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HP LaserJet Pro 200 color Printer M251nw support

Installing the Printer Software on a Wireless or Wired (Ethernet) Network

  • PrintPrint

Introduction

This document explains how to install the print drivers and other software for your HP printer when using it on a wireless or wired (Ethernet) network. The wireless setup instructions are specific to a wireless network that uses an access point
A device, such as a wireless router, that allows wireless-capable devices (like your HP product) to connect to your wireless network.
(infrastructure network). This document also explains how to reconfigure your printer if the software is already installed.
NOTE:If you have more than one computer on the network, install the printer software on each computer that you plan to share with the HP printer.
Follow these steps to install the printer on the Windows XP operating system. First, choose your connection type.
Follow these steps to install your HP printer on a wired (Ethernet) network.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: You must follow these steps in the order presented to install your HP printer on an Ethernet network. You might be prompted to check online for a software update during the installation.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 1: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Change from a USB or wireless connection to an Ethernet connection

If you previously installed the software for a USB or wireless connection and now want to change to an Ethernet connection, follow these instructions to reconfigure the USB or wireless installation before continuing.

Step three: Connect the HP printer to the network

Follow these steps to connect the HP printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 2: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 3: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step four: Decide whether to install with HP Smart Install, the HP printer's software CD, or by downloading the software

The following information might help you decide which installation method to use.
HP Smart InstallCDDownload
For a new printerHP Smart Install is the quickest and easiest way to install the driver and software using the USB cable.CD installation is also a quick and easy method, but might not have the latest driver and software available, even for a newer product. Downloading the driver and software for free from the HP website takes more time than using HP Smart Install or the CD, but provides the most up to date software.
For an older printerHP Smart Install provides the best results for an older printer.

HP Smart Install is the recommended installation method.
The CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the printer released.Downloading provides good results for an older printer.

Downloading takes more time than the other installation methods. However, this method can help avoid installation issues.
About the softwareThe printer memory stores the driver and software.The CD is only current to the date of the printer release.The HP website has the most current driver and software available for your printer. HP often updates drivers and software AFTER the printer released.

Step five: Install the software

When you are ready to begin, follow the instructions for the installation method that you want to use (Smart Install, CD, or download). During the installation, choose the option to Connect through a Wired Network.
Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.
NOTE:The HP printer's software CD is not required during an HP Smart Install. Do not insert the HP printer's software CD into the computer CD drive.
  1. Press the Power button () to turn off the HP printer, if it is not off already.
  2. Disconnect the USB cable from both the HP printer and the computer, if you already connected it.
  3. Press the Power button to turn on the HP printer.
  4. Reconnect the USB cable to the HP printer and to the computer. The HP Smart Install program should start automatically.
  5. Follow the on-screen instructions to finish installing the software.
During the installation, the PCL driver and scan driver are required to enable full HP printer functionality. HP also includes valuable software to help you get the most out of your HP printer.
Follow these steps to install the software with the printer's software CD.
  1. Disconnect the USB cable from both the HP printer and the computer (if you already connected it).
  2. Turn on the HP printer.
  3. Insert the printer's software CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the installer does not start automatically, click Start (), click My Computer, and then double-click the CD drive.
    NOTE:If the User Account Control screen opens, click Allow to continue.
  4. When prompted to choose a network type, select Connect through a Wired Network, and then click Next.
  5. Follow the on-screen instructions to finish installing the software.
During the installation, the PCL driver and scan driver are required to enable full HP printer functionality. HP also includes valuable software to help you get the most out of your HP printer.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
HP Print and Scan Doctor
Image: Graphic of HP Print and Scan Doctor UtilityHP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. Click the following link to download the HP Print and Scan Doctor: HP Print and Scan Doctor .
Follow these steps to install the wireless-capable HP printer on a wireless network.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: You must follow these steps in the order presented to install your HP printer on a wireless network. You might be prompted to check online for a software update during the installation.

Step one: Prepare for installation

Follow these steps to prepare the HP printer for installation on the wireless network.
  1. Make sure that the HP printer, access point, and computer are all turned on, and that the computer is connected to the wireless network.
  2. Close all unnecessary applications running on your computer.
  3. Disconnect any USB or Ethernet cable that is connected to the HP printer.
  4. If you previously installed the software for a USB or Ethernet connection and now want to change to a wireless network connection, follow these instructions to reconfigure the USB or Ethernet installation before continuing.

Step two: Decide whether to install with HP Smart Install, the printer's software CD, or by downloading the software

The following information might help you decide which installation method to use.
HP Smart InstallCDDownload
For a new printerHP Smart Install is the quickest and easiest way to install the driver and software using the USB cable.CD installation is also a quick and easy method, but might not have the latest driver and software available, even for a newer product. Downloading the driver and software for free from the HP website takes more time than using HP Smart Install or the CD, but provides the most up to date software.
For an older printerHP Smart Install provides the best results for an older printer.

HP Smart Install is the recommended installation method.
The CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the printer released.Downloading provides good results for an older printer.

