. If prompted, enter the WEP key or WPA key:
      1. Find the WPA key or WEP key on the Network Diagnostic Utility.
      2. Touch the appropriate letters or numbers on the on-screen keyboard to type the key into the Enter Wireless Password window.
        NOTE:You must type the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
      3. When you are finished entering the WEP key or WPA key, touch Done, and then touch OK to confirm.
        The printer attempts to connect to the network.
  8. Make sure that the printer successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Download and install the printer software

When you are ready to begin, follow the instructions to download and install the software. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 5: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
Follow these steps for the Windows Vista operating system. First, choose your connection type.
Follow these steps to install your HP printer on a wired (Ethernet) network.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 6: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Change from a USB connection to an Ethernet connection (optional)

If you previously installed the software for a USB connection and now want to change to an Ethernet connection, follow these instructions to remove the USB installation before continuing.
  1. On the Windows taskbar, click the Windows icon (), click Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
  2. Click Printer Setup & Software Selection.
  3. Click Connect a new printer, and then follow the on-screen instructions to set up the printer on your wired network.
  4. Disconnect the USB cable from the printer and the computer.
  5. Once the printer has been set up on the wired network, there is no need to continue with the steps in this document.

Step three: Connect the HP printer to the network

Follow these steps to connect the printer to the wired (Ethernet) network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 7: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 8: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step four: Download and install the software

When you are ready to begin, follow the instructions to download and install the software. During the installation, choose the option for the network type of connection, not the USB option.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 9: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
Follow these steps in the order presented to install the printer on a wireless network.

Step one: Prepare for installation

You must have the following items before you install the HP printer on the wireless network:
  1. Gather the following items:
    • Network name: The network name is the SSID
      The name assigned to a wireless network.
    • Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
    2. Click Printer Setup & Software Selection.
    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Connect to the wireless network

Follow these steps to connect the printer to the wireless network.
  1. Press the Power button to turn on the printer.
  2. Touch the Right Arrow () to display the second navigation screen.
  3. Touch Setup (), and then touch Network.
  4. Touch Wireless Setup Wizard, and then touch Continue. The Wireless Setup Wizard searches for networks, and then displays them in a list.
  5. If necessary, touch the Down Arrow () to scroll through the network names until you find yours.
  6. Touch the name of your network, and then touch OK.
    If the list does not contain your network name, touch Refresh. The Wireless Setup Wizard searches for networks again, and then displays them in another list. Check the list for your network.
      If you still do not see your network name on the printer control panel, follow these steps to enter it manually.
      1. Touch the Down Arrow () until you see Enter New Network Name (SSID).
      2. Touch Enter New Network Name (SSID).
      3. On the on-screen keyboard, touch the appropriate letters and numbers to type the network name (SSID) into the Enter Network Name window.
        NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      4. When you finish typing the new network name, touch OK.
      5. Touch Infrastructure Mode, and then touch WEP encryption or WPA encryption.
        If you do not want to use encryption (a security password), touch No encryption, and then go to the next step.
  7. If prompted, enter the WEP key or WPA key:
      1. Find the WPA key or WEP key on the Network Diagnostic Utility.
      2. Touch the appropriate letters or numbers on the on-screen keyboard to type the key into the Enter Wireless Password window.
        NOTE:You must type the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
      3. When you are finished entering the WEP key or WPA key, touch Done, and then touch OK to confirm.
        The printer attempts to connect to the network.
  8. Make sure that the printer successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Download and install the printer software

When you are ready to begin, follow the instructions to download and install the software. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 10: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
Follow these steps for the Windows 7 operating system. First, choose your connection type.
Follow these steps to install your HP printer over a wired (Ethernet) network.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 11: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Change from a USB connection to an Ethernet connection (optional)

If you previously installed the software for a USB connection and now want to change to an Ethernet connection, follow these instructions to remove the USB installation before continuing.
  1. On the Windows taskbar, click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
  2. Click Printer Setup & Software Selection.
  3. Click Connect a new printer, and then follow the on-screen instructions to set up the printer on your wired network.
  4. Disconnect the USB cable from the printer and the computer.
  5. Once the printer has been set up on the wired network, there is no need to continue with the steps in this document.

