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Compaq Presario CQ5810 Desktop PC support

Using HP Wireless Audio

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This document pertains to HP and Compaq computers.
The HP Wireless Audio accessory allows you to wirelessly stream audio from your computer to up to four different speaker sets in your home. This document describes how to use HP Wireless Audio to stream audio from a computer to a KleerNet audio device, speakers, or headphones. With the HP Wireless Audio Manager software you can add and remove audio devices and adjust settings.

View a video on using HP wireless audio

(in English)

Overview of HP Wireless Audio

The HP Wireless Audio technology consists of a transmitter (1) and a receiver (2).
Figure 1: HP Wireless Audio: transmitter and receiver
HP Wireless Audio: transmitter and receiver
The audio transmitter "transmits" a wireless audio signal from the computer to the audio receiver. The audio receiver "receives" the wireless signal, through internal antennas, and displays the information in an audible form that you can listen to. Depending on your computer, you can setup HP Wireless Audio using one of the following two configurations:
  • On some computers, the wireless transmitter with KleerNet technology is built into the computer. In this case, you use the audio receiver that came with the HP Wireless Audio accessory. However, you do not use the USB audio transmitter.
  • On computers that do not have the built-in transmitter, you use both the USB audio transmitter and the receiver that came with the HP Wireless Audio accessory.
Figure 2: Two HP Wireless Audio configurations
Two HP Wireless Audio configurations

HP Wireless Audio accessory

The following diagrams provide more detail about the audio transmitter and receiver.
Figure 3: Audio transmitter
Audio Transmitter
1 - USB connector
2 - Pairing LED
Figure 4: Audio receiver
Audio receiver
1 - Pairing button
2 - S/PDIF port
3 - Left and Right analog (RCA) ports
4 - Combo mini TOSLINK/3.5 mm analog port
5 - USB power connector port
6 - Power LED
7 - Pairing LED

Before you begin

Before you begin, make sure the following conditions are met.
  • The audio device is turned on, and the wireless light on your computer is enabled.
  • The computer has an available USB port.
  • The audio device that you are connecting to has an available S/PDIF port, RCA port, 3.5 mm analog port, or mini TOSLINK port.
    NOTE:The cable connection for some audio devices is built-in to the device.
    Figure 5: RCA ports
    RCA ports
    Figure 6: S/PDIF port
    S/PDIF port
    Figure 7: Mini TOSLINK or 3.5 mm analog port
    Mini TOSLINK or 3.5 mm analog port
  • There is an available power source for the HP Wireless Audio receiver.
  • The HP Wireless Audio transmitter is no further than 5 m (16.4 feet) from the HP Wireless Audio receiver.
    NOTE:After you complete the initial setup, you can move the receivers and speakers up to 30 m (98.4 feet) away from the transmitter.
  • The HP Wireless Audio Manager is installed on your computer. This software is already installed on some HP computers. To find out if the Wireless Audio Manager software is already installed, click Start , All Programs , and HP . Then, see if HP Wireless Audio Manager displays.
    Figure 8: Finding HP Wireless Audio Manager
    Finding HP Wireless Audio Manager
    If the software is not on your computer, you can install the software from the CD that accompanied the HP Wireless Audio accessory. To do this, insert the CD into the CD/DVD drive on your computer and follow the onscreen prompts.
    NOTE: If your computer does not have a CD/DVD player, click here to download the software from the HP support website HP Wireless Audio Manager - Download options and Information .

Setting up HP Wireless Audio in three steps

Step one: Connecting the audio transmitter

NOTE:If HP Wireless Audio is built in to your computer, skip this step.
Plug the wireless audio transmitter into an available USB on the computer.
Figure 9: Connecting the wireless audio transmitter
Connecting the  wireless audio transmitter