Downloading takes more time than the other installation methods. However, this method can help avoid installation issues.
About the softwareThe printer memory stores the driver and software.The CD is only current to the date of the printer release.The HP website has the most current driver and software available for your printer. HP often updates drivers and software AFTER the printer released.

Step three: Install the printer software

To install the HP printer on the wireless network, follow the steps for the method that you want to use (Smart Install, CD, or download). Repeat the steps to install the software on each computer that uses the HP printer wirelessly over the same network.
Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit or the installation fails.
NOTE:The HP printer's software CD is not required during an HP Smart Install. Do not insert the software CD into the computer CD drive.
  1. Press the Power button () to turn off the printer, if it is not off already.
  2. Disconnect the USB cable from both the printer and the computer, if you already connected it.
  3. Press the Power button to turn on the printer.
  4. Reconnect the USB cable to the printer and to the computer. The HP Smart Install program should start automatically.
  5. When prompted, click Connect through a Wireless Network.
  6. Follow the on-screen instructions to finish installing the software.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
Follow these steps to install the software with the printer's software CD.
  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).
  2. Turn on the printer.
  3. Insert the printer's software CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the installer does not start automatically, click Start (), click My Computer, and then double-click the CD drive.
    NOTE:If the User Account Control screen opens, click Allow to continue.
  4. When prompted to choose a connection type, click Connect through a Wireless Network, and then click Next.
  5. Follow the on-screen instructions to finish installing the software.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
HP Print and Scan Doctor
Image: Graphic of HP Print and Scan Doctor UtilityHP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. Click the following link to download the HP Print and Scan Doctor: HP Print and Scan Doctor .
Follow these steps to install the printer in the Windows Vista operating system. First, choose your connection type.
Follow these steps to install your printer on a wired (Ethernet) network.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: You must follow these steps in the order presented to install your printer on an Ethernet network. You might be prompted to check online for a software update during the installation.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 4: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Change from a USB or wireless connection to an Ethernet connection

If you previously installed the software for a USB or wireless connection and now want to change to an Ethernet connection, follow these instructions to reconfigure the USB or wireless installation before continuing.

Step three: Connect the printer to the network

Follow these steps to connect the printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 5: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 6: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step four: Decide whether to install with HP Smart Install, the printer's software CD, or by downloading the software

The following information might help you decide which installation method to use.
HP Smart InstallCDDownload
For a new printerHP Smart Install is the quickest and easiest way to install the driver and software using the USB cable.CD installation is also a quick and easy method, but might not have the latest driver and software available, even for a newer product. Downloading the driver and software for free from the HP website takes more time than using HP Smart Install or the CD, but provides the most up to date software.
For an older printerHP Smart Install provides the best results for an older printer.

HP Smart Install is the recommended installation method.
The CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the printer released.Downloading provides good results for an older printer.

Downloading takes more time than the other installation methods. However, this method can help avoid installation issues.
About the softwareThe printer memory stores the driver and software.The CD is only current to the date of the printer release.The HP website has the most current driver and software available for your printer. HP often updates drivers and software AFTER the printer released.

Step five: Install the software

When you are ready to begin, follow the instructions for the installation method that you want to use (Smart Install, CD, or download). During the installation, choose the option to Connect through a Wired Network.
Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.
NOTE:The printer's software CD is not required during an HP Smart Install. Do not insert the software CD into the computer CD drive.
  1. Press the Power button to turn off the printer, if it is not off already.
  2. Disconnect the USB cable from both the printer and the computer, if you already connected it.
  3. Press the Power button to turn on the printer.
  4. Reconnect the USB cable to the printer and to the computer. The HP Smart Install program should start automatically.
  5. If the program prompts you to select a connection type, click Connect through a Wired Network.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
Follow these steps to install the software with the printer's software CD.
  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).
  2. Turn on the printer.
  3. Insert the printer's software CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the installer does not start automatically, click the Windows icon (), click Computer, and then double-click the CD drive.
    NOTE:If the User Account Control screen opens, click Allow to continue.
  4. When prompted to choose a connection type, select Connect through a Wired Network, and then click Next.
  5. Follow the on-screen instructions to finish installing the software.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
HP Print and Scan Doctor
Image: Graphic of HP Print and Scan Doctor UtilityHP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. Click the following link to download the HP Print and Scan Doctor: HP Print and Scan Doctor .
Follow these steps in the order presented to install the wireless-capable HP printer on a wireless network.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model: .
Important: You must follow these steps in the order presented to install your HP printer on a wireless network. You might be prompted to check online for a software update during the installation.

Step one: Prepare for installation

Follow these steps to prepare the printer for installation onto the network.
  1. Make sure that the printer, access point, and computer are all turned on, and that the computer is connected to the wireless network.
  2. Close all unnecessary applications running on your computer.
  3. Disconnect any USB or Ethernet cable that is connected to the HP printer.
  4. If you previously installed the software for a USB or wired (Ethernet) connection and now want to change to a wireless network connection, follow these instructions to reconfigure the USB or Ethernet installation before continuing.

