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» Introduction

» List of Cameras and Latest Firmware Information

» Link to HP Software page

Introduction

This document gathers the information about the latest firmware updates available for the HP Photosmart digital cameras.

List of Cameras and Latest Firmware Information

Camera model	Product number	Automatic firmware	Manual firmware	Fixes	How to check firmware version
HP Photosmart 120	Q2154A	NO	NO		While pressing the OK button, turn the camera on.
HP Photosmart 318	C8900A	NO	NO		While holding down the Quality button and the Shutter button, turn the camera on.
HP Photosmart 320	Q2180A	NO	V0.660	Rotation of an image when placing the SD card into printer for printing. Issue with corrupt thumbnails on the new MLC SD cards.	While holding down the Quality button and the Shutter button, turn the camera on.
HP Photosmart C433	Q3735A	NO	NO		Press the Flash button and the Print/Share button, turn the camera on.
HP Photosmart C435	Q3731A	NO	1.4	Will allow future firmware updates to load from the camera internal memory, no longer requiring a memory card. Camera recognized as an unknown device when the memory card is filled with many images. Corrupt thumbnails on the HP Photosmart 7960 Printer.	Press the Flash button and the Print/Share button, turn the camera on.
HP Photosmart 612	C8908A	NO	NO		While holding down the Quality button and the Shutter button, turn the camera on.
HP Photosmart C618	C6324A	NO	NO		While holding down the Quality button and the Shutter button, turn the camera on.
HP Photosmart 620	Q2170A	NO	V0.630	Rotation of an image when placing the SD card into printer for printing. Issue with corrupt thumbnails on the new MLC SD cards.	While holding down the Flash button and the Shutter button, turn the camera on.
HP Photosmart C635	Q2224A	NO	1.58.38	Resolves a direct printing issue. Resolves an issue where the camera stops responding after pressing the Share button, when connecting to the PC or when formatting the camera internal memory.	While holding down the Flash button, turn the camera on.
HP Photosmart 715	C8913A	NO	NO		While pressing the Left Arrow button and the Quality button, turn the camera on.
HP Photosmart 720	Q2164A	NO	18.4.37	Resolves a DPOF (Digital Print Order Form) issue.	While holding down the Quality button and the Shutter button, turn the camera on.
HP Photosmart 735	Q2210A	NO	1.12	Resolves a lens positioning problem which causes error 106.	While holding down the Flash button, turn the camera on.
HP Photosmart 812	Q2146A	NO	1.00.13	Battery level while on the dock. Low light color corrections.	While holding down the Flash button and the Share button, turn the camera on.
HP Photosmart 850	Q2190A	NO	1.01.06	Battery level fluctuations. Issue when playing a slideshow with a locked SD memory card. Layout of camera dock unload screen in German. Issue where some HP printers with SD card slots were not recognizing the Digital Print Order Format (DPOF) file. Missing icons in the Live View screen when taking consecutive pictures. Issue where camera reports a false Card is Unreadable error message at start up. Focal length image tag in EXIF header, corrected at 8x zoom. Issue with not being able to recognize many of the MultiMedia Cards (MMC) memory cards.	While holding down the Flash button, turn the camera on.
HP Photosmart 935	Q2214A	NO	1.02.02	Improves MMC memory card recognition Resolves several audio recording issues. Image distortion when playing an audio clip during a slideshow from the camera dock. Issue where print icons were not being displayed correctly in the Share menu. Error when disconnecting the USB cable from the camera after canceling a print job.	While holding down the Flash button, turn the camera on.
HP Photosmart 945	Q2203A	NO	NO		While holding down the Flash button, turn the camera on.
HP Photosmart E217	L2045A	NO	NO		While pressing the Left Arrow button and the Flash button, turn the camera on.
HP Photosmart E317	L2051A	NO	1.16	Prevents camera from having firmware corruption and thus not powering up.	While pressing the Left Arrow button and the Flash button, turn the camera on.
HP Photosmart E 327	L2433A	NO	1.12	Prevents camera from having firmware corruption and thus not powering up.	While pressing the Left Arrow button and the Flash button, turn the camera on.
HP Photosmart E427	L2437A	NO	NO		Firmware version 1.19 originally shipped with the camera. While pressing the Delete button, turn the camera on.
HP Photosmart M22	L1891A	2.02.08	2.02.08	Improves battery performance. Corrects discharging issue with rechargeable batteries.	While holding down the Flash button, turn the camera on.