Step two: Pairing the audio transmitter and receiver

Before your computer can send audio to your speakers, the audio receiver must be "paired" to the audio transmitter.
NOTE:Before you start the pairing process, make sure that the wireless light on your computer is on.
  1. Place the receiver close to the transmitter and connect the power cord.
  2. Click Start , All Programs , HP , and then click HP Wireless Audio Manager .
    Figure 10: Opening the HP Wireless Audio Manager
    Opening the HP Wireless Audio Manager
  3. Make sure that HP Wireless Audio receiver is listed in the Available Devices panel. If it is not listed, make sure the receiver is within the 5-meter (16.4-feet) range and has power. Then click Rescan ( ) to detect the device. It may take a few minutes.
    Figure 11: My Wireless Audio Home screen
    My Wireless Audio Home screen
  4. Click the + button next to HP Receiver in the Available Devices panel. The Pair Device box opens.
    Figure 12: Pair Device box
    Pair Device box
  5. Click the Pair button in the Pair Device box.
  6. Press the pairing button on the audio receiver.
    Figure 13: Location of the pairing button
    Location of the pairing button
    The pairing LED on the top of the audio receiver blinks while the receiver attempts to pair with a transmitter. When the receiver is successfully paired, the LED displays solid blue.
    NOTE:The pairing process may take a few minutes.
    NOTE:The wireless antennas transmit signals from the transmitter to the receiver. For optimal transmission, keep the areas immediately around the antennas free from obstruction.
  7. Click OK in the Success! box.
    Figure 14: Success! box
    Success! box
    NOTE:It could take a few seconds to a few minutes for the pairing process to complete.
    When the audio transmitter and receiver are successfully paired, a green dot displays next to the receiver name in the My Wireless Audio Home panel.
    The next time you want to use the audio device with the HP Wireless Audio accessory, you do not need to pair the transmitter and receiver.
  8. Disconnect the power cable from the audio receiver, move the receiver to your speaker or home stereo location, and go to the next step.

Step three: Connecting the audio receiver to the audio device (speaker system)

Depending on the cable ports on your audio device, you have three options for connecting the audio receiver.
From the list below, click the plus sign (+) next to the connection option that works with your audio device.
The following diagram illustrates the steps for connecting the audio receiver using an RCA cable. The numbers in the diagram correspond to the step number.
Figure 15: Connecting the audio receiver using an RCA cable
  1. Connect one end of the left and right RCA cables to the corresponding left and right RCA ports on the audio receiver.
  2. Connect the other end of the left and right RCA cables to the corresponding left and right RCA ports on the audio device.
  3. Connect the mini USB end of the AC power adapter cable to the USB power connector port on the audio receiver.
  4. Plug the AC power adapter into a power outlet.
  5. To test for sound, play music from the computer.
NOTE:After you complete the initial setup, you can move the receivers and speakers up to 30 m (98.4 feet) away from the transmitter.
The following diagram illustrates the steps for connecting the audio receiver using an S/PDIF cable. The numbers in the diagram correspond to the step number.
Figure 16: Connecting the audio receiver using an S/PDIF cable
Connecting the audio receiver using an S/PDIF cable
  1. Connect one end of the S/PDIF cable to the corresponding S/PDIF port on the audio receiver.
  2. Connect the other end of the cable to the corresponding S/PDIF port on the audio device.
  3. Connect the mini USB end of the AC power adapter cable to the USB power connector port on the audio receiver.
  4. Plug the AC power adapter into a power outlet.
  5. To test for sound, play music from the computer.
NOTE:After you complete the initial setup, you can move the receivers and speakers up to 30 m (98.4 feet) away from the transmitter.
The following diagram illustrates the steps for connecting the audio receiver using a mini TOSLINK or 3.5 mm analog cable. The numbers in the diagram correspond to the step number.
Figure 17: Connecting the audio receiver using a mini TOSLINK or 3.5 mm analog cable
Connecting the audio receiver using a mini TOSLINK or 3.5 mm analog cable
  1. Connect one end of the mini TOSLINK or 3.5 mm analog cable to the combo mini TOSLINK/3.5 mm analog port on the audio receiver.
  2. Connect the other end of the cable to the TOSLINK or 3.5 mm port on the audio device.
  3. Connect the mini USB end of the AC power adapter cable to the USB power connector port on the audio receiver.
  4. Plug the AC power adapter into a power outlet.
  5. To test for sound, play music from the computer.
NOTE:After you complete the initial setup, you can move the receivers and speakers up to 30 m (98.4 feet) away from the transmitter.

