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HP Officejet 6500A Plus e-All-in-One Printer - E710n support

Installing the Printer Software in Windows 7 for a USB Cable Connection

  • PrintPrint

Introduction

This document explains how to install the print driver
A print driver is a software program that allows the computer to run the printer. HP offers a variety of print drivers and software on the CD you received with your printer and the HP website. The available choices vary by printer.
and software for your printer for a USB cable connection. There are several methods available to install the software and driver for your printer, including using the HP Printer Install Wizard, downloading the HP software and driver, and using the printer CD.
The following information can help you decide which installation method to use.
For a new printer:This program quickly finds and installs the best print driver for your printer.
For an older printer:Using the Printer Install Wizard software provides the best results for your older printer . This program automatically finds and installs the best print driver, meaning you do not need to search the HP website for the correct software.
About the software:The software is available for download from the HP website and is updated on a regular basis.
CD Download the software from the HP website
For a new printer:Depending on your printer, you might have the following CD installation options:

  • Go online (Internet connection needed)
    When you click Go Online at the start of the CD software installation, the CD checks online for the latest software for your printer.
  • Basic CD installation (no Internet connection needed)
    Use this option if you do not want to go online to download the software, or if your software version does not allow the online option.
If you do not have the CD, you can also download the most current software.
For an older printer:CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.

For example, Windows 7 released in 2009. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Windows 7.
Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.

Downloading is the recommended method if your computer operating system released after the HP printer released.
About the software:The software on the CD is current to the date of the printer release.The software you can download from the HP website is the most current software available for your printer. HP often updates software and drivers AFTER the printer and CD release to the market.
The HP Printer Install Wizard quickly and easily finds the best Windows 7 print driver for your printer. To save time, try using this automated tool instead of the other installation methods in this document. Click the following link to download and run the HP Printer Install Wizard.
NOTE:The HP Printer Install Wizard is not available for all printers.
Link to toolFile size
HP Printer Install Wizard > 1MB
Follow these steps to download and install the driver and software for your printer.
NOTE: Do NOT connect the USB cable now. Wait until the on-screen instructions prompt you to connect it. HP recommends using a USB cable that is less than 3 m (10 ft) long.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. Go to HP Drivers & Downloads . If prompted, type your printer model number, click Go , and then click Drivers .
  4. Make sure that your operating system is selected, and then click Next .
  5. Scroll down the page, and then click Driver .
  6. Click Download , and then follow the on-screen instructions to save the software to your computer.
  7. Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.
NOTE: Do NOT connect the USB cable now. Wait until the on-screen instructions prompt you to connect it. HP recommends using a USB cable that is less than 3 m (10 ft) long.
Follow these steps to install the driver and software with the printer CD.
  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).
  2. Turn the printer on.
  3. Insert the printer CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the installer does not start automatically, click the Windows icon ( ), click Computer , and then double-click the CD drive.
  4. Follow the on-screen instructions to install the driver and software with a USB connection.
    NOTE:During the installation, the Basic Device Software and Product Help might be required to enable full printer functionality. Some components of HP Update might be required for full printer functionality. HP also includes valuable software to help you get the most out of your printer.
HP Officejet 6500A Plus e-All-in-One Printer - E710n

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