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HP LaserJet Pro M1212nf Multifunction Printer support

Getting Started with ePrint

  • PrintPrint

Introduction

Now you can stay connected and productive on the go with ePrint. ePrint lets you print directly to your ePrint-enabled HP printer using a smartphone, tablet, or other mobile device.
This document contains everything you need to get started with ePrint and begin using this free service.
Click the plus sign () for more information.
HP ePrint is a free service that allows you to print documents and photos from any mobile or network-connected device (such as a phone, laptop, tablet, or other mobile device) to your HP ePrint-enabled printer. Each HP ePrint-enabled printer has its own unique email address. After you enable HP ePrint on your HP ePrint-enabled printer, you can print from your mobile or network-connected device by sending an email to your HP printer's email address. With HP ePrint, you can print from anywhere, at any time. If you can send an email, you can use HP ePrint.
Important : To use ePrint, your HP product must be connected to a wired (Ethernet) or wireless network with an active Internet connection . You do not need to install any applications or drivers on your mobile device.

Getting started with ePrint

Review the following sections for information about getting started with ePrint.
Follow these steps to set up the ePrint service on your printer.
NOTE:As part of setting up ePrint, HP recommends that you perform a product update to make sure that the printer has the most up-to-date functionality. If you recently performed a product update, or if you set up the automatic updates feature, skip to the step on enabling Web Services; otherwise follow the steps in the order presented.

Video of updating the printer firmware

The following video demonstrates how to update the printer firmware.
NOTE:This video shows an HP LaserJet Pro M1212 Multifunction printer, but the steps are the same for your printer.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .

Step one: Check the firmware version currently installed on the printer

Follow these steps to print a configuration report, and then check the firmware version on the report.
  1. Make sure that the HP printer is turned on and that plain paper is loaded in the input tray.
  2. On the printer control panel, press the Setup button ( ).
  3. Press the Right Arrow ( ) until Reports displays, and then press OK .
  4. Press the Right Arrow until Config Report displays, and then press OK . A configuration report prints.
  5. Find the firmware version number on the configuration report, and then continue to the next step.

Step two: Check for updated firmware

  1. Click this link, Software and Driver Downloads to go to the printer software downloads page on the HP website.
  2. Check the instructions on the page, and then click the Plus sign ( ) next to the correct heading for additional instructions:
      1. Type your printer number in the window.
      2. Click Next . If necessary, click your model in a list of similar printers.
      3. Click Software and Driver Downloads .
      4. Click the drop-down arrow ( ), and then click your operating system.
      5. Continue to the next step.
      1. Click the drop-down arrow ( ), and then click your operating system.
      2. Click Next . If necessary, click your model in a list of similar printers.
      3. Continue to the next step.
  3. Click the Plus sign ( ) next to Firmware to view the latest firmware version available for your printer.
  4. Compare the firmware version number on the report you printed in the previous step with the firmware version number on the HP website.
  • If the firmware version number on the configuration report is the same as the firmware version number on the HP website, your product firmware is up to date. Continue to the step to Enable Web Services.
  • If the firmware version number on the Configuration Report is different than the firmware version number on the HP website, continue to the next step to download and install the firmware.

Step three: Download and install the firmware

Follow these steps to download, and then install the firmware.
Important : The printermust be connected to the computer and to a wired (Ethernet) or wireless network with an active Internet connection to update the firmware and enable ePrint.
  1. Click Download , and then follow the on-screen instructions to save the firmware file to your computer.
  2. Open the folder where the file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.

Step four: Enable Web Services from the Embedded Web Server (EWS)

After you complete the firmware installation, the EWS automatically opens with a new HP Web Services tab. Follow these steps to enable Web Services from the EWS.
  1. On the HP Web Services tab, click the green Enable button to enable Web Services.
    NOTE:If you see a green Remove Services button, then Web Services is already enabled.
  2. After enabling Web Services, click the green OK button to print an information page.
    The information page contains the printer code that you will use to register your printer in the next step.
If the EWS does not automatically open, you can open it manually. Follow these steps to identify the printer's IP address, and then open the EWS manually to enable Web Services.
  1. Find the IP address on the configuration report you printed earlier.
    Figure 1: Example of an IP address on the configuration report
    Image: Example of an IP address on the configuration report
  2. Open an Internet browser, such as Internet Explorer.
  3. Type the product IP address in the browser address bar, and then press Enter .
    The EWS opens.
    NOTE:If the EWS does not open, your printer is not connected to the network. Test your network connections again and return to these steps.
  4. Click the HP Web Services tab.
  5. On the HP Web Services tab, click the green Enable button to enable Web Services.
    NOTE:If you see a green Remove Services button, then Web services is already enabled.
  6. After enabling Web Services, click Print Info Sheet . An information page prints.
    The information page contains the printer code that you use to register your printer in the next step.

