Jump to content

Install the Printer Software in Windows RT or Windows 8 on a Tablet

  • PrintPrint

Introduction

You can easily install the print driver
A print driver is a software program that allows the computer to run the printer.
for your Windows RT
Microsoft's operating system released in 2012 designed to run on devices such as the Microsoft Surface tablet.
or Windows 8 tablet for a USB or a network connection. HP has included a basic print driver for your printer in the Windows RT operating system (called an in-Operating System or in-OS driver), and you can install Full Feature print driver software on a device using the Windows 8 operating system. HP also offers two free Windows Store apps for enhanced printing and scanning functionality.
NOTE:If you are not using the latest version of Windows 8, the information in this document might not match. You can get the latest version from the Microsoft Store.

Install the printer software in Windows RT or Windows 8 on a tablet

Use the following steps to determine your tablet's operating system, and then install the printer software.
Click the plus sign () for more information.
About the driver:Available in the Windows RT and Windows 8 operating systems, this driver provides basic printer functionality. It automatically installs the most current driver when the printer is connected to the tablet with a USB cable or is detected on the network.
What can I do with the in-OS driver?Perform basic printing tasks from apps such as Internet Explorer and Microsoft Office. Scan from Desktop apps such as Paint.
Will I lose any functionality with this driver?Some of the buttons on the printer do not function and some of the advanced printer features are not available when compared to a full feature driver you might have used with a Windows tablet.
About the driver:Available in the Windows 8 operating system, this driver provides full printer functionality. HP includes valuable software to help you get the most from your printer. If you have an All-in-One, this driver provides complete printer functionality for printing, scanning, copying, and faxing.
What can I do with a Full Feature driver?With the software included in a full feature driver, you can edit images, scan editable text, and troubleshoot printer problems with the HP interface.
Will I lose any functionality with this driver?You will not lose any functionality with this driver.
HP Printer Control app: Provides helpful tools to manage your printer, including checking estimated ink levels, product support links, and convenient shopping for supplies.
HP Scan and Capture app: Easily scan documents and photos with supported networked printers in a friendly user interface.

Click here for a list of printers that support the HP Scan and Capture app .
How do I get these apps? Visit the Windows Store, and search for HP to find and install the apps.

Step one: Determine your operating system

Follow these steps to determine which operating system is installed on your tablet.
  1. Move the mouse cursor to the lower-right or upper-right corner of the screen to open the Charms bar.
  2. Click Search ( ).
  3. Type System in the Search box, and then click System in the results.
  4. Locate the Windows edition in the window.
    • If your Windows edition is Windows RT , continue to the Windows RT section in this document.
    • If your Windows edition is Windows 8 or Windows 8 Pro , continue to the Windows 8 section in this document.