Step three: Connect the HP printer to the network

Follow these steps to connect your printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 12: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 13: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step four: Install the software

When you are ready to begin, select one of the methods below to install the printer software. During the installation, choose the option for the network type of connection, not the USB option.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 14: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
The HP Printer Install Wizard quickly and easily finds the best Windows 8 print driver for your printer.
Video of downloading and running the HP Printer Install Wizard
The following video demonstrates how to download and run the HP Printer Install Wizard (PIW).
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
Image: Printer Install Wizard iconHP Printer Install Wizard: The HP Printer Install Wizard quickly and easily finds the best Windows 7 or Windows 8 print driver for your printer. To save time, try using this automated tool.

Click here to get the HP Printer Install Wizard: HP Printer Install Wizard (2 MB) Learn more>>
If you have a wireless-capable HP printer and want to install it on a wireless network, follow these steps.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:
  1. Gather the following items:
    • Network name: The network name is the SSID
      The name assigned to a wireless network.
    • Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
    2. Click Printer Setup & Software Selection.
    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    4. Follow the on-screen instructions to set up the printer on a wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Connect to the wireless network

Follow these steps to connect the printer to the wireless network.
  1. Press the Power button to turn on the printer.
  2. Touch the Right Arrow () to display the second navigation screen.
  3. Touch Setup (), and then touch Network.
  4. Touch Wireless Setup Wizard, and then touch Continue. The Wireless Setup Wizard searches for networks, and then displays them in a list.
  5. If necessary, touch the Down Arrow () to scroll through the network names until you find yours.
  6. Touch the name of your network, and then touch OK.
    If the list does not contain your network name, touch Refresh. The Wireless Setup Wizard searches for networks again, and then displays them in another list. Check the list for your network.
      If you still do not see your network name on the printer control panel, follow these steps to enter it manually.
      1. Touch the Down Arrow () until you see Enter New Network Name (SSID).
      2. Touch Enter New Network Name (SSID).
      3. On the on-screen keyboard, touch the appropriate letters and numbers to type the network name (SSID) into the Enter Network Name window.
        NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      4. When you finish typing the new network name, touch OK.
      5. Touch Infrastructure Mode, and then touch WEP encryption or WPA encryption.
        If you do not want to use encryption (a security password), touch No encryption, and then go to the next step.
  7. If prompted, enter the WEP key or WPA key:
      1. Find the WPA key or WEP key on the Network Diagnostic Utility.
      2. Touch the appropriate letters or numbers on the on-screen keyboard to type the key into the Enter Wireless Password window.
        NOTE:You must type the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
      3. When you are finished entering the WEP key or WPA key, touch Done, and then touch OK to confirm.
        The printer attempts to connect to the network.
  8. Make sure that the printer successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Install the printer software

When you are ready to begin, follow the instructions to download and install the software. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 15: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
The HP Printer Install Wizard quickly and easily finds the best Windows 8 print driver for your printer.
Video of downloading and running the HP Printer Install Wizard
The following video demonstrates how to download and run the HP Printer Install Wizard (PIW).
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
Image: Printer Install Wizard iconHP Printer Install Wizard: The HP Printer Install Wizard quickly and easily finds the best Windows 7 or Windows 8 print driver for your printer. To save time, try using this automated tool.

Click here to get the HP Printer Install Wizard: HP Printer Install Wizard (2 MB) Learn more>>
Follow these steps for the Windows 8 operating system. First, choose your connection type.
NOTE:If you are not using the latest version of Windows 8, the information in this document might not match. You can get the latest version from the Microsoft Store.
Follow these steps to install your HP printer on a wired (Ethernet) network.

