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HP Photosmart 5520 e-All-in-One Printer support

Setting Up the Printer for a Wireless Network for the HP Photosmart 5520 e-All-in-One, ENVY 5530 e-All-in-One, and HP Deskjet Ink Advantage 4510 and 5520 e-All-in-One Printer Series

  • PrintPrint
This document applies to the HP Photosmart 5520 e-All-in-One, ENVY 5530 e-All-in-One, and HP Deskjet Ink Advantage 4510 and 5520 e-All-in-One printer series for the Windows and Mac operating systems.
This document explains how to install the print drivers and other software for your printer to use it on a wireless network. If you have more than one computer on the network, install the printer software on each computer that you plan to share with the printer.
NOTE:If you have not already set up your printer, click here for instructions to set up the printer hardware , and then return to this document to set up your printer on a wireless network.
Follow these steps in the order presented for the Windows XP operating system.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:
To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
  1. Gather the following items:
    • Network name: The network name is the SSID
      The name assigned to a wireless network.
    • Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Click Start (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
    2. Click Printer Setup & Software Selection.
    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Download and install the printer software

Follow these steps to download and install the software.

Video of connecting your wireless printer to a wireless network with a USB cable

The following video demonstrates how to connect your wireless HP printer to a wireless network through a USB cable.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.
Important: HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.
  1. Select Yes, send my wireless settings to the printer, and then click Next.
  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.
Follow these steps to check the network status of the printer.
  1. On the printer control panel, press the Wireless button ().
  2. On the computer, select the next option based on the connection status you see on the control panel.
  3. Click Next, and then follow the on-screen instructions to complete the software installation and wireless network setup.
Follow these steps in the order presented for the Windows Vista operating system.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:
To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
  1. Gather the following items:
    • Network name: The network name is the SSID
      The name assigned to a wireless network.
    • Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
    2. Click Printer Setup & Software Selection.
    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Download and install the printer software

Follow these steps to download and install the printer software.

Video of connecting your wireless printer to a wireless network with a USB cable

The following video demonstrates how to connect your wireless HP printer to a wireless network through a USB cable.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.
Important: HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.
  1. Select Yes, send my wireless settings to the printer, and then click Next.
  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.
Follow these steps to check the network status of the printer.
  1. On the printer control panel, press the Wireless button ().
  2. On the computer, select the next option based on the connection status you see on the control panel.
  3. Click Next, and then follow the on-screen instructions to complete the software installation and wireless network setup.
Follow these steps in the order presented for the Windows 7 operating system.

Step one: Prepare for the installation

You must have the following items before you install the printer on the wireless network:
To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
  1. Gather the following items:
    • Network name: The network name is the SSID
      The name assigned to a wireless network.
    • Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
    2. Click Printer Setup & Software Selection.
    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    4. Follow the on-screen instructions to set up the printer on a wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Install the software

Select a method to install the software.

Video of connecting your wireless printer to a wireless network with a USB cable

The following video demonstrates how to connect your wireless HP printer to a wireless network through a USB cable.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
The HP Printer Install Wizard quickly and easily finds the best Windows 7 print driver for your printer.
Video of downloading and running the HP Printer Install Wizard
The following video demonstrates how to download and run the HP Printer Install Wizard (PIW).
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
Image: Printer Install Wizard iconHP Printer Install Wizard: The HP Printer Install Wizard quickly and easily finds the best Windows 7 or Windows 8 print driver for your printer. To save time, try using this automated tool.