Step two: Decide whether to install with HP Smart Install, the printer's software CD, or by downloading the software

The following information might help you decide which installation method to use.
HP Smart InstallCDDownload
For a new printerHP Smart Install is the quickest and easiest way to install the driver and software using the USB cable.CD installation is also a quick and easy method, but might not have the latest driver and software available, even for a newer product. Downloading the driver and software for free from the HP website takes more time than using HP Smart Install or the CD, but provides the most up to date software.
For an older printerHP Smart Install provides the best results for an older printer.

HP Smart Install is the recommended installation method.
The CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the printer released.Downloading provides good results for an older printer.

Downloading takes more time than the other installation methods. However, this method can help avoid installation issues.
About the softwareThe printer memory stores the driver and software.The CD is only current to the date of the printer release.The HP website has the most current driver and software available for your printer. HP often updates drivers and software AFTER the printer released.

Step three: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use (Smart Install, CD, or download). Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.
Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit or the installation fails.
NOTE:The printer's software CD is not required during an HP Smart Install installation. Do not insert the printer's software CD into the computer CD drive.
  1. Press the Power button to turn off the printer, if it is not off already.
  2. Disconnect the USB cable from both the printer and the computer, if you already connected it.
  3. Press the Power button to turn on the printer.
  4. Reconnect the USB cable to the printer and to the computer. The HP Smart Install program should start automatically.
  5. When the program prompts you to select a connection type, click Connect through a Wireless Connection.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
Follow these steps to install the software with the printer's software CD.
  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).
  2. Turn on the printer.
  3. Insert the printer's software CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the installer does not start automatically, click the Windows icon (), click Computer, and then double-click the CD drive.
    NOTE:If the User Account Control screen opens, click Allow to continue.
  4. When prompted to choose a connection type, select Connect through a Wireless Connection, and then click Next.
  5. Follow the on-screen instructions to finish installing the software.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
HP Print and Scan Doctor
Image: Graphic of HP Print and Scan Doctor UtilityHP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. Click the following link to download the HP Print and Scan Doctor: HP Print and Scan Doctor .
Follow these steps to install the printer in the Windows 7 operating system. First, choose your connection type.
Follow these steps to install your HP printer over a wired (Ethernet) network.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: You must follow these steps in the order presented to install your HP printer on a wireless network. You might be prompted to check online for a software update during the installation.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 7: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Change from a USB or wireless connection to an Ethernet connection

If you previously installed the software for a USB or wireless connection and now want to change to an Ethernet connection, follow these instructions to reconfigure the USB or wireless installation before continuing.

Step three: Connect the HP printer to the network

Follow these steps to connect your printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 8: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 9: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step four: Decide whether to install with HP Smart Install, the printer's software CD, or by downloading the software

The following information might help you decide which installation method to use.
HP Smart InstallCDDownload
For a new printerHP Smart Install is the quickest and easiest way to install the driver and software using the USB cable.CD installation is also a quick and easy method, but might not have the latest driver and software available, even for a newer product. Downloading the driver and software for free from the HP website takes more time than using HP Smart Install or the CD, but provides the most up to date software.
For an older printerHP Smart Install provides the best results for an older printer.

HP Smart Install is the recommended installation method.
The CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the printer released.Downloading provides good results for an older printer.

Downloading takes more time than the other installation methods. However, this method can help avoid installation issues.
About the softwareThe printer memory stores the driver and software.The CD is only current to the date of the printer release.The HP website has the most current driver and software available for your printer. HP often updates drivers and software AFTER the printer released.

Step five: Install the software

When you are ready to begin, follow the instructions for the installation method that you want to use (Smart Install, CD, or download). During the installation, choose the option to Connect through a Wired Network.
Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.
NOTE:The printer's software CD is not required during an HP Smart Install installation. Do not insert the printer's software CD into the computer CD drive.
  1. Press the Power button to turn off the printer, if it is not off already.
  2. Disconnect the USB cable from both the printer and the computer, if you already connected it.
  3. Press the Power button to turn on the printer.
  4. Reconnect the USB cable to the printer and to the computer. The HP Smart Install program should start automatically.
  5. Follow the on-screen instructions to finish installing the software.
  6. When the program prompts you to select a connection type, click the Connect through a Wired Network option.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
Follow these steps to install the software with the printer's software CD.
  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).
    NOTE:If you previously connected the USB cable, delete any icons for your printer () that might display in the Windows Devices and Printers folder.
  2. Turn the printer on.
  3. Insert the printer's software CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the installer does not start automatically, click the Windows icon (), click Computer, and then double-click the CD drive.
    NOTE:If the User Account Control screen opens, click Allow to continue.
  4. When prompted to choose a connection type, select Connect through a Wired Connection, and then click Next.
  5. Follow the on-screen instructions to finish installing the software.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
HP Print and Scan Doctor
Image: Graphic of HP Print and Scan Doctor UtilityHP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. Click the following link to download the HP Print and Scan Doctor: HP Print and Scan Doctor .
If you have a wireless-capable HP printer and want to install it on a wireless network, follow these steps.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: You must follow these steps in the order presented to install your printer on a wireless network. You might be prompted to check online for a software update during the installation.

