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Support details

Product number
DQ109A
Introduction date
10-Oct-03
Country/region sold in
  • United States
  • Canada
Bundle information
The HP Pavilion a375c desktop PC (part number DQ109A) is a component of the HP Pavilion a375c-b desktop PC bundle (part number DQ110A). The bundle includes the following:
Hardware
Base processor and speed
Pentium 4 / 3.00 GHz
  • 800 MHz front side bus
  • mPGA478
  • HyperThreading Technology
Chipset
865PE
Motherboard manufacturer
Memory
ComponentAttributes
RAM (installed) 512 MB (2 x 256)
Maximum allowed2 GB (4 x 512 MB) requires the removal of the installed 256MB DIMMs
Speed supportedPC2700 MB/sec
Type184 pin, DDR SDRAM
DIMM slotsFour
Open slotsTwo
Cache
TypeAttributes
Primary cache (L1)8 KB data + 12,000uOps Trace
Secondary (L2)512 KB
Hard drive
  • 160 GB Ultra DMA
  • 7200 rpm
DVD-ROM drive
16x maximum speed
Multi-media drive
4x DVD+RW/CD-RW
TypeAttributes
DVD+R Write Once4X
DVD+RW Rewritable 2.4X
DVD ROM Read 8X
CDR Write Once16X
CD-RW Rewritable10X
CD-ROM Read 32X
Power DC5V, DC12V
Video Standards PAL, NTSC
InterfaceIDE
Data Buffer Memory2 MB
Diskette drive
1.44 MB (3.5-inch)
Video graphics
NVIDIA GeForce FX 5200
  • 8x AGP card
  • Up to 128 MB DDR video memory
  • TV-Out
  • DVI support
Sound/audio
  • Integrated AC'97
  • 6-channel configurable audio
Network
Integrated 10/100Base-T Fast Ethernet interface
Fax/Modem
High-speed V.92 ready data/fax
MPEG
MPEG2 for full-motion digital video
7-in-1 card
7-in-1 digital media card reader supports the following cards:
  • Compact Flash I/II
  • SmartMedia
  • Memory Stick
  • Memory Stick Pro
  • MultiMediaCard
  • Secure Digital (SD)
  • IBM Micro Drive
Other card features include the following:
  • Front panel of PC
  • Microphone/Headphone/Line-in connectors
External ports
Port typeQuantity/Location
USB (2.0)Six (two front and four back)
IEEE 1394Two (one front and one back)
7-in-1 media card readerFour slots (front)
HeadphoneOne (front)
MicrophoneOne (front)
Line-inOne (front)
ParallelOne (back)
SerialOne (back)
PS/2 KeyboardOne (back)
PS/2 MouseOne (back)
VGAOne (back)
Line-outOne (back)
Expansion slots (total)
Slot typeQuantity
PCIThree (two available)
DIMMFour (two available)
AGP 8xOne (occupied)
Drive bays (total)
Bay typeQuantity
5.25-inch, externalTwo (both occupied)
3.5-inch, externalTwo (both occupied)
3.5-inch, internalTwo (both occupied)
Keyboard and mouse
  • HP wireless multimedia keyboard
  • Wireless optical mouse
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Software
Operating system
Microsoft Windows XP Home Edition
Software build ID/BIOS
SWB-ID# 34NAHEBLU2 NA-HOME
CD-RW/DVD software
  • RecordNow 6 by Vertias
  • WinDVD SE 4.0 by Intervideo
  • WinDVD upgrade to 5.1 (optional)
Entertainment, music, and games
  • MusicMatch Jukebox 7.5 by MusicMatch (not available on French Canadian models)
  • MusicMatch Jukebox 7.1 by MusicMatch (French Canadian models only)
  • Wild Tangent GameChannel (not available on French Canadian models)
  • eMusic downloads by Rioport (not available on French Canadian models)
  • Microsoft Plus Digital Media Edition (not available on French Canadian models)
Imaging, photography, video, and film
  • HP Image Zone
  • HP Organize (not available on French Canadian models)
  • ShowBiz 2
Education and reference
  • Encarta Encyclopedia Britannica 2003 Standard (CD/DVD) (French Canada only)
  • Encarta Encyclopedia Deluxe Online (not available on French Canadian models)
Productivity and finance
  • Adobe Acrobat Reader
  • Corel WordPerfect Office 11 try before you buy (not available on French Canadian models)
  • Microsoft Money 2003 (CD/DVD) (not available on French Canadian models)
  • Microsoft Works 7.0 (CD/DVD)
  • Quicken New User Edition 2003 by Intuit (not available on French Canadian models)
  • myHPclub (not available on French Canadian models)
HP Recovery and HP Ware
  • Microsoft System Restore
  • Recovery Software Suite
    • System Recovery
    • Application Recovery
    • PC Recovery Tools CD
    • Recovery CD Creator
Service and support
  • Backweb Client
  • Help & Support Center (French Canadian models only)
  • Help & Support Center/HP Instant Support (not available on French Canadian models)
  • PC-Doctor
  • Safety and Comfort Guide
  • I.E. favorites
Security
  • Norton AntiVirus 2003
  • Norton Personal Firewall 2003
Utility and maintenance
  • Intellimover Data Transfer (demo)
  • 7-in-1 Media Card Reader Utility
  • Skydesk Online Backup (not available on French Canadian models)
  • Spam Subtract Lite Version (not available on French Canadian models)
ISP signup
Use HP's Easy Internet Signup utility to join any of the following dial-up and broadband ISPs (Internet Service Provider).
  • AOL dial-up (3 months trial service included)
  • Earthlink dial-up (3 months trial service included-U.S. only)
  • Earthlink - DSL, Cable, & Satellite (U.S. only)
  • SBC Yahoo! DSL (U.S. only)
  • CompuServe (not available on French Canadian models)
  • DigiTerra (not available on French Canadian models)
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Warranty
Warranty typeWarranty duration
Parts and laborOne year
Hardware troubleshootingOne year/24 hour/7 days a week
Software phone supportOne year/24 hour/7 days a week
Software replacement30 days
Self repair (kits)One year
Return to HP or Authorized Service ProviderOne year
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