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About the Compaq Recovery CD

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This document applies to all versions of Windows for the following Compaq Presario Desktop Series:
5000 5BW 5WV/5UV5100 5300
5400 5700 60006100 6200
7000 7EL 8000 EZ
This document explains how to use the Compaq Recovery CD for restoring your computer software to its original state.
NOTE:To find out if recovery discs are still available to order from HP, please refer the HP support document, HP and Compaq Desktop PCs - Obtaining a Recovery CD or DVD set .

Compaq Recovery CD options

The Compaq Recovery CD enables you to restore your system files from a separate space on the hard drive. The four options on the Recovery CD are listed below.
Restore optionDescription
Emergency DisketteCreating this diskette is important. This diskette can save unique PC setup information in case of an emergency. Store the diskette in a safe place.
User BackupStores all information and files on the hard drive in a separate protected space on the hard drive.
User RestoreRestores the hard drive to the state it was at a particular time.
Factory RestoreRestores the computer to its original factory-installed software state.

Using Factory Restore

Factory Restore returns the computer to its original factory-installed software configuration. This option reformats the hard drive and removes all data from the computer.
CAUTION:Factory Restore deletes all of the information and data stored on the hard drive. All added personal files, software, and other data will be lost. Before completing Factory Restore, copy your data to diskettes or save your data to an external device to prevent permanent loss of your data.
To complete a Factory Restore on your computer, perform the following steps:
  1. Insert the Compaq Recovery CD into the CD-ROM, CD-RW, or DVD-ROM drive.
  2. Turn off the computer.
  3. Turn on the PC by pressing the Power button on the front of the PC. The system restarts and the Compaq Recovery CD Menu displays.
    NOTE: If a message appears asking for you to insert the emergency disk, insert the disk into the floppy drive. If you did not create an emergency disk, you must download and create emergency disk from HP.com, sp9477 .
    NOTE:If menu option number 4 is No Factory Image found, use the QuickRestore CDs to perform the factory restore.
    CAUTION:If you have not copied or backed up your personal files, software, or other data onto diskettes to be recopied onto your hard drive, they will be lost after you press Enter.
  4. A Window appears warning that all data will be erased. Press Enter if you wish to continue. The Factory Restore process lasts several minutes.
  5. The CD tray opens automatically, and you are prompted to remove the Compaq Recovery CD. Remove the CD from the CD-ROM, CD-RW, or DVD-ROM drive.
  6. Press Enter to continue.
  7. Once the Factory Restore is complete, you will need to set up Windows and reinstall software.

Exiting the Compaq Recovery CD

If you choose not to use recovery, restart the PC. Perform the following steps to exit the Recovery CD.
  1. From the Compaq Recovery CD Menu, select 5 (Exit) by pressing the number 5 key on your keyboard.
  2. The CD tray opens automatically, and you are prompted to remove the Compaq Recovery CD. Remove the CD from the CD-ROM, CD-RW, or DVD-ROM drive.
  3. Press Enter to restart your computer.

Related support links

HP Support forums

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