Step one: Prepare for installation

Follow these steps to prepare the printer for installation on the wireless network.
  1. Make sure that the printer, access point, and computer are all turned on, and that the computer is connected to the wireless network.
  2. Close all applications running on your computer.
  3. Disconnect any USB or Ethernet cable that is connected to the HP printer.
  4. If you previously installed the software for a USB or wired (Ethernet) connection and now want to change to a wireless network connection, follow these instructions to reconfigure the USB or Ethernet installation before continuing.

Step two: Decide whether to install with HP Smart Install, the printer's software CD, or by downloading the software

The following information might help you decide which installation method to use.
HP Smart InstallCDDownload
For a new printerHP Smart Install is the quickest and easiest way to install the driver and software using the USB cable.CD installation is also a quick and easy method, but might not have the latest driver and software available, even for a newer product. Downloading the driver and software for free from the HP website takes more time than using HP Smart Install or the CD, but provides the most up to date software.
For an older printerHP Smart Install provides the best results for an older printer.

HP Smart Install is the recommended installation method.
The CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the printer released.Downloading provides good results for an older printer.

Downloading takes more time than the other installation methods. However, this method can help avoid installation issues.
About the softwareThe printer memory stores the driver and software.The CD is only current to the date of the printer release.The HP website has the most current driver and software available for your printer. HP often updates drivers and software AFTER the printer released.

Step three: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use (Smart Install, CD, or download). Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.
Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.
NOTE:The printer's software CD is not required during an HP Smart Install installation. Do not insert the printer's software CD into the computer CD drive.
  1. Press the Power button to turn off the printer, if it is not off already.
  2. Disconnect the USB cable from both the printer and the computer, if you already connected it.
  3. Press the Power button to turn on the printer.
  4. Reconnect the USB cable to the printer and to the computer. The HP Smart Install program should start automatically.
  5. Follow the on-screen instructions to finish installing the software.
  6. When the program prompts you to select a connection type, click the Connect Through a Wireless Network option.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
Follow these steps to install the software with the printer's software CD.
  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).
    NOTE:If you previously connected the USB cable, delete any icons for your printer () that might display in the Windows Devices and Printers folder.
  2. Turn on the printer.
  3. Insert the printer's software CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the installer does not start automatically, click the Windows icon (), click Computer, and then double-click the CD drive.
    NOTE:If the User Account Control screen opens, click Allow to continue.
  4. When prompted to choose a connection type, select Connect Through a Wireless Network, and then click Next.
  5. Follow the on-screen instructions to finish installing the software.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
HP Print and Scan Doctor
Image: Graphic of HP Print and Scan Doctor UtilityHP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. Click the following link to download the HP Print and Scan Doctor: HP Print and Scan Doctor .
NOTE:If you are not using the latest version of Windows 8, the information in this document might not match. You can get the latest version from the Microsoft Store.
Follow these steps to install the printer in the Windows 8 operating system. First, choose your connection type.
Follow these steps to install your HP printer over a wired (Ethernet) network.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: You must follow these steps in the order presented to install your HP printer on a wireless network. You might be prompted to check online for a software update during the installation.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 10: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Change from a USB or wireless connection to an Ethernet connection

If you previously installed the software for a USB or wireless connection and now want to change to an Ethernet connection, follow these instructions to reconfigure the USB or wireless installation before continuing.

Step three: Connect the HP printer to the network

Follow these steps to connect your printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 11: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 12: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step four: Decide whether to install with HP Smart Install, the printer's software CD, or by downloading the software

The following information might help you decide which installation method to use.
HP Smart InstallCDDownload
For a new printerHP Smart Install is the quickest and easiest way to install the driver and software using the USB cable.CD installation is also a quick and easy method, but might not have the latest driver and software available, even for a newer product. Downloading the driver and software for free from the HP website takes more time than using HP Smart Install or the CD, but provides the most up to date software.
For an older printerHP Smart Install provides the best results for an older printer.

HP Smart Install is the recommended installation method.
The CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the printer released.Downloading provides good results for an older printer.

Downloading takes more time than the other installation methods. However, this method can help avoid installation issues.
About the softwareThe printer memory stores the driver and software.The CD is only current to the date of the printer release.The HP website has the most current driver and software available for your printer. HP often updates drivers and software AFTER the printer released.