Click here to get the HP Printer Install Wizard: HP Printer Install Wizard (2 MB) Learn more>>
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.
Important: HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.
  1. Select Yes, send my wireless settings to the printer, and then click Next.
  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.
Follow these steps to check the network status of the printer.
  1. On the printer control panel, press the Wireless button ().
  2. On the computer, select the next option based on the connection status you see on the control panel.
  3. Click Next, and then follow the on-screen instructions to complete the software installation and wireless network setup.
Follow these steps in the order presented for the Windows 8 operating system.
NOTE:If you are not using the latest version of Windows 8, the information in this document might not match. You can get the latest version from the Microsoft Store.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:
  1. Gather the following items:
    •   Network name: The network name is the SSID
      The name assigned to a wireless network.
    •   Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Right-click the Start button () or the lower left corner of the screen, and then click Search.
    2. In the Search box, type HP, and then click the icon for your printer. The printer software opens.
    3. Click Utilities, and then click Printer Setup & Software Selection.
    4. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    5. Follow the on-screen instructions to finish installing the software. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Install the printer software

Follow these steps to download and install the software.

Video of connecting your wireless printer to a wireless network with a USB cable

The following video demonstrates how to connect your wireless HP printer to a wireless network through a USB cable.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
The HP Printer Install Wizard quickly and easily finds the best Windows 8 print driver for your printer. To save time, try using this automated tool.
Video of downloading and running the HP Printer Install Wizard
The following video demonstrates how to download and run the HP Printer Install Wizard.
NOTE:This video shows the Windows 8 operating system and the HP ENVY 100 (D410a) e-All-in-One printer. The steps for navigating your operating system might be slightly different, but the steps to download and run the HP Printer Install Wizard are the same.
Image: Printer Install Wizard iconHP Printer Install Wizard: The HP Printer Install Wizard quickly and easily finds the best Windows 7 or Windows 8 print driver for your printer. To save time, try using this automated tool.

Click here to get the HP Printer Install Wizard: HP Printer Install Wizard (2 MB) Learn more>>
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.
Important: HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.
  1. Select Yes, send my wireless settings to the printer, and then click Next.
  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.
Follow these steps to check the network status of the printer.
  1. On the printer control panel, press the Wireless button ().
  2. On the computer, select the next option based on the connection status you see on the control panel.
  3. Click Next, and then follow the on-screen instructions to complete the software installation and wireless network setup.
Follow these steps for Mac OS X v10.6 Snow Leopard.
Important: There are two methods available for installing your printer on a wireless network. The HP Auto Wireless Connect method might display as an installation option, depending on your network environment. If this method does not display, an alternate USB wireless setup method is available. HP recommends using HP Auto Wireless Connect.

Step one: Prepare for installation

  1. Gather the following items:
    • Network name: The network name is the SSID (Service Set Identifier).
    • Network password: The password might also be called the WEP key or WPA security passphrase.
    • A computer connected to the wireless network.
    • A USB cable (used only during installation). Do not connect the cable now.
  2. Make sure that the router and computer are turned on, and that the computer is connected to the same wireless network you want to connect the printer to. Turn on the printer and place it close to the computer and within range of the router during the setup procedure.
  3. Exit all applications running on your computer.
  4. Disconnect any USB or Ethernet cables from the printer.
  5. Optional: Follow these steps if you previously set up the printer for a USB connection and want to change to a wireless connection.
    1. Click Go in the top Menu bar, and then click Applications.
    2. Click the HP folder, and then click Device Utilities.
    3. Double-click HP Setup Assistant.
    4. Follow the instructions to change your USB connection to a wireless network connection. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Step two: Download and install the software

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.
NOTE:HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the alternate USB wireless setup method.
  1. Click Continue.
  2. Click Agree or Allow to allow HP Setup Assistant to transfer the wireless settings from your Mac to your printer.
  3. Follow the on-screen instructions to complete the software installation and wireless network setup.
Follow these steps to connect your printer to the wireless network using a USB cable.
Video of connecting your wireless printer to a wireless network with a USB cable
The following video demonstrates how to connect your wireless HP printer to a wireless network through a USB cable.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
  1. Check the box to configure the printer wirelessly.
  2. Follow the on-screen instructions to set up the wireless connection.
Follow these steps for OS X v10.7 Lion.
Important: There are two methods available for installing your printer on a wireless network. The HP Auto Wireless Connect method might display as an installation option, depending on your network environment. If this method does not display, an alternate USB wireless setup method is available. HP recommends using HP Auto Wireless Connect.

