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How Do I Find My Model Number?

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Issue
How do I find the model number of my HP Scanjet scanner?
Solution
Use one of the methods described below to identify your HP Scanjet scanner.
Method one: Locate the number on the top of the scanner in the center
Find the model number on the top of the HP Scanjet scanner. If this method does not work, try one of the other methods.
Figure 1: Lid of the scanner
Method two: Locate number on the bottom of the scanner
Find the series number on the bottom of the HP Scanjet scanner. If this method does not work, try one of the other methods.
Figure 2: Label under the scanner
NOTE: The HP Scanjet scanners are grouped as a series. A series of scanner have the same main scanning unit and scanning software. The different models within a series refers to accessories and bonus software.
Method three: Locate number on the bottom of the scanner and then locate the number in the table below
Find the product number on the back or bottom of the scanner and then find the correlating HP Scanjet model number from the table shown below.
The product number may be written on a label or molded into the plastic. Some scanners use the same scanning base; therefore, different scanner models may have the same product number.
Figure 3: Label on the bottom of the scanner
Model numberProduct number
HP Scanjet 3800 Photo Scanner L1945A
HP Scanjet 4370 Photo Scanner L1970A
HP Scanjet 4850 L1950A
HP Scanjet 4890 L1952A
HP Scanjet 4070 L1920A
HP Scanjet 5530 Base Unit Q3871A
HP Scanjet 2300c Q2950A
HP Scanjet 2400 Digital Q3840A
HP Scanjet 3400c C7720A
HP Scanjet 3400cse C7722A
HP Scanjet 3400cxi C7723A
HP Scanjet 3500c Q2800A
HP Scanjet 3570c Base Unit Q2700A
HP Scanjet 3570cxi Q2703A
HP Scanjet 3670c Q3851A
HP Scanjet 3670v Q3853A
HP Scanjet 3770 L1915A
HP Scanjet 3970 Mass Merchant Q3192A
HP Scanjet 3970 Q3190A
HP Scanjet 4500c C9917A
HP Scanjet 4500cxi C9913A
HP Scanjet 4570c C9927A
HP Scanjet 4570cxi C9923A
HP Scanjet 4600 Retail Q3112A
HP Scanjet 4600p L1925A
HP Scanjet 4600v Q3113A
HP Scanjet 4670 Q3122A
HP Scanjet 4670v L1930A
HP Scanjet 4670v Q3123A
HP Scanjet 4670vp L1935A
HP Scanjet 5500c C9929A
HP Scanjet 5500cxi C9928A
HP Scanjet 5550c C9919A
HP Scanjet 5550cxi C9918A
HP Scanjet 5590 L1910A
HP Scanjet 5590p L1912A
HP Scanjet N6010 Sheetfeed Document Scanner L1983A
HP Scanjet 7650 L1940A
HP Scanjet 7650n L1942A
HP Scanjet 8200c Digital Flatbed C9931A
HP Scanjet 8200gp C9934A
HP Scanjet 8250 Digital Flatbed C9932A
HP Scanjet 8290 Digital Flatbed C9933A
HP Scanjet G3010 Photo Scanner L1985A
HP Scanjet G4010 Photo Scanner L1956A
HP Scanjet G4050 Photo Scanner L1957A
HP Scanjet 4600 Q3110A
HP Scanjet 4670 Q3120A
HP Scanjet 5530 Q3870A
HP Scanjet 7650 L1941A
HP Scanjet 4570cv C9924A
HP Scanjet 5500c C9928V
HP Scanjet 5500c C9929V
HP Scanjet 4570c C9927V


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