Step one: Check the requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 16: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Change from a USB connection to an Ethernet connection (optional)

If you previously installed the software for a USB connection and now want to change to an Ethernet connection, follow these instructions to remove the USB installation before continuing.
  1. Right-click the Start button () or the lower left corner of the screen, and then click Search.
  2. Type HP in the search box, and then click the name of your printer when it displays. The printer software opens.
  3. Click Printer Setup & Software Selection.
  4. Click Connect a new printer, and then follow the on-screen instructions to set up the printer on your wired network.
  5. Disconnect the USB cable from the printer and the computer. Once the printer has been set up on the wired network, there is no need to continue with the steps in this document.

Step three: Connect the printer to the network

Follow these steps to connect your printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 17: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 18: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step four: Install the software

When you are ready to begin, follow the instructions for the installation method that you want to use. During the installation, choose the option for the network type of connection, not the USB option.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
Follow these steps to download and install the software.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 19: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
The HP Printer Install Wizard quickly and easily finds the best Windows 8 print driver for your printer.
Video of downloading and running the HP Printer Install Wizard
The following video demonstrates how to run the HP Printer Install Wizard.
NOTE:This video shows the Windows 8 operating system and the HP Officejet Pro 8600A (N911a) e-All-in-One printer. The steps for navigating your operating system might be slightly different, but the steps to run the HP Printer Install Wizard are the same.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
Image: Printer Install Wizard iconHP Printer Install Wizard: The HP Printer Install Wizard quickly and easily finds the best Windows 7 or Windows 8 print driver for your printer. To save time, try using this automated tool.

Click here to get the HP Printer Install Wizard: HP Printer Install Wizard (2 MB) Learn more>>
If you have a wireless-capable HP printer and want to install it on a wireless network, follow these steps.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:
  1. Gather the following items:
    •   Network name: The network name is the SSID
      The name assigned to a wireless network.
    •   Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Right-click the Start button () or the lower left corner of the screen, and then click Search.
    2. In the Search box, type HP, and then click the icon for your printer. The printer software opens.
    3. Click Utilities, and then click Printer Setup & Software Selection.
    4. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    5. Follow the on-screen instructions to finish installing the software. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Connect to the wireless network

Follow these steps to connect the printer to the wireless network.
  1. Press the Power button to turn on the printer.
  2. Touch the Right Arrow () to display the second navigation screen.
  3. Touch Setup (), and then touch Network.
  4. Touch Wireless Setup Wizard, and then touch Continue. The Wireless Setup Wizard searches for networks, and then displays them in a list.
  5. If necessary, touch the Down Arrow () to scroll through the network names until you find yours.
  6. Touch the name of your network, and then touch OK.
    If the list does not contain your network name, touch Refresh. The Wireless Setup Wizard searches for networks again, and then displays them in another list. Check the list for your network.
      If you still do not see your network name on the printer control panel, follow these steps to enter it manually.
      1. Touch the Down Arrow () until you see Enter New Network Name (SSID).
      2. Touch Enter New Network Name (SSID).
      3. On the on-screen keyboard, touch the appropriate letters and numbers to type the network name (SSID) into the Enter Network Name window.
        NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      4. When you finish typing the new network name, touch OK.
      5. Touch Infrastructure Mode, and then touch WEP encryption or WPA encryption.
        If you do not want to use encryption (a security password), touch No encryption, and then go to the next step.
  7. If prompted, enter the WEP key or WPA key:
      1. Find the WPA key or WEP key on the Network Diagnostic Utility.
      2. Touch the appropriate letters or numbers on the on-screen keyboard to type the key into the Enter Wireless Password window.
        NOTE:You must type the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
      3. When you are finished entering the WEP key or WPA key, touch Done, and then touch OK to confirm.
        The printer attempts to connect to the network.
  8. Make sure that the printer successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Install the software

