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HP LaserJet 1020 Printer Troubleshooting

Fix Common Problems Using an HP Diagnostic Tool for Windows

  • PrintPrint

Introduction

HP has developed a set of free diagnostic utilities (tools) for troubleshooting and fixing common printer problems. Download the tools here, or click Learn More for additional information. Does not support Mac OS.
Image: Print and Scan Doctor icon

HP Print and Scan Doctor : Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Supports Windows XP and later.

Download utility (3.5 MB) Learn more>>