Step five: Install the software

When you are ready to begin, follow the instructions for the installation method that you want to use (Smart Install, CD, or download). During the installation, choose the option to Connect through a Wired Network.
Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.
NOTE:The printer's software CD is not required during an HP Smart Install installation. Do not insert the printer's software CD into the computer CD drive.
  1. Press the Power button to turn off the printer, if it is not already off.
  2. Disconnect the USB cable from both the printer and the computer, if you already connected it.
  3. Press the Power button to turn on the printer.
  4. Reconnect the USB cable to the printer and to the computer. The HP Smart Install program should start automatically.
  5. Follow the on-screen instructions to finish installing the software.
  6. When the program prompts you to select a connection type, click the Connect through a Wired Network option.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
Follow these steps to install the software with the printer's software CD.
  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).
    NOTE:If you previously connected the USB cable, right-click the Start button () in the lower left corner of the screen, click Control Panel, click Devices and Printers, right-click the printer icon (), and then click Remove device.
  2. Turn on the printer.
  3. Insert the printer's software CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the CD does not automatically start the installer, right-click the Start button () in the lower left corner of the screen, click File Explorer, and then double-click the CD or DVD drive.
    NOTE:If the User Account Control screen opens, click Allow to continue.
  4. When prompted to choose a connection type, select Connect through a Wired Connection, and then click Next.
  5. Follow the on-screen instructions to finish installing the software.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
HP Print and Scan Doctor
Image: Graphic of HP Print and Scan Doctor UtilityHP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. Click the following link to download the HP Print and Scan Doctor: HP Print and Scan Doctor .
If you have a wireless-capable HP printer and want to install it on a wireless network, follow these steps.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: You must follow these steps in the order presented to install your printer on a wireless network. The printer might prompt you during the installation to check online for a software update.

Step one: Prepare for installation

Follow these steps to prepare the printer for installation on the wireless network.
  1. Make sure that the printer, access point, and computer are all turned on, and that the computer is connected to the wireless network.
  2. Close all applications running on your computer.
  3. Disconnect any USB or Ethernet cable that is connected to the HP printer.
  4. If you previously installed the software for a USB or wired (Ethernet) connection and now want to change to a wireless network connection, follow these instructions to reconfigure the USB or Ethernet installation before continuing.

Step two: Decide whether to install with HP Smart Install, the printer's software CD, or by downloading the software

The following information might help you decide which installation method to use.
HP Smart InstallCDDownload
For a new printerHP Smart Install is the quickest and easiest way to install the driver and software using the USB cable.CD installation is also a quick and easy method, but might not have the latest driver and software available, even for a newer product. Downloading the driver and software for free from the HP website takes more time than using HP Smart Install or the CD, but provides the most up to date software.
For an older printerHP Smart Install provides the best results for an older printer.

HP Smart Install is the recommended installation method.
The CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the printer released.Downloading provides good results for an older printer.

Downloading takes more time than the other installation methods. However, this method can help avoid installation issues.
About the softwareThe printer memory stores the driver and software.The CD is only current to the date of the printer release.The HP website has the most current driver and software available for your printer. HP often updates drivers and software AFTER the printer released.

Step three: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use (Smart Install, CD, or download). Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.
Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.
NOTE:The printer's software CD is not required during an HP Smart Install installation. Do not insert the printer's software CD into the computer CD drive.
  1. Press the Power button to turn off the printer, if it is not already off.
  2. Disconnect the USB cable from both the printer and the computer, if you already connected it.
  3. Press the Power button to turn on the printer.
  4. Reconnect the USB cable to the printer and to the computer. The HP Smart Install program should start automatically.
  5. Follow the on-screen instructions to finish installing the software.
  6. When the program prompts you to select a connection type, click the Connect Through a Wireless Network option.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
Follow these steps to install the software with the printer's software CD.
  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).
    NOTE:If you previously connected the USB cable, right-click the Start button () in the lower left corner of the screen, click Control Panel, click Devices and Printers, right-click the printer icon (), and then click Remove device.
  2. Turn on the printer.
  3. Insert the printer's software CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the CD does not automatically start the installer, right-click the Start button () in the lower left corner of the screen, click File Explorer, and then double-click the CD or DVD drive.
    NOTE:If the User Account Control screen opens, click Allow to continue.
  4. When prompted to choose a connection type, select Connect Through a Wireless Network, and then click Next.
  5. Follow the on-screen instructions to finish installing the software.
During the installation, the PCL driver and scan driver are required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
HP Print and Scan Doctor
Image: Graphic of HP Print and Scan Doctor UtilityHP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. Click the following link to download the HP Print and Scan Doctor: HP Print and Scan Doctor .
Select your connection type, and then follow the steps to install the printer in Mac OS X 10.5.
NOTE: If your printer connects to a computer running OS X 10.6 or later, do not install HP software supported in Mac OS X 10.5. Older HP software is not compatible with newer Mac operating systems.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: You must follow these steps in the order presented to install your HP printer on an Ethernet network.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 13: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Connect the HP printer to the network

Follow these steps to connect the printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 14: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 15: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step three: Decide whether to install with the printer's software CD or by downloading the software

Don’t worry if you don’t have the product CD! You can download the most current software available for your product from the HP Web site at no cost. The following information might help you decide which installation method to use:
CDDownload
For a new product:CD installation is a quick and easy method.If you do not have a CD, you can download the software you need.
For an older product:CD installation might not work if you are installing the product on a computer running a newer operating system that released AFTER the HP product released.Downloading the software provides the best results for your older product. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.

Downloading is the recommended method if your computer operating system released after the HP product released.
About the software:The software on the CD is current to the date of the product release.The software that you can download from the HP Web site is the most current software available for your product. HP often updates software and drivers AFTER the product and CD release to the market.