To install the printer on the wireless network, follow the steps for the method that you want to use (the HP Printer Install Wizard or download). Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
Follow these steps to download and install the software.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 20: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
The HP Printer Install Wizard quickly and easily finds the best Windows 8 print driver for your printer. To save time, try using this automated tool.
Video of downloading and running the HP Printer Install Wizard
The following video demonstrates how to download and run the HP Printer Install Wizard.
NOTE:This video shows the Windows 8 operating system and the HP ENVY 100 (D410a) e-All-in-One printer. The steps for navigating your operating system might be slightly different, but the steps to download and run the HP Printer Install Wizard are the same.
Image: Printer Install Wizard iconHP Printer Install Wizard: The HP Printer Install Wizard quickly and easily finds the best Windows 7 or Windows 8 print driver for your printer. To save time, try using this automated tool.

Click here to get the HP Printer Install Wizard: HP Printer Install Wizard (2 MB) Learn more>>
Follow these steps to install the software on Mac OS X v10.5 and OS X v10.6.
NOTE: If your printer connects to a computer running OS X v10.6 or later, do not install HP software supported in Mac OS X v10.4 or v10.5. Older software is not compatible with OS X v10.6 Snow Leopard.
Follow these steps to install your HP printer on a wired (Ethernet) network.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 21: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Connect the HP printer to the network

Follow these steps to connect the printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 22: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 23: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step three: Install the software

