PrintIntroduction
There are times when a partial reset may be required to restore the all-in-one to proper operation. A partial reset does the following:
- Reset the user settings to the factory defaults.
- Reset the language and country/region settings on some models.
NOTE:The HP Officejet 500 or 600 series must be connected to a computer running the all-in-one software to perform a partial reset. Do not perform this process if the unit cannot be connected to a computer.
Performing a partial reset
Follow the steps below to perform a partial reset of the all-in-one:
- Unplug the power cord from the all-in-one.
- In the table below, locate the button combination for your model.NOTE:If your all-in-one model is not listed in the table, your model does not have a partial reset option.
- Press and hold the button combination for your all-in-one.
- While still holding the buttons down, plug the power cord back in. Release the buttons after the all-in-one starts up.
| Product family/model | Button press |
|---|---|
| HP Officejet D series HP Officejet G series (except G55 models) HP Officejet K series HP Officejet V series HP Officejet 4100 series HP Officejet 4200 series HP Officejet 5100 series HP Officejet 5500 series HP Officejet 5600 series HP Officejet 6100 series HP Officejet 6200 series HP Officejet 7100 series HP Officejet 7200 series HP Officejet 7300 series HP Officejet 7400 series HP PSC 900 series HP PSC 2200 series HP PSC 2400 series HP PSC 2500 series HP Fax 1240 HP Photosmart 2500 series HP Photosmart 2600 series HP Photosmart 2700 series | Press and hold #
and 3
while plugging in the power cord. Note: For models that are not fax capable, press Plus (+ ) instead of # . |
| HP PSC 1100 series | Disconnect and then reconnect the power cord. When the lights begin to flash, press and hold On and Paper Size . When only the On light is flashing, release both buttons. When the On light is steady, the reset is complete. |
| HP PSC 1200 series HP PSC 1300 series | Disconnect and then reconnect the power cord. When the lights begin to flash, press and hold On/Resume and Paper Size . When only the On/Resume light is flashing, release both buttons. When the On/Resume light is steady, the reset is complete. |
| HP Color Copier 180, 190, 280, and 290 HP Officejet G55 and G55xi | Press and hold Minus (- ) and 3 while plugging in the power cord. |
| HP Digital Copier 310 HP PSC 700 series HP PSC 2110 series HP PSC 2170 series | Press and hold Cancel and the Left Arrow while plugging in the power cord. |
| HP Officejet T series | Press and hold * and 8 while plugging in the power cord. |
| HP Officejet 500 series HP Officejet 600 series HP Officejet 700 series | Press and hold 2 and 3 while plugging in the power cord. |
| HP Officejet (model C2890A) HP Officejet LX HP Officejet 300 series | Press and hold * and 4 while plugging in the power cord. |
| HP Digital Copier Printer 610 | Press and hold Plus (+ ) and 3 while plugging in the power cord. |