Step four: Install the software

Choose one of the following methods to install the printer software.
NOTE:If you partitioned your hard drive, you must install the driver on the same partition as the operating system.
Follow these steps to install the software with the product CD.
  1. Insert the product CD into the CD drive of the computer. The HP Software window opens.
  2. Double-click the HP Installer icon. The HP Installer program opens.
  3. When prompted to choose a connection type, select Wired Network and then click Continue.
  4. Follow the on-screen instructions to complete the installation.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
Follow these steps in the order presented to install your HP printer on a wireless network.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: Before you can install the printer, your wireless network must already be set up. To set up your network, follow the instructions that came with your particular access point. You must also have the following information about the network:

  • Network name: The network name is the SSID (Service Set Identifier).
  • Password: WEP key or WPA passphrase


To gather this information, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
  • If you have not already installed your printer, follow the steps in the Wireless installation option.
  • If you want to change an existing connection type to a wireless network connection, follow the instructions in 'Option two: Change an existing USB or wired (Ethernet) connection to a wireless connection'.
If you have not previously installed the printer software, follow these instructions.
Step one: Prepare for installation
Follow these steps to prepare the printer for installation on the wireless network.
  1. Make sure that you have the following requirements before you begin:
    • Your network is already set up: Before you can install the printer, you must set up your wireless network. Follow the instructions that came with your router or access point to set up the network.
    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The WEP key or WPA security passphrase are other names for the password.
      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.
  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.
  3. Place the printer close to the computer during the installation.
  4. Exit all applications running on your computer.
  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:
NOTE:You can gather additional network information by printing a network summary page. The page includes the printer's IP address and MAC address, as well as the printer network status.
  1. On the printer control panel, touch Setup ().
  2. Touch Reports, and then touch Network Summary. The network summary page prints.
Step two: Decide how to install the software
Decide how to install the software.
The current full-feature HP software package for your product is available on the HP Software & Driver Downloads page. The download includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the download might also include HP Scan software and the HP fax driver.
HP recommends this installation method for all new and older products.
Additionally, HP recommends that you use this installation method in the following cases:
  • You no longer have the product software CD
  • You updated your operating system to a version that released after your HP product released
Installing with the product CD is a quick and easy method. The CD includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the CD might also include HP Scan software and the HP fax driver. This software is current to the date of the product release.
Important: If you try installing the product on a computer running a newer version of the operating system that released AFTER your HP product released, the CD installation method might not work. Visit HP Software & Driver Downloads to install the latest product software for the newer operating system.
Step three: Connect to the wireless network
Follow these steps to connect to the wireless network using the setup wizard.
  1. On the printer control panel, press the Wireless button (), and then press the Wireless Menu button.
  2. Press the Wireless Setup Wizard button, and then select your SSID from the list of available networks.
  3. Enter your wireless security passphrase (WPA, WPA2, or WEP).
  4. Press OK to connect to the network, and then press OK again to return to the home screen.
Step four: Install the software
To install the HP printer on the wireless network, follow the steps for the method that you want to use. Repeat the steps to install the software on each computer that will use the HP printer wirelessly over the same network.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
Follow these steps to install the software with the product CD.
  1. Insert the product CD into the CD drive of the computer. The HP Software window opens.
  2. Double-click the HP Installer icon. The HP Installer program opens.
  3. When prompted to choose a connection type, select Wireless Network and then click Continue.
  4. Follow the on-screen instructions to complete the installation.
Follow these steps to change a current connection type to a wireless connection with Bonjour.
Step one: Connect to the wireless network
Follow these steps to change a current connection type to a wireless connection.
  1. Disconnect the Ethernet or USB cable, if it is not already disconnected.
  2. On the printer control panel, press the Wireless button (), and then press the Wireless Menu button.
  3. Press the Wireless Setup Wizard button, and then select your SSID from the list of available networks.
  4. Enter your wireless security passphrase (WPA, WPA2, or WEP).
  5. Press OK to connect to the network, and then press OK again to return to the home screen.
NOTE:If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.
Step two: Add the printer with Bonjour
  1. Click the Apple menu (), and then click System Preferences. The System Preferences window opens.
  2. Click Print & Fax.
  3. In the Printers section, click the name of your printer, and then click the Minus sign () to remove it.
  4. Click the Plus sign ().
  5. Select your printer from the list of Bonjour devices, and then click Add.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
Select your connection type, and then follow the steps to install the printer in Mac OS X v10.6 or OS X v10.7.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: You must follow these steps in the order presented to install your HP printer on an Ethernet network.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 16: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Connect the HP printer to the network

Follow these steps to connect the printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 17: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 18: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step three: Decide whether to install with Apple Software updates, the printer's software CD, or by downloading the software