Step five: Register your printer

The following video demonstrates how to register at the HP ePrintCenter.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
At HP ePrintCenter, you can manage your print jobs, browse apps, and change your ePrint settings. When you register at ePrintCenter, your printer's unique email address is provided to you. Follow these steps to register at ePrintCenter.
  1. Go to HP ePrintCenter , and then click Sign In .
  2. Click Create an account , enter your information in the text fields, and then click Create Account .
  3. In the Add a Printer to your Account window, type the printer claim code from the Web Services confirmation page in the Enter Printer Code text box.
  4. Click OK . The You have successfully added your printer window opens.
    NOTE:Keep this window open, and then continue to the next step to customize your printer's email address (optional).

Step six: Customize your printer's email address (optional)

The ePrint system generates a unique email address for your printer, but you can change the address to one that is easier to remember. Follow these steps to customize your printer's email address.
NOTE:If you do not want to customize the email address now, you can choose to customize it later. Go to the ePrintCenter Printers page, and then click Change next to your printer's email address to change the email at any time.
  1. On the You have successfully added your printer window, click Next . The Customize Printer Email Address window opens.
  2. Enter an email address in the dialog box. The email can be 6 to 30 characters, and can be a combination of letters, numbers, an underscore, and up to two dots.
  3. Click Check . The ePrint system checks if the address is available.
    • If the email address is available, click Save .
    • If the email address is not available, try to check for another email address or click one of the suggested addresses, and then click Save .
  4. Inform any allowed senders of the new ePrint email address.
After you have set up ePrint, you can print documents and photos from any mobile or network connected device (such as a phone, laptop, tablet, or other mobile device) to your HP ePrint-enabled product.
Follow these steps to print documents and photos from your network connected device to your HP ePrint-enabled product.
NOTE:The ePrint server will not accept email messages sent from private domains.
  1. From the email messaging application on the mobile or network connected device, create a new email message, and then add any attachments that you would like to print.
    To print an email message that you received from someone else, open the message in the messaging application, and then select Forward email .
  2. Type or select your ePrint email address in the To: field.
    NOTE:Type only your ePrint email address in the To: field. You can add additional email addresses in the CC: field.
  3. Touch or click Send to send the email.
    The print job prints to the main tray of your HP product.

Frequently asked questions (FAQs)

Following is a list of frequently asked questions related to setting up and printing with ePrint:
In order to take advantage of all the features the ePrint service has to offer, your ePrint-enabled HP printer must be directly connected to a network with an active Web connection. If you have not installed your product on a network, click here for complete installation instructions .
Your ePrint-enabled HP printer must be directly connected to a network with an active Web connection. If you have not installed your product on a network, click here for complete installation instructions .
HP has multiple mobile printing solutions you can use with your HP product. Click here to compare mobile printing solutions , and then choose the one that is right for you.

