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HP Customer Support

HP Pavilion a620n Desktop PC Product Specifications

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Product number

PC028A

Introduction date

28-May-04

Country/region sold in

  • United States
  • Canada

Hardware

Base processor and speed

AMD Athlon(B) XP 3200+ 2.20 GHz:
  • Advanced 400 MHz front side bus
  • Socket A

Chipset

Via KM400A

Motherboard

Memory

ComponentAttributes
RAM (installed) 512 MB (1 x 512 MB) up to 64 MB shared video memory
Maximum allowed1 GB (2 x 512 MB)
Speed supportedPC2700 MB/sec
Type184 pin, DDR1-333 SDRAM
DIMM slotsTwo
Open slotsOne available

Hard drive

  • 160 GB Ultra DMA
  • 7200 rpm

CD-ROM drive

48x maximum speed

Multi-media drive

8x DVD+RW/CD-RW
TypeAttributes
DVD+R Write Once8X
DVD+RW Rewritable 4X
DVD ROM Read 12X
CD-R Write Once24X
CD-RW Rewritable10X
CD-ROM Read 40X
PowerDC5V, DC12V
Video Standards PAL, NTSC

Video graphics

Integrated with up to 64 MB allocated video memory

Sound/audio

Integrated AC97 audio, six channel configurable

Network

Integrated 10/100Base-T interface

Modem

PCI K56flex data/fax modem

9-in-1 card

  • USB interface
  • 9-in-1 digital media card reader supports the following cards:
    • Compact Flash I
    • Compact Flash II
    • SmartMedia
    • Memory Stick
    • Memory Stick Pro
    • MultiMediaCard
    • Secure Digital (SD)
    • Micro Drive
    • xD Picture Card (xD = extreme digital)

External I/O ports

I/O ports on the front panel
Port typeQuantity
USB (2.0)Three (One on 9-in-1 faceplate, two on motherboard)
9-in-1 media card readerOne card with four slots
IEEE 1394One
HeadphoneOne
Line-inOne
MicrophoneOne
I/O ports on the back panel
Port typeQuantity
USB (2.0)Four
IEEE 1394One
AudioOne each (line-in, line-out, microphone)
SerialOne
ParallelOne
LANOne
VGA (monitor)One
PS/2 (keyboard, mouse)Two

Expansion slots (total)

Slot typeQuantity
PCIThree (two available)
DIMMTwo (one available)
AGP 8xOne (available)

Drive bays (total)

Bay typeQuantity
5.25-inch, externalTwo (both occupied)
3.5-inch, externalTwo (one available)
3.5-inch, internalOne (occupied)

Keyboard and mouse

  • HP PS/2 Internet keyboard
  • HP PS/2 deluxe optical scroll mouse
  • Quebec keyboard kit for French Canada only
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Software

Key to software:
  • cd/dvd = media included in box
  • eng = English only, even in French Canada
  • fc = only available in French Canada
  • nfc = not available in French Canada
Software titles that shipped with PC
Software categorySoftware title
Operating system
  • Microsoft Windows XP Home
  • Microsoft Service Packs
CD/CD-RW/DVD
  • RecordNow 6.7
  • WinDVD SE 4.0 (with optional 5.1 upgrade)
Entertainment, Music, and Games
  • iTunes 4.2 (with Ouicktime) (nfc)
  • RealOne Player
  • Wild Tangent Game Channel (nfc)
  • Microsoft Plus Digital Media Edition (nfc)
  • HP Music icon
Imaging, Photography, Video, and Film
  • HP Image Zone Plus v3.5
  • WinDVD Creator 2
Education and Reference
  • MSN Encarta Plus (nfc)
  • Encarta Encyclopedia 2004 Standard Edition (cd/dvd) (fc)
Productivity and Finance
  • Microsoft Office 2003 Trial HTML page launcher (nfc)
  • Adobe Reader
  • Microsoft Works 7.0 with Office Student and Teacher Edition 2003 trial and Money 2004 combo CD (cd/dvd) (nfc)
  • Microsoft Works 7.0 with Office Student and Teacher Edition 2003 Trial CD (fc) (cd/dvd)
  • Quicken New User Edition 2004 (nfc)
HP Recovery
  • Microsoft System Restore
  • Software Repair Wizard
  • Recovery Software Suite - Application recovery is enabled for a select number of applications. Use this feature whenever possible to avoid a system recovery.
Service and Support
  • Backweb Client
  • Help & Support Center/HP Instant Support (nfc)
  • Help & Support center (fc)
  • Safety and Comfort Guide
  • Desktop Web-based registration
PC Security
  • InterMuteWeb Privacy & Protection (nfc)
  • Norton AntiVirus 2004 (60-day LiveUpdate subscription)
  • Norton Personal Firewall 2003
Utility, Maintenance, and Performance
  • PC-Doctor
  • HP Organize (nfc)
  • SkyDesk @Backup
  • IntelliMover Data Transfer demo (nfc)
  • PC Tuneup & Repair HTML page (nfc)
  • HP Total Care icon & HTML page
ISP Signup
  • Easy Internet Signup
  • AOL Broadband
  • AOL (nfc)
  • MSN 9.0 (nfc)
  • Yahoo (nfc)
  • DigiTerra (nfc)
  • Earthlink (nfc)
  • Earthlink Broadband (US )
  • Netscape Online
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Warranty

Standard warranty included with purchase
Warranty typeWarranty duration
Hardware Parts and LaborOne year from date of purchase
Technical Telephone AssistanceOne year from date of purchase

24 hour/7 days a week
Recovery CDsOne year (HP recommends using CD Creator to make CD recovery set)
Software Application Support30 days

24 hour/7 days a week
Software Media Replacement30 days (on media shipped in box from factory)
Self Repair Kits (express parts program)One year from date of purchase
Return to HP or to an Authorized Service ProviderOne year from date of purchase
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