Step two: Install the software

Click the plus sign () next to your operating system for more information.
Here are some simple installation steps to get you printing right away. Select your connection type below. Choose the wired (Ethernet) or wireless connection option if you are installing a network-connected printer, or choose USB connection if you plan to connect the printer to the tablet with a USB cable.
Turn the printer on, and then make sure that it is connected to the network. Windows RT detects the printer on the network and then installs the in-OS driver.
What if the network installation did not begin automatically?
If the installation does not begin automatically, follow these steps to add the printer in Devices and Printers .
  1. Swipe from the right side of the touchscreen, or move the mouse cursor to the lower-right or upper-right corner of the screen to open the Charms bar.
  2. Click Search ( ).
  3. Type Devices and printers in the search box, and then click Devices and Printers in the results.
  4. Click Add a printer . The device searches for available printers.
  5. Select your printer, and then click Next .
  6. Wait while Windows RT detects the printer on the network and installs the in-OS driver.
  7. After the installation completes, the Add Printer window displays. Either accept the default printer name or rename it, and then click Next .
  8. Choose whether to share the printer over the network, and then click Next .
  9. Choose whether to set the printer as the default printer, and then click Finish .
  1. Turn the printer on.
  2. Connect the USB cable to the printer and to the device. Windows RT automatically installs the in-OS driver for the printer.
What if the USB installation did not begin automatically?
If the installation did not begin automatically, follow these steps to add the printer in Devices and Printers .
  1. Make sure that the printer is turned on and that it is connected to the device with the USB cable.
  2. Swipe from the right side of the touchscreen, or move the mouse cursor to the lower or upper-right corner of the screen to open the Charms bar.
  3. Click Search ( ).
  4. Type Devices and printers in the search box, and then click Devices and Printers in the results.
  5. Click Add a printer . The device searches for available printers.
  6. Select your printer, and then click Next .
  7. Wait while Windows RT detects the printer on the network and installs the in-OS driver.
  8. After the installation completes, the Add Printer window displays. Either accept the default printer name or rename it, and then click Next .
  9. Choose whether to set the printer as the default printer, and then click Finish .
Windows 8 supports both full feature and in-OS drivers. Select one of the following methods to install the driver on your tablet.
The HP Printer Install Wizard quickly and easily finds the best Windows 8 print driver for your printer. To save time, try using this automated tool instead of the other installation methods in this document. You can use this tool for wired, wireless, and USB connections.
What does the Printer Install Wizard do?
Following are some common installation problems that the HP Printer Install Wizard can help with:
  • You cannot find your driver for Windows 7 or Windows 8
  • You need help using your HP printer in the same way you used it with your old Windows operating system
  • You are not sure which driver you should select
NOTE:The HP Printer Install Wizard is not available for all printers. This wizard is available only for Windows 8 and Windows 7 operating systems.The HP Printer Install Wizard works with printers connected with a USB cable or with a wired (Ethernet) or wireless network connection. If you would like to connect your printer wirelessly, but it is not yet on a wireless network, you need to temporarily connect the printer with a USB cable to run the wizard.
Video of downloading and running the HP Printer Install Wizard
The following video demonstrates how to download and run the HP Printer Install Wizard.
NOTE:This video shows the Windows 8 operating system and the HP ENVY 100 (D410a) e-All-in-One printer. The steps for navigating your operating system might be slightly different, but the steps to download and run the HP Printer Install Wizard are the same.
Step one: Download the wizard
  1. Click or tap the following link to download the wizard:
    Link to wizardFile size
      HP Printer Install Wizard > 2MB
  2. Make sure that your tablet meets the system requirements, and then click or tap Download .
  3. Check to see if the Security Warning dialog box opens, and then click or tap the Plus sign ( ) next to the corresponding option:
      When the Security Warning dialog box opens, choose one of the following methods to download the wizard.
        1. In the Security Warning dialog box, click or tap Run .
        2. When the Download Complete dialog box opens, click or tap Run , and then click or tap Run again on the Security Warning dialog box.
        1. In the Security Warning dialog box, click or tap Save .
        2. When the Save As window opens, browse to your Desktop, and then click or tap Save .
        3. When the download is complete, browse to where you saved the file, and then double-click or double-tap the file to install the utility.
      1. Click or tap Run in the Notification bar to download the software.
      2. Click or tap Yes in the User Account Control window.
    When the wizard finishes installing, the wizard opens automatically.
    Figure 1: Example of the Printer Install Wizard window
    Image: Example of the Printer Install Wizard window
Step two: Run the HP Printer Install Wizard
  1. Press the Power button to turn on the printer, if it is not already on.