Step one: Prepare for installation

  1. Gather the following items:
    • Network name: The network name is the SSID (Service Set Identifier).
    • Network password: The password might also be called the WEP key or WPA security passphrase.
    • A computer connected to the wireless network.
    • A USB cable (used only during installation). Do not connect the cable now.
  2. Make sure that the router and computer are turned on, and that the computer is connected to the same wireless network you want to connect the printer to. Turn on the printer and place it close to the computer and within range of the router during the setup procedure.
  3. Exit all applications running on your computer.
  4. Disconnect any USB or Ethernet cables from the printer.
  5. Optional: Follow these steps if you previously set up the printer for a USB connection and want to change to a wireless connection.
    1. Click Go in the top Menu bar, and then click Applications.
    2. Click the HP folder, and then click Device Utilities.
    3. Double-click HP Setup Assistant.
    4. Follow the instructions to change your USB connection to a wireless network connection. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Step two: Download and install the software

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.
NOTE:HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the alternate USB wireless setup method.
  1. Click Continue.
  2. Click Agree or Allow to allow HP Setup Assistant to transfer the wireless settings from your Mac to your printer.
  3. Follow the on-screen instructions to complete the software installation and wireless network setup.
Follow these steps to connect your printer to the wireless network using a USB cable.
Video of connecting your wireless printer to a wireless network with a USB cable
The following video demonstrates how to connect your wireless HP printer to a wireless network through a USB cable.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
  1. Check the box to configure the printer wirelessly.
  2. Follow the on-screen instructions to set up the wireless connection.
Follow these steps to install the software on a Mac running the OS X v10.10 Yosemite, OS X v10.9 Mavericks or OS X v10.8 Mountain Lion operating systems.
NOTE:Older HP software might not be compatible with Mountain Lion, Mavericks or Yosemite. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer CD or from the HP website.

Step one: Prepare for installation

  1. Gather the following items:
    • Network name: The network name is the SSID (Service Set Identifier).
    • Network password: The password might also be called the WEP key or WPA security passphrase.
    • A computer connected to the wireless network.
    • A USB cable (used only during installation). Do not connect the cable now.
  2. Make sure that the router and computer are turned on, and that the computer is connected to the same wireless network you want to connect the printer to. Turn on the printer and place it close to the computer and within range of the router during the setup procedure.
  3. Exit all applications running on your computer.
  4. Disconnect any USB or Ethernet cables from the printer.
  5. Optional: Follow these steps if you previously set up the printer for a USB connection and want to change to a wireless connection.
    1. Click Go in the top Menu bar, and then click Applications.
    2. Click the HP folder, and then click Device Utilities.
    3. Double-click HP Setup Assistant.
    4. Follow the instructions to change your USB connection to a wireless network connection. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Step two: Download and install the software

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.

Step three: Connect the printer to the network

Select one of the following options for steps to connect the printer to the network, depending on the option that displays on your computer.
NOTE:HP Auto Wireless Connect is available in most network and computer environments for 120 minutes after you turn on the printer for the first time. After 120 minutes, the wireless connection method defaults to a wireless setup using a USB connection.
  1. Select the HP Product, and then click Continue.
  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.
Follow these steps to connect your printer to the wireless network using a USB cable.
Video of connecting your wireless printer to a wireless network with a USB cable
The following video demonstrates how to connect your wireless HP printer to a wireless network through a USB cable.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
  1. Connect the USB cable to the HP product, and then to your computer.
  2. Select the HP product, and then click Continue.
  3. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP Product.

Related links

HP ePrint
Graphic and link to HP ePrintFor additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Consumer Forums
See what other customers are saying at the HP forums .
HP Photosmart 5520 e-All-in-One Printer

HP Support forums

Find solutions and collaborate with others on the HP Support Forum