Choose one of the following methods to install the printer software.
NOTE:If you partitioned your hard drive, you must install the driver on the same partition as the operating system.
Follow these steps to download and install the printer software from the HP Web site.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 24: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
Important: To successfully update the HP software and driver, the HP product must be turned on and connected to the Mac with a USB or network connection, or there must be an existing printer queue for your product.
  1. Click the Apple menu (), and then click Software Update. Software Update checks for available updates.
  2. In the Software Update window, select the software you want to install, and then click Install.
    NOTE: Install all available updates for best performance and functionality.
  3. When prompted, enter your administrator account name and password.
  4. After the software updates complete, restart the computer (if required).
Select an option to install your HP printer on a wireless network.
  • If you have not already installed your printer, follow the steps in the 'Wireless installation' option.
  • If you want to change an existing connection type to a wireless network connection, follow the instructions in 'Change an existing USB or wired (Ethernet) connection to a wireless connection'.
If you have not previously installed the software, follow these instructions.
Step one: Prepare for installation
Follow these steps to prepare the printer for installation on the wireless network.
  1. Make sure that you have the following requirements before you begin:
    • Network name: The network name is the SSID (Service Set Identifier).
    • WEP key or WPA security passphrase.
      NOTE:If you are using WPA with wireless N, make sure that your router is set to AES. Otherwise, the wireless connection fails.
    • A computer that is connected to the wireless network.
    • Internet access. HP recommends broadband Internet access such as cable or DSL.
    • Your wireless-capable HP product. Place it close to the computer during the installation procedure.
    • A USB cable (used only during installation).
    • Administrator privileges or password.
  2. Make sure that the product, access point, and computer are all turned on, and that the computer is connecting to the wireless network.
  3. Connect the USB Cable to the rear of the product, and then to any USB port on the computer.
  4. Exit all applications running on your computer.
NOTE:You can gather additional network information by printing a Network Configuration Page. The page includes the printer IP address and MAC address, as well as the printer network status.
Follow these steps to print the printer's Network Configuration Page.
  1. Press the Power button to turn on the printer.
  2. On the printer control panel, touch the Right Arrow () to display the second navigation screen.
  3. Touch the Setup icon ().
  4. Touch the Down Arrow (), and then touch Reports.
  5. Touch Network Configuration Page. The Network Configuration Page prints.
Step two: Connect to the wireless network
Follow these steps to connect the printer to the wireless network.
  1. Press the Power button to turn on the printer.
  2. Touch the Right Arrow () to display the second navigation screen.
  3. Touch Setup (), and then touch Network.
  4. Touch Wireless Setup Wizard, and then touch Continue. The Wireless Setup Wizard searches for networks, and then displays them in a list.
  5. If necessary, touch the Down Arrow () to scroll through the network names until you find yours.
  6. Touch the name of your network, and then touch OK.
    If the list does not contain your network name, touch Refresh. The Wireless Setup Wizard searches for networks again, and then displays them in another list. Check the list for your network.
      If you still do not see your network name on the printer control panel, follow these steps to enter it manually.
      1. Touch the Down Arrow () until you see Enter New Network Name (SSID).
      2. Touch Enter New Network Name (SSID).
      3. On the on-screen keyboard, touch the appropriate letters and numbers to type the network name (SSID) into the Enter Network Name window.
        NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      4. When you finish typing the new network name, touch OK.
      5. Touch Infrastructure Mode, and then touch WEP encryption or WPA encryption.
        If you do not want to use encryption (a security password), touch No, my network does not use encryption, and then go to the next step.
  7. If prompted, enter the WEP key or WPA key:
      1. Find the WPA key or WEP key on the Network Diagnostic Utility.
      2. Touch the appropriate letters or numbers on the on-screen keyboard to type the key into the Enter Wireless Password window.
        NOTE:You must type the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
      3. When you are finished entering the WEP key or WPA key, touch Done and then touch OK to confirm.
        The printer attempts to connect to the network.
  8. Make sure that the printer successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.
Step three: Install the software
To install the HP printer on the wireless network, follow the steps for the method that you want to use. Repeat the steps to install the software on each computer that will use the HP printer wirelessly over the same network.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 25: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
  1. Click the Apple menu (), and then click System Preferences. The System Preferences window opens.
  2. Click Print & Fax. The Print & Fax window opens.
  3. Click the plus sign (). The name of your product displays.
  4. Select your HP product, and then click Add.
  5. Click Install, and then click Agree on the software license agreement window to install the software and add the product to the queue.
  6. After the installation process completes, verify that your product displays in the queue.
    NOTE:If the product was not added to the queue, Click the plus sign (), select your HP product, and then click Add.
Follow these steps to change a current connection type to a wireless connection with Bonjour.
NOTE:The printer software or the in-OS driver must be installed to change the connection type with Bonjour.
Step one: Connect to the wireless network
Follow these steps to connect the printer to your wireless network.
  1. Press the Power button to turn on the printer.
  2. Touch the Right Arrow () to display the second navigation screen.
  3. Touch Setup (), and then touch Network.
  4. Touch Wireless Setup Wizard, and then touch Continue. The Wireless Setup Wizard searches for networks, and then displays them in a list.
  5. If necessary, touch the Down Arrow () to scroll through the network names until you find yours.
  6. Touch the name of your network, and then touch OK.
    If the list does not contain your network name, touch Refresh. The Wireless Setup Wizard searches for networks again, and then displays them in another list. Check the list for your network.
      If you still do not see your network name on the printer control panel, follow these steps to enter it manually.
      1. Touch the Down Arrow () until you see Enter New Network Name (SSID).
      2. Touch Enter New Network Name (SSID).
      3. On the on-screen keyboard, touch the appropriate letters and numbers to type the network name (SSID) into the Enter Network Name window.
        NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      4. When you finish typing the new network name, touch OK.
      5. Touch Infrastructure Mode, and then touch WEP encryption or WPA encryption.
        If you do not want to use encryption (a security password), touch No encryption, and then go to the next step.
  7. If prompted, enter the WEP key or WPA key:
      1. Find the WPA key WEP key on the Network Diagnostic Utility.
      2. Touch the appropriate letters or numbers on the on-screen keyboard to type the key into the Enter Wireless Password window.
        NOTE:You must type the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
      3. When you are finished entering the WEP key WPA key, touch Done and then touch OK to confirm.
        The printer attempts to connect to the network.
  8. Make sure that the printer successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.
Step two: Add the printer with Bonjour
  1. Click the Apple menu (), and then click System Preferences. The System Preferences window opens.
  2. Click Print & Fax.
  3. In the Printers section, click the name of your printer, and then click the Minus sign () to remove it.
  4. Click the Plus sign ().
  5. Select your printer from the list of Bonjour devices, and then click Add.
Follow these steps to install the software on OS X v10.7 Lion.
NOTE:If you set up device filtering on your access point, and need to find the IP or MAC address of your HP printer, see the 'How do I print a Network Configuration Page?' section.
Follow these steps to install your HP printer on a wired (Ethernet) network.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 26: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Connect the HP printer to the network