The ePrint system generates a unique email address for your printer, but you can change the address to one that is easier to remember. Follow these steps to customize your printer's email address.
  1. Log into your ePrintCenter account at HP ePrintCenter .
  2. Go to the Printers page, select your printer, and then click Change next to your printer's email address.
  3. Enter an email address in the dialog box. The email can be 6 to 30 characters, and can be a combination of letters, numbers, an underscore, and up to two dots.
  4. Click Check . The ePrint system checks if the address is available.
    • If the email address is available, click Save .
    • If the email address is not available, try to check for another email address or click one of the suggested addresses, and then click Save .
  5. Inform any allowed senders of the new ePrint email address.
If you lose your printer code before registering with the ePrint service, you can print another information page to get a new printer code. Use the following steps to disable and re-enable Web Services to print a new information page.
  1. Print a configuration report.
    1. On the printer control panel, press the Setup button ( ).
    2. Press the Right Arrow ( ) to scroll to Reports , and then press OK .
    3. Press the Right Arrow button until Config Report displays, and then press OK . A configuration report prints.
  2. Find the IP address on the configuration report.
    Figure 2: Example of an IP address on the configuration report
    Image: Example of an IP address on the configuration report
  3. Open an Internet browser, such as Internet Explorer.
  4. Type the product IP address in the browser address bar, and then press Enter .
    The EWS opens.
  5. Click the HP Web Services tab.
  6. On the HP Web Services tab, click the Disable button to disable Web Services, and then click Yes .
  7. Wait for Enable to display on the HP Web Services tab.
  8. Click Enable to enable Web Services again.
  9. After enabling Web Services, click Print Info Sheet . The information page prints.
    NOTE:The information page contains the printer claim code that you use to register your printer.
You can use any of the following email programs to send emails to your HP ePrint-enabled product:
  • Outlook 2003
  • Outlook 2007
  • Hotmail or MSN
  • Yahoo! Mail
  • Gmail
  • Apple Mail (iPhone, iPad, Macbook, or Macbook Pro)
  • BlackBerry email client
  • Nokia (Symbian) email client
The following file types are supported by ePrint:
  • Text files (.txt)
  • PDF files
  • HTML files
  • Microsoft Word (.doc and .docx)
  • Microsoft PowerPoint (.ppt and .pptx)
  • Microsoft Excel (.xls and .xlsx)
  • Image files (.bmp, .gif, .jpg, .png, and .tiff)
NOTE:There is a 10 MB memory limit to the size of the email. With all attachments, emails cannot exceed 10 MB in total size. Emails that exceed this limit will not print.
If you recently sent an email to your printer's email address, but the printer is turned off and not connected to a wired (Ethernet) or wireless network, the email will not print. However, the email will be saved on the ePrint server for up to 24 hours. After you turn on your printer and make sure that it is connected to a wired (Ethernet) or wireless network, the printer will reconnect to the ePrint server and your print job will print.
You should be aware of the following limitations when using ePrint:
  • HP ePrint supports a maximum of 10 attachments to a single email.
  • Email messages that contain a URL in the Subject: field will not print. URL links in the body of the email or in attachments do not display on the printout.
  • Image files should be at least 100 pixels in length or width.
  • Print jobs default to 300 dpi.
  • There is a 10 MB memory limit to the email, including all attachments. The size of the email with all attachments cannot exceed 10 MB. Emails that exceed these limits will not print.
  • PGP encryption, digitally signed documents, macro-enabled spreadsheets and password-protected documents are not supported by ePrint at this time and will not print.
  • You cannot print email attachments without also printing the email.
  • OpenOffice files are not supported at this time.
  • Duplexing (printing on both sides of the page) is not supported.
  • You can only change the paper tray settings from the HP printer control panel.
  • Email subject lines do not display on the printout.
  • Time stamps from the ePrint server do not accurately reflect when the print job was created or printed.

ePrint lets you control who can email print jobs to your HP printer from mobile or network connected devices. Follow these steps to set your printer to receive print jobs from allowed senders only.
  1. Sign in to your ePrintCenter account at HP ePrintCenter .
  2. On the Printers page, click ePrint Settings .
  3. On the Allowed Senders tab, select Allowed Senders Only , and then click Save .
  4. Type an allowed sender's email address in the dialog box, and then click Add Email . The email address is added to the Allowed Email Addresses list.
    NOTE:You can specify up to 500 email addresses as allowed senders. Your printer ignores emails from addresses not on your allowed senders list.
  5. Optional : To send a confirmation email to the sender after the ePrint job prints successfully, select the check box next to the email address in the Email job status column.
NOTE:To remove an email address from the Allowed Email Addresses list, click the ( ) next to the email address in the Remove column.
For information on troubleshooting wireless connectivity issues, click the following link, Printer Does Not Maintain Wireless Connection .
If you recently sent an email to your printer's email address, but the printer lost the wireless network connection, the email will not print. However, the email will be saved on the ePrint server for up to 24 hours. After you restore the wireless network connection, the printer will reconnect to the ePrint server and your print job will print.
HP LaserJet Pro M1212nf Multifunction Printer

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