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HP EX495 MediaSmart Server support

Health Indicator Codes

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This document applies to HP MediaSmart Server EX490.

Health Indicator Codes

The Tables below are a breakdown of the Health indicator displays. To see this code, using a paper clip, press and release the recessed Status/Recovery button on the front of the server.
Health indicator codes when the indicator starts as solid red
Code DescriptionAction
Solid red—no code Operating system or application error. See Windows Home Server Console for error condition.
1 aqua white, 2 red System drive failed to boot. If the light-bar for the system drive (the lowest light-bar) is also red, you need to replace the system hard drive.
1 aqua white, 3 red Operating system USB boot failed. Check that lowest USB port on back of server has boot source.
1 aqua white, 4 red Recovery mode failed.Contact HP Support at http://www.hp.com/support .
1 aqua white, 5 red Multiple boot failure. Contact HP Support at http://www.hp.com/support .
1 aqua white, 6 red Service code. Do not hold state button longer that 3 seconds. Shut down and repeat.
Codes when the indicator starts as blinking red
Code DescriptionAction
2 aqua white, 1 red BIOS corrupted. Repeat power-on to validate. If repeats contact HP Support at http://www.hp.com/support .
2 aqua white, 2 red Memory failure. Contact HP Support at http://www.hp.com/support .
2 aqua white, 3 red BIOS recovery source not present. Contact HP Support at http://www.hp.com/support .
HP EX495 MediaSmart Server

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