Follow these steps to connect the printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 27: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 28: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step three: Install the software

Choose one of the following methods to install the printer software.
NOTE:If you partitioned your hard drive, you must install the driver on the same partition as the operating system.
Follow these steps to download and install the printer software from the HP Web site.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 29: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
Important: To successfully update the HP software and driver, the HP product must be turned on and connected to the Mac with a USB or network connection, or there must be an existing printer queue for your product.
  1. Click the Apple menu (), and then click Software Update. Software Update checks for available updates.
  2. In the Software Update window, select the software you want to install, and then click Install.
    NOTE: Install all available updates for best performance and functionality.
  3. When prompted, enter your administrator account name and password.
  4. After the software updates complete, restart the computer (if required).
Follow these steps to install the printer on a wireless network.

Step one: Prepare for installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
  1. Make sure that you have the following requirements before you begin:
    • Network name: The network name is the SSID (Service Set Identifier).
    • WEP key or WPA security passphrase.
      NOTE:If you are using WPA with wireless N, make sure that your router is set to AES. Otherwise, the wireless connection fails.
    • A computer that is connected to the wireless network.
    • Internet access. HP recommends broadband Internet access such as cable or DSL.
    • Your wireless-capable HP product. Place it close to the computer during the installation procedure.
    • A USB cable (used only during installation).
    • Administrator privileges or password.
  2. Make sure that the product, access point, and computer are all turned on, and that the computer is connecting to the wireless network.
  3. Connect the USB Cable to the rear of the product, and then to any USB port on the computer.
  4. Exit all applications running on your computer.
NOTE:You can gather additional network information by printing a Network Configuration Page. The page includes the printer IP address and MAC address, as well as the printer network status.
Follow these steps to print a Network Configuration Page.
  1. Press the Power button to turn on the printer.
  2. On the printer control panel, touch the Right Arrow () to display the second navigation screen.
  3. Touch Setup ().
  4. Touch the Down Arrow (), and then touch Reports.
  5. Touch Network Configuration Page. The Network Configuration Page prints.

Step two: Connect to the wireless network

Follow these steps to connect the printer to your wireless network.
  1. Press the Power button to turn on the printer.
  2. Touch the Right Arrow () to display the second navigation screen.
  3. Touch Setup (), and then touch Network.
  4. Touch Wireless Setup Wizard, and then touch Continue. The Wireless Setup Wizard searches for networks, and then displays them in a list.
  5. If necessary, touch the Down Arrow () to scroll through the network names until you find yours.
  6. Touch the name of your network, and then touch OK.
    If the list does not contain your network name, touch Refresh. The Wireless Setup Wizard searches for networks again, and then displays them in another list. Check the list for your network.
      If you still do not see your network name on the printer control panel, follow these steps to enter it manually.
      1. Touch the Down Arrow () until you see Enter New Network Name (SSID).
      2. Touch Enter New Network Name (SSID).
      3. On the on-screen keyboard, touch the appropriate letters and numbers to type the network name (SSID) into the Enter Network Name window.
        NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      4. When you finish typing the new network name, touch OK.
      5. Touch Infrastructure Mode, and then touch WEP encryption or WPA encryption .
        If you do not want to use encryption (a security password), touch No encryption, and then go to the next step.
  7. If prompted, enter the WEP key or WPA key:
      1. Find the WPA key or WEP key on the Network Diagnostic Utility.
      2. Touch the appropriate letters or numbers on the on-screen keyboard to type the key into the Enter Wireless Password window.
        NOTE:You must type the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
      3. When you are finished entering the WEP key or WPA key, touch Done and then touch OK to confirm.
        The printer attempts to connect to the network.
  8. Make sure that the printer successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Install the printer software