  2. Connect the USB cable to the HP printer and to the tablet, if it is not already connected to the tablet or the network.
  3. Make sure that your tablet has an Internet connection. The wizard must access the Internet to work correctly.
  4. Click or tap Next to begin the utility. The wizard displays a list of detected products.
  5. If the wizard detects more than one printer, select your HP printer from the list.
  6. The wizard automatically displays the best available driver for your HP printer.
    • If a full feature driver is available , the wizard detects it. Click or tap Next to download and install the software. For full functionality, HP recommends installing the full feature driver if it is available.
        This installation provides full product functionality. HP also includes valuable software to help you get the most out of your printer.
    • If an in-Operating System (in-OS) driver is available , the wizard explains that the driver is already installed. It also supplies a link to more information about using the in-OS driver with your printer.
        An in-OS driver is a basic driver that is already included in the operating system. You do not need to download or install any software from HP.
    • If a Windows Update driver is available , the wizard explains that the driver is already installed. It will also supply a link to more information about using a Windows Update driver.
        When you connect the USB cable to the printer, and then to the tablet, or Windows 8 detects that the printer is on the same network as the PC, Windows activates Windows Update. Windows Update searches online for the most recent printer driver on the Windows Update site. If the online driver is more recent than the driver stored in Windows, the tablet downloads and installs the updated driver. The Windows Update process takes place automatically.
Follow these steps to download the software, and then install it.
NOTE:If you are installing the software using a USB cable, and you previously connected the USB cable, right-click the bottom left corner of the screen, click Search , type printers in the Search box, click Devices and printers , and then delete any icons for your printer ( ) that might be listed.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. Go to HP Drivers & Downloads . If prompted, type your printer model number, click Go , and then click Drivers .
  4. Make sure that your operating system is selected, and then click Next .
  5. Scroll down the page, and then click Driver .
  6. Click Download , and then follow the on-screen instructions to save the software to your computer.
  7. Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.
  1. Turn the printer on, and then make sure that it is connected to the network.
  2. Wait while Windows 8 detects the printer on the network and installs the in-OS driver.
What if the network installation did not begin automatically?
If the installation did not begin automatically, follow these steps to add the printer in Devices and Printers .
  1. Swipe from the right side of the touchscreen, or move the mouse cursor to the lower or upper-right corner of the screen to open the Charms bar.
  2. Click Search ( ).
  3. Type Devices and printers in the Search box, and then click Devices and Printers in the results.
  4. Click Add a printer . The device searches for available printers.
  5. Select your printer, and then click Next .
  6. Wait while Windows 8 detects the printer on the network and installs the in-OS driver.
  7. After the installation completes, the Add Printer window displays. Either accept the default printer name or rename it, and then click Next .
  8. Choose whether to share the printer over the network, and then click Next .
  9. Choose whether to set the printer as the default printer, and then click Finish .
  1. Turn the printer on.
  2. Connect the USB cable to the printer and to the device. Windows 8 automatically installs the in-OS driver for the printer.
What if the USB installation did not begin automatically?
If the installation did not begin automatically, follow these steps to add the printer in Devices and Printers .
  1. Make sure that the printer is turned on and that it is connected to the device with the USB cable.
  2. Swipe from the right side of the touchscreen, or move the mouse cursor to the lower-right or upper-right corner of the screen to open the Charms bar.
  3. Click Search ( ).
  4. Type Devices and printers in the Search box, and then click Devices and Printers in the results.
  5. Click Add a printer . The device searches for available printers.
  6. Select your printer, and then click Next .
  7. Windows automatically detects your printer model and then installs the correct driver.
  8. After the installation completes, the Add Printer window displays. Either accept the default printer name or rename it, and then click Next .
  9. Choose whether to set the printer as the default printer, and then click Finish .

Step three: Install the HP apps for network-installed printers (optional)

NOTE:Your printer must connect to a wired (Ethernet) or wireless network to use the HP Printer Control app and the HP Scan and Capture app in Windows RT or Windows 8. These apps are not supported for all HP printers.
  1. From the Start screen, click Store .
  2. Swipe from the right side of the touchscreen, or move the mouse cursor to the lower or upper-right corner of the screen to open the Charms bar.
  3. Click Search ( ), type HP in the search text box, and then click Search . The HP Printer Control and HP Scan and Capture apps display in the results.
  4. Click one of the apps, and then click Install to install it. Repeat this step to install the other app.
See what other customers are saying at HP Consumer Forums .

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+