Click the plus sign () for information on which software installation method to use.
Apple Software Updates is a quick and easy software download method available directly through the Mac.
You do not need to download a driver from the HP Software & Driver Downloads page if you use Apple Software Updates. This download method includes the HP print driver. Depending on your product, the download might also include HP Utility, scanning software, and the HP fax driver.
NOTE:If your product supports scanning, the software that you use to scan might be different than the software you used before installing Snow Leopard. Depending on your product driver update, use Preview, Image Capture, or the Scan icon from the print queue to scan.
Additionally, HP recommends that you use this installation method in the following cases:
  • You no longer have the product software CD
  • The updated full-feature HP software is not immediately available on the HP Software and Drivers page after the public release of a new operating system
  • You updated your operating system to a new version that released after your HP product released
The current full-feature HP software package for your product is available on the HP Software & Driver Downloads page. The download includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the download might also include HP Scan software and the HP fax driver.
HP recommends this installation method for all new and older products.
Additionally, HP recommends that you use this installation method in the following cases:
  • You no longer have the product software CD
  • You updated your operating system to a version that released after your HP product released
NOTE: Updated full-feature HP software might not be immediately available on the HP Software & Driver Downloads page after the public release of a new operating system. A release delay might be required for full testing and quality assurance of the final version of the operating system. If the software is not available, you can download the latest software using Apple Software Updates.
Installing with the product CD is a quick and easy method. The CD includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the CD might also include HP Scan software and the HP fax driver. This software is current to the date of the product release.
Important: If you try installing the product on a computer running a newer version of the operating system that released AFTER your HP product released, the CD installation method might not work. Visit HP Software & Driver Downloads to install the latest product software for the newer operating system.

Step four: Connect to the wireless network

  1. On the printer control panel, press the Wireless button (), and then press the Wireless Menu button.
  2. Press the Wireless Setup Wizard button, and then select your SSID from the list of available networks.
  3. Enter your wireless security passphrase (WPA, WPA2, or WEP).
  4. Press OK to connect to the network, and then press OK again to return to the home screen.

Step five: Install the software

Choose one of the following methods to install the printer software.
NOTE:If you partitioned your hard drive, you must install the driver on the same partition as the operating system.
  1. Click the Apple menu (), and then click System Preferences. The System Preferences window opens.
  2. Click Print & Fax or Print & Scan.
  3. Click the plus sign () to display the name of your printer.
  4. Select your HP printer, and then click Add.
  5. Click Install, and then click Agree on the software license agreement window to install the software and add the printer to the queue.
  6. After the installation process completes, make sure that your printer displays in the queue.
    NOTE:If the printer was not added to the queue, click the plus sign (), select your HP printer, and then click Add.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
Follow these steps to install the software with the product CD.
  1. Insert the product CD into the CD drive of the computer. The HP Software window opens.
  2. Double-click the HP Installer icon. The HP Installer program opens.
  3. When prompted to choose a connection type, select Wired Network and then click Continue.
  4. Follow the on-screen instructions to complete the installation.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
NOTE:If you set up device filtering on your access point, and need to find the IP or MAC address of your HP printer, see the 'How do I print a network summary page?' section.

Step one: Prepare for installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
  1. Make sure that you have the following requirements before you begin:
    • Your network is already set up: Before you can install the printer, you must set up your wireless network. Follow the instructions that came with your router or access point to set up the network.
    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The WEP key or WPA security passphrase are other names for the password.
      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.
  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.
  3. Place the printer close to the computer during the installation.
  4. Exit all applications running on your computer.
  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:
NOTE:You can gather additional network information by printing a network summary page. The page includes the printer's IP address and MAC address, as well as the printer's network status.
Follow these steps to print a network summary page.
  1. On the printer control panel, touch Setup ().
  2. Touch Reports, and then touch Network Summary. The network summary page prints.

Step two: Decide how to install the software

Click the Plus sign () for information on which software installation method to use.
The current full-feature HP software package for your product is available on the HP Software & Driver Downloads page. The download includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the download might also include HP Scan software and the HP fax driver.
HP recommends this installation method for all new and older products.
Additionally, HP recommends that you use this installation method in the following cases:
  • You no longer have the product software CD
  • You updated your operating system to a version that released after your HP product released
NOTE: Updated full-feature HP software might not be immediately available on the HP Software & Driver Downloads page after the public release of a new operating system. A release delay might be required for full testing and quality assurance of the final version of the operating system. If the software is not available, you can download the latest software using Apple Software Updates.
Apple Software Update is a quick and easy software download method available directly through the Mac OS operating system.
You do not need to download a driver from HP Software & Driver Downloads if you install using Apple Software Update. This download method includes the HP print driver. Depending on your printer, the download might also include HP Utility, scanning software, and the HP fax driver.
NOTE:If your printer supports scanning, the software that you use to scan might be different than the software you used before upgrading your operating system. Depending on your printer driver update, you can use Preview, Image Capture, or the Scan icon from the print queue to scan.
Additionally, HP recommends that you use this installation method in the following cases:
  • You no longer have the software CD that shipped with your printer
  • The updated full-feature HP software for the new version of Mac OS is not immediately available on the HP Software & Driver Downloads page
  • You updated Mac OS to a new version that released after your printer released
  • You are doing a first time install of a new version Mac OS on a new Mac
  • You already installed HP software on a Mac running an earlier version of Mac OS and have updated to a new version of Mac OS
Installing with the product CD is a quick and easy method. The CD includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the CD might also include HP Scan software and the HP fax driver. This software is current to the date of the product release.
Important: If you try installing the product on a computer running a newer version of the operating system that released AFTER your HP product released, the CD installation method might not work. Visit HP Software & Driver Downloads to install the latest product software for the newer operating system.