Follow these steps to download the current software from HP Software & Driver downloads or from Apple Software Updates. Repeat these steps to install the software on each computer that will use the HP printer wirelessly over the same network.
NOTE:Older HP software might not be compatible with OS X 10.7 Lion. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer CD or from HP Software & Driver Downloads.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 30: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
  1. Click the Apple menu (), and then click System Preferences. The System Preferences window opens.
  2. Click Print & Scan. The Print & Scan window opens.
  3. Click the plus sign (). The name of your printer displays.
  4. Click Add Printer or Scanner.
  5. Select your printer, and then click Add.
  6. Click Install, and then click Agree on the software license agreement window to install the software and add the printer to the queue.
  7. After the installation process completes, verify that your printer displays in the queue.
    NOTE:If the product was not added to the queue, Click the plus sign (), select your printer, and then click Add.
Follow these steps to install the software onOS X v10.10 Yosemite, OS X v10.9 Mavericks or OS X v10.8 Mountain Lion operating system.
NOTE:Older HP software might not be compatible with OS X v10.10 Yosemite, OS X v10.9 Mavericks and OS X v10.8 Mountain Lion. Do not try to install software that supports earlier versions of the Mac operating system from the HP website.
First, choose your connection type.
Follow these steps to install your HP printer on a wired (Ethernet) network.

Step one: Check the requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 31: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Connect the HP printer to the network

Follow these steps to connect the printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 32: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 33: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step three: Download and install the software

Select one of the following methods to download and install the software.
NOTE:If you partitioned your hard drive, you must install the driver on the same partition as the operating system.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 34: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
  1. Click the Apple menu (), and then click About This Mac.
  2. Click Software Updates....
  3. Click the Updates icon ().
  4. From the menu, click Store.
  5. Click Reload Page to refresh the update list.
    If no updates are available, your Mac has the latest software and database installed.
  6. Turn on the printer, and then make sure that it has paper in the tray and that it is in a ready state.
  7. Make sure that the printer is connected to the wired or wireless network, or is connected to the USB port of a Time Capsule or AirPort Base Station.
  8. Click the Apple menu, and then click System Preferences.
  9. Click Print & Scan or Printers & Scanners, and then click the plus sign () in the lower left corner of the window.
  10. Under Nearby Printers, click the name of your printer.
    NOTE:If your printer is not listed, click Add Printer or Scanner for a full list of printers.
  11. Under Name, click the name of your printer.
    NOTE:Make sure that the printer kind is Bonjour or Bonjour Multifunction.
  12. Click the Use box, and then select the name of your printer in the pop-up menu.
  13. Click Add to add the printer to the queue.
  14. If you are prompted to install any additional software for your printer, click Install, and then follow the instructions to complete the installation.
    NOTE: Quit and restart any applications that were open before adding the printer to use the updated HP software features.
Follow these steps to install the printer on a wireless network.

Step one: Prepare for installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
  1. Make sure that you have the following requirements before you begin:
    • Network name: The network name is the SSID (Service Set Identifier).
    • WEP key or WPA security passphrase.
      NOTE:If you are using WPA with wireless N, make sure that your router is set to AES. Otherwise, the wireless connection fails.
    • A computer that is connected to the wireless network.
    • Internet access. HP recommends broadband Internet access such as cable or DSL.
    • Your wireless-capable HP product. Place it close to the computer during the installation procedure.
    • A USB cable (used only during installation).
    • Administrator privileges or password.
  2. Make sure that the product, access point, and computer are all turned on, and that the computer is connecting to the wireless network.
  3. Connect the USB Cable to the rear of the product, and then to any USB port on the computer.
  4. Exit all applications running on your computer.
NOTE:You can gather additional network information by printing a Network Configuration Page. The page includes the printer IP address and MAC address, as well as the printer network status.
Follow these steps to print a Network Configuration Page.
  1. Press the Power button to turn on the printer.
  2. On the printer control panel, touch the Right Arrow () to display the second navigation screen.
  3. Touch Setup ().
  4. Touch the Down Arrow (), and then touch Reports.
  5. Touch Network Configuration Page. The Network Configuration Page prints.

