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The Printer Buttons Do Not Function in Windows 8

  • PrintPrint

Issue

After installing the print driver included in the Windows 8 operating system (the in-OS driver), some of the buttons on the printer control panel do not function as they did before. Review the list of buttons that will or will not continue to work in Windows 8.

Control panel button functionality with the in-OS driver

Following are examples of buttons that function and do not function with the Windows 8 in-OS driver.
Buttons that function*
Power button ( )Menu button ( )
Resume button ( )Cancel button ( )
Print Photos button ( )
Buttons that do not function*
Photosmart Essentials button ( )Copy button ( )
Scan button ( )
*These lists are not comprehensive.