Step three: Connect to the wireless network

  1. On the printer control panel, press the Wireless button (), and then press the Wireless Menu button.
  2. Press the Wireless Setup Wizard button, and then select your SSID from the list of available networks.
  3. Enter your wireless security passphrase (WPA, WPA2, or WEP)..
  4. Press OK to connect to the network, and then press OK again to return to the home screen.

Step four: Install the printer software

NOTE:Older HP software might not be compatible with OS X 10.6 and OS X 10.7. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer software CD or from HP Software & Driver Downloads.
  1. Click the Apple menu (), and then click System Preferences. The System Preferences window opens.
  2. Click Print & Fax or Print & Scan.
  3. Click the plus sign (). The name of your printer displays.
  4. Select your HP printer, and then click Add.
  5. Click Install, and then click Agree on the software license agreement window to install the software and add the printer to the queue.
  6. After the installation process completes, verify that your printer displays in the queue.
    NOTE:If the printer was not added to the queue, click the plus sign (), select your HP printer, and then click Add.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
Follow these steps to install the software with the product CD.
  1. Insert the product CD into the CD drive of the computer. The HP Software window opens.
  2. Double-click the HP Installer icon. The HP Installer program opens.
  3. When prompted to choose a connection type, select Wireless Network and then click Continue.
  4. Follow the on-screen instructions to complete the installation.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
Select your connection type, and then follow the steps to install the printer in Mountain Lion or Mavericks.
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
Important: You must follow these steps in the order presented to install your HP printer on an Ethernet network.

Step one: Check requirements

Make sure you have the following items:
  • One of the following types of wired access points or routers: Ethernet router, switch, hub, or wireless router with Ethernet ports
  • A computer that connects to the wired access point or router
  • A Category 5 Ethernet cable to use for the HP product. (Do not use a standard telephone cable.)
    Figure 19: Cable comparison
    Ethernet cable and telephone cable
    1 - Ethernet cable
    2 - Telephone cable (do not use)
    Although an Ethernet cable looks similar to standard telephone cable, each has a different plug and a different number of wires. The plug on an Ethernet cable (also called an RJ-45 connector) is wide, thick, and always has eight wires. The plug on a telephone cable is narrower and has between two and six wires.

Step two: Connect the HP printer to the network

Follow these steps to connect the printer to the Ethernet network.
  1. Remove any plug or protective cover from the Ethernet port on the back of the product.
    Figure 20: Remove plug
  2. Connect the Ethernet cable to the Ethernet port on the product, and then connect the other end of the cable to an available port on the wired access point or router.
    Figure 21: Connect the Ethernet cable
  3. Connect the power cord to the product, and then plug it into an electrical outlet.
  4. Turn the product on.

Step three: Download and install the software from the HP website

Follow these steps to download and then install the printer software from the HP website.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
NOTE: The HP printer must be set up before you install the printer software. If you have not already set up the printer, click one of the following links for information on setting up your printer hardware based on your printer model:
NOTE:If you set up device filtering on your access point, and need to find the IP or MAC address of your HP printer, see the 'How do I print a network summary page?' section.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:
    • Your network is already set up: Before you can install the printer, you must set up your wireless network. Follow the instructions that came with your router or access point to set up the network.
    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The WEP key or WPA security passphrase are other names for the password.
      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.
  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.
  3. Place the printer close to the computer during the installation.
  4. Exit all applications running on your computer.
  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:
NOTE:You can gather additional network information by printing a network summary page. The page includes the printer's IP address and MAC address, as well as the printer's network status.
Follow these steps to print a network summary page.
  1. On the printer control panel, touch Setup ().
  2. Touch Reports, and then touch Network Summary. The network summary page prints.

Step two: Connect to the wireless network

  1. On the printer control panel, press the Wireless button (), and then press the Wireless Menu button.
  2. Press the Wireless Setup Wizard button, and then select your SSID from the list of available networks.
  3. Enter your wireless security passphrase (WPA, WPA2, or WEP).
  4. Press OK to connect to the network, and then press OK again to return to the home screen.

Step three: Download and install the software

NOTE:To install the product software for a wireless network connection, HP recommends that you download the software from the HP website. The printer CD is not supported in Mountain Lion, and Apple Software Update does not support steps for connecting to the wireless network.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
HP ePrint
Image: HP ePrint logo For additional information related to setting up and using ePrint, click one of the following links based on your printer model:

HP Consumer Forums
See what other customers are saying at the HP forums .
HP LaserJet Pro 200 color Printer M251nw

HP Support forums

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