Removing an audio device

To remove an audio device from the system, click the remove button on the lower left side of the panel. The audio device disappears from the Available Devices list.
Figure 18: Location of the remove button
Location of the remove button

Adjusting the settings

From the Settings panel, you can enable HP Wireless Audio, enable audio device notifications, and disable the Welcome panel that displays when the software starts.
To open Settings panel, click the settings button in the lower left corner of the My Wireless Audio Home screen.
Figure 19: Location of the Settings button
Figure 20: Settings panel
Settings panel
To enable and disable options, check or uncheck the setting, and then click Save.
NOTE:If you are concerned about battery life, disable HP Wireless Audio when you are not using it.

Managing multiple audio devices

Use the options in the Create Group button to manage several sets of speakers as if they were one device. For example, if you want to listen to the same music in the living room and in the bedroom, you can group speakers in both rooms together. By grouping, all of the audio devices receive the same wireless signal broadcast from your computer and play your audio feed simultaneously.
Figure 21: Location of the Create Group button
Location of the Create Group button
NOTE:The Create Group button is disabled unless two or more devices are paired with your computer. A list of these paired devices displays in the My Wireless Audio Home panel.
To group your wireless audio devices, complete the following steps.
  1. Click Create Group . The Create Group/Edit Group panel opens.
  2. Click the check box next to each device you wish to add to the group.
    NOTE:In addition, you can use the options in the Create Group/Edit Group panel to assign a name to the group or to delete a device from the group.
  3. Click Create Group . The speaker sets in this group now play at the same time.

Icons and buttons used in the HP Wireless Audio Manager

The following table shows each button used in the HP Wireless Audio Manager and a brief description of its function.
Icon or ButtonFunction
Click to add an available device to My Wireless Audio Home .
Click to remove unwanted devices.
Click to rescan to find more available devices in the area, or to obtain a stronger wireless signal.
If the device name displays in the list, it is part of your home audio system. If the box is checked, audio is streaming to that device or group.

NOTE:Devices are listed by product name. To rename a device, select its name from the list and click Edit.
Devices are color-coded by signal strength.

  • Green: Strong signal. Red: Poor signal.
  • Yellow: Moderately strong signal.
  • Red: Poor signal
Click the Settings button to do the following:

  • Delete devices from My Wireless Audio Home.
  • Enable/disable HP Wireless Audio.
  • Show the Welcome Panel.
  • Show a notification when a device is detected.
Click the Wireless Audio Assistant to troubleshoot a problem.
Click the Create Group button to manage several devices as one synchronized group.

NOTE:The Create Group button is disabled until you have two or more devices listed in the My Wireless Audio Home panel.

Troubleshooting

The following table lists some of the common troubleshooting issues, with their possible solutions, that you might encounter with the HP Wireless Audio accessory.
IssueSolution
The signal quality is poor.Wireless signal interference can be caused by wiring in walls, distance from the signal source, and conflict with other wireless signals. If the signal quality is poor in one area of your home, try changing the channel on the speakers, or try changing the physical location of the speakers.
The power LED on the HP Wireless Audio receiver does not turn on.
  1. Make sure that the AC adapter is securely connected to the HP Wireless Audio receiver and an electrical outlet.
  2. Plug another device into the electrical outlet to ensure that the outlet is functioning.
The pairing LED on the HP Wireless Audio transmitter does not turn on.
  1. Make sure that all the cables are securely connected to the HP Wireless Audio receiver.
  2. Move the transmitter closer to the receiver during the pairing process.
  3. Remove the transmitter from the USB port, wait 10 seconds, and then reinsert the transmitter into another USB port on the computer.
The pairing LED on the HP Wireless Audio receiver does not turn on.
  1. Follow all the steps listed above to ensure the components are securely connected.
  2. Make sure that you have connected the components according to the instructions.
The pairing LED on the HP Wireless Audio receiver turns on but continues blinking.
  1. Wait a few minutes for the components to complete initialization. You should hear audio stream (sound) coming from the speakers or home entertainment center.
  2. Make sure that you have connected the components according to the instructions.
The HP Wireless Audio receiver is not transmitting sound to the connected speakers or home entertainment center.
  1. Make sure that all cable connections are securely connected to both the HP Wireless Audio receiver and to the connected speakers or home entertainment center.
  2. Make sure that the HP Wireless Audio receiver and transmitter have been properly paired. Follow the pairing procedure to pair the transmitter and receiver.