PrintIntroduction
HP has developed a set of free diagnostic utilities (tools) for troubleshooting and fixing common printer problems. Download the tools here, or click Learn More
for additional information. Does not support Mac OS.
 | HP Print and Scan Doctor : Quickly diagnoses and resolves many printing and scanning errors, network connection problems, and driver issues. Supports Windows XP and later. | |
| Download utility (3.5 MB) | Learn more>> | |
 | HP Hardware Diagnostic Utility : Helps resolve jams, carriage stalls, and copy or scan mechanism issues. Checks ink levels and troubleshoots print quality issues. Supports Windows XP and later. | |
| Download utility (Approximately 6 MB) | Learn more>> | |
 | HP Windows Printer Install Wizard
: Automatically finds the best available print driver for your new printer, or after upgrading your operating system. Supports Windows 7 and Windows 8. | |
| Download utility (<1 MB) | Learn more>> | |
