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HP p2-1394 Desktop PC Troubleshooting

HP p2-1394 Desktop PC Product Specifications

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Product number

H3Z88AA

Release date

11-Oct-2012

Country/region sold in

United States

Motherboard

Figure 1: Motherboard top view
Image of motherboard
  • Manufacturer: Pegatron
  • Form factor: Mini-ITX form factor: 17 cm (6.7 inches) x 19 cm (7.5 inches)
  • Chipset: Intel H61
  • Memory sockets: 2 x DDR3
  • Processor socket: LGA 1155
  • For more details, see Cork2 motherboard specifications .

Processor

  • TDP: 35W
  • Operating speed: Up to 2.6 GHz
  • Number of cores: 2
  • Socket: LGA1155
  • Bus speed: DMI (Direct Media Interface) - 5GT/s
  • Socket type: LGA 1155
  • TDP: 35W (Only 35W CPUs are supported with this motherboard)
  • Motherboard supports the following processor upgrades:
    Processor
    Intel Core i3-32xxT (Ivy Bridge) Dual Core
    Intel Core i5-34xxT (Ivy Bridge) Dual Core
    Intel Pentium G21xxT (Ivy Bridge)
    Intel Core i3-21xx (Sandy Bridge) Dual Core
    Intel Core i3-21xxT (Sandy Bridge) Dual Core
    Intel Core i5-23xx (Sandy Bridge) Dual Core
    Intel Pentium G4xx (Sandy Bridge) Single Core
    Intel Pentium G5xxT(Sandy Bridge) Dual Core
    Intel Pentium G6xx (Sandy Bridge) Single Core
    Intel Pentium G6xxT (Sandy Bridge) Dual Core

Memory

  • Amount: 6 GB
  • Speed: PC3-12800 MB/sec (runs at PC3-10600 in this system)
  • Type: DDR3-1600
  • Dual channel memory architecture
  • Two 240-pin DDR3 UDIMM sockets
  • Supports DDR3 UDIMMs
    • PC3 8500 (1066 MHz)
    • PC3 10600 (1333 MHz)
    • PC3 12800 (1600 MHz with Ivy Bridge processors)
  • Non-ECC memory only, unbuffered
  • Supports up to 4 GB on 32-bit* systems
  • Supports up to 16 GB on 64-bit systems (with 8 GB UDIMMs)
NOTE:32-bit systems cannot address a full 4.0 GB of memory.

Video graphics

*Integrated video is not available if a graphics card is installed.
Integrated graphics provided by processor installed in the system
  • VGA connector on back I/O
  • DVI connector at back I/O

Sound/Audio

*Integrated audio is not available if a sound card is installed.
  • 6 channel audio
  • Realtek ALC662 CODEC

Networking

  • Technology: Atheros AR8152 Ethernet controller
  • Data transfer speeds: up to 10/100 Mb/s
  • Transmission standards: 10-Base-T Ethernet

Hard drive

  • Size: 1 TB
  • Interface: SATA
  • Rotational Speed: 7200 RPM

CD/DVD disc drive

Figure 2: Optical drive
Image of the optical drive
  • Interface: SATA
  • Data buffer memory: 2 MB minimum
  • Disc diameter: 120 mm
  • Write and read speeds for supported formats and disc types are shown in this table:
Formats/Disc typesWrite speedsRead speedsStorage capacity
DVD
DVD-ROM SLNAup to 16xup to 4.7 GB
DVD-ROM DLNAup to 8Xup to 8.5 GB
DVD+R SLup to 16xup to 12Xup to 4.7 GB
DVD+R DLup to 8xup to 8xup to 8.5 GB
DVD+RW SLup to 8xup to 8xup to 4.7 GB
DVD+RW DLnot supported
DVD-R SLup to 16xup to 12xup to 4.7 GB
DVD-R DLup to 8xup to 8xup to 8.5 GB
DVD-RW SLup to 6xup to 8xup to 4.7 GB
DVD-RW DLnot supported
DVD-RAMup to 5x up to 12x4.7 GB
CD
CDROMNAup to 40Xup to 700 MB
CDRup to 40Xup to 40Xup to 700 MB
CDRWup to 24Xup to 32Xup to 700 MB
CD-DANAup to 32Xup to 700 MB
Video CDNAup to 16Xup to 700 MB

Computer Case

  • Height: 35.5 cm (14 inches)
  • Width: 16.5 cm (6.5 inches)
  • Depth: 38.1 cm (15 inches)
  • Weight: 4.94 kg (10.89 lbs) - without packaging
Bay size Total Bays*
13.33 cm (5.25 inch) ODD1
8.89 cm (3.5 inch) HDD 1
* Bays may be occupied by existing hardware.

Power Supply

Total wattage: 90W
Input voltage:
  • 100-127V/3A (50-60Hz)
  • 200-240V/2A (50-60Hz)
Output voltage: 19V

I/O Ports

  • USB 2.0: 2
  • Microphone: 1
  • Headphone: 1
Figure 3: Back I/O panel
1 - DC power
2 - DVI-D port
3 - VGA port
4 - LAN
5 - USB 2.0: 4
6 - Audio: Line in
7 - Audio: Line out
8 - Audio: Microphone

Keyboard, mouse and input devices

NOTE:Keyboard layout and functionality may vary by country/region.
Figure 4: Top view of keyboard
Image of keyboard
  • Interface: USB
  • Cable length: 1.33 m (4 feet, 4 inches)
    • Dimensions:
    • Height: 27 mm (1.1 inch)
    • Width: 147.6 mm (5.8 inches)
    • Length: 456 mm (18 inches)
    Special buttons*:
    • Volume up
    • Volume down
    • Mute
      * Buttons are not configurable
  • Extended Key:
    • Sleep
Figure 5: Top view of mouse
Image of mouse
  • Interface: USB
  • Cable length: 1.8 m (6 feet)
  • Buttons: left, right, and clickable scroll wheel

Software

NOTE:HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software CategorySoftware TitleRecovery Manager: Program Reinstallation
Operating System
  • Microsoft Windows 8 (64-bit)
  • No
CD/DVD Burning
  • Cyberlink Power2Go
  • Yes
Entertainment, Music & Games
  • Cyberlink PowerDVD (for CD, DVD and Blu-ray playback)
  • HP Connected Music powered by Meridian
  • HP Games
  • Yes
  • No
  • No
Connected with HP
  • HP Connected Photo
  • HP Connected Remote
  • HP MyRoom
  • No
  • Yes
  • No
Security
  • Norton Internet Security 2013 (60-day security update subscription)
  • Norton Studio
  • No
  • No
Support
  • HP PC Hardware Diagnostics UEFI
  • HP Support Assistant
  • No
  • Yes
Recovery
  • HP Recovery Manager
  • No
Browser
  • Microsoft Internet Explorer 10
  • No
NOTE: This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.