Step two: Connect to the wireless network

Follow these steps to connect the printer to your wireless network.
  1. Press the Power button to turn on the printer.
  2. Touch the Right Arrow () to display the second navigation screen.
  3. Touch Setup (), and then touch Network.
  4. Touch Wireless Setup Wizard, and then touch Continue. The Wireless Setup Wizard searches for networks, and then displays them in a list.
  5. If necessary, touch the Down Arrow () to scroll through the network names until you find yours.
  6. Touch the name of your network, and then touch OK.
    If the list does not contain your network name, touch Refresh. The Wireless Setup Wizard searches for networks again, and then displays them in another list. Check the list for your network.
      If you still do not see your network name on the printer control panel, follow these steps to enter it manually.
      1. Touch the Down Arrow () until you see Enter New Network Name (SSID).
      2. Touch Enter New Network Name (SSID).
      3. On the on-screen keyboard, touch the appropriate letters and numbers to type the network name (SSID) into the Enter Network Name window.
        NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      4. When you finish typing the new network name, touch OK.
      5. Touch Infrastructure Mode, and then touch WEP encryption or WPA encryption .
        If you do not want to use encryption (a security password), touch No encryption, and then go to the next step.
  7. If prompted, enter the WEP key or WPA key:
      1. Find the WPA key or WEP key on the Network Diagnostic Utility.
      2. Touch the appropriate letters or numbers on the on-screen keyboard to type the key into the Enter Wireless Password window.
        NOTE:You must type the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
      3. When you are finished entering the WEP key or WPA key, touch Done and then touch OK to confirm.
        The printer attempts to connect to the network.
  8. Make sure that the printer successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Install the printer software

Follow these steps to download the current software from HP Software & Driver downloads or from Apple Software Updates. Repeat these steps to install the software on each computer that will use the HP printer wirelessly over the same network.
NOTE:Older HP software might not be compatible with OS X 10.7 Lion. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer CD or from HP Software & Driver Downloads.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 35: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
  1. Click the Apple menu (), and then click About This Mac.
  2. Click Software Updates....
  3. Click the Updates icon ().
  4. From the menu, click Store.
  5. Click Reload Page to refresh the update list.
    If no updates are available, your Mac has the latest software and database installed.
  6. Turn on the printer, and then make sure that it has paper in the tray and that it is in a ready state.
  7. Make sure that the printer is connected to the wired or wireless network, or is connected to the USB port of a Time Capsule or AirPort Base Station.
  8. Click the Apple menu, and then click System Preferences.
  9. Click Print & Scan or Printers & Scanners, and then click the plus sign () in the lower left corner of the window.
  10. Under Nearby Printers, click the name of your printer.
    NOTE:If your printer is not listed, click Add Printer or Scanner for a full list of printers.
  11. Under Name, click the name of your printer.
    NOTE:Make sure that the printer kind is Bonjour or Bonjour Multifunction.
  12. Click the Use box, and then select the name of your printer in the pop-up menu.
  13. Click Add to add the printer to the queue.
  14. If you are prompted to install any additional software for your printer, click Install, and then follow the instructions to complete the installation.
    NOTE: Quit and restart any applications that were open before adding the printer to use the updated HP software features.

Related links

HP ePrint
Image: ePrint logo.For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Consumer Forums
See what other customers are saying at the HP forums .
HP Officejet 6700 Premium e-All-in-One Printer - H711n

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