HP Photosmart M23	L1894A	2.02.08	2.02.08	Improves battery performance. Corrects discharging issue with rechargeable batteries.	While holding down the Flash button, turn the camera on.
HP Photosmart M305	L1846A	NO	1.07	Translation issue in the Dutch readme file. Battery detection and charging issues. Infrequent issue where the camera stops responding. Corrects intermittent focus control issue seen in Fast Shot mode. Rarely seen image distortion in Playback .	While holding down the Flash button, turn the camera on.
HP Photosmart M307	L1854A	NO	1.11	Translation issue in the Dutch readme file. Battery detection and charging issues. Infrequent issue where the camera stops responding. Corrects intermittent focus control issue seen in Fast Shot mode. Rarely seen image distortion in Playback .	While holding down the Flash button, turn the camera on.
HP Photosmart M407	L1839A	NO	1.03	Battery detection and charging issues. Corrects intermittent focus control issue seen in Fast Shot mode.	While holding down the Flash button, turn the camera on.
HP Photosmart M415	L2021A	NO	NO		While holding down the Flash button, turn the camera on.
HP Photosmart M417	L2011A	NO	1.900_KR	Issues when printing to the Photosmart 420 printer while viewing a slideshow.	While holding down the Flash button, turn the camera on.
HP Photosmart M425	L2096A	NO	1.44/2.23	The focus in digital zoom when in Sunset mode. Fixes some error messages overlapping which makes them unreadable when transferring and docked on HP Photosmart 430 printer. Improves battery life. Allows large file (more than 256 MB) transfer using PTP transfer huge file when docked on HP Photosmart 430 printer. Fixes the lens not retracting issue when docked on both the HP Photosmart 6221 Camera dock and the HP Photosmart 6222 Wireless Camera dock together.	While holding down the Flash button, turn the camera on.
HP Photosmart M517	L1901A	NO	1.900_NR	Issues when printing to the Photosmart 420 printer while viewing a slideshow.	While holding down the Flash button, turn the camera on.
HP Photosmart M525	L2103A	NO	1.44/2.23	Fixes the focus in digital zoom when in Sunset mode. Fixes some error messages overlapping which makes them unreadable when transferring and docked on HP Photosmart 430 printer. Improves battery life. Allows large file (more than 256 MB) transfer using PTP transfer huge file when docked on HP Photosmart 430 printer. Fixes the lens not retracting issue when docked on both the HP Photosmart 6221 Camera dock and the HP Photosmart 6222 Wireless Camera dock together. Fixes error message of "Cannot display image" when previewing a recorded video on some cameras.	While holding down the Flash button, turn the camera on.
HP Photosmart M527	L2412A	NO	1.44	Fixes the focus in digital zoom when in Sunset mode. Fixes some error messages overlapping which makes them unreadable when transferring and docked on HP Photosmart 430 printer. Improves battery life. Allows large file (more than 256 MB) transfer using PTP transfer huge file when docked on HP Photosmart 430 printer. Fixes the lens not retracting issue when docked on both the HP Photosmart 6221 Camera dock and the HP Photosmart 6222 Wireless Camera dock together.	While holding down the Flash button, turn the camera on.
HP Photosmart M627	L2420A	NO	1.1006	Fix issue caused by abnormal shutdown while writing data to internal NAND. The camera will now wait for image rotation is completed before power-off. Fix problem on video paused when playing on TV auto slideshow. Some strings correction. Added new workaround steps in formatting memory card error screen and cannot connect to PC error screen.	While holding down the Flash button, turn the camera on.
HP Photosmart M737	L2483A	0.105	NO	Disables Retail Demo mode whenever an SD card is in the camera to avoid accidental image deletion.Minor Image Quality improvements.	Turn the M737 camera on and press the Menu/OK button to access the menu. Use the Up / Down arrow buttons to select the Help menu then press Ok . Use the Up / Down arrow buttons to select About then press Ok . The current version of firmware will be displayed in the About information. If the current version of firmware is less than 0.1.05, then you may want to apply this firmware update.
HP Photosmart R507	L1824A	2.01.11	2.01.11	Improves TV display quality in Slideshow mode.	While holding down the Flash button, turn the camera on.
HP Photosmart R607	L1836A	2.01.11	2.01.11	Improves TV display quality in Slideshow mode.	While holding down the Flash button, turn the camera on.
HP Photosmart R607BMW	L1830A	2.01.11	2.01.11	Improves TV display quality in Slideshow mode.	While holding down the Flash button, turn the camera on.
HP Photosmart R707	Q2232A	2.00.24	2.00.24	Card corruption issue when saved imaged can not be viewed, transferred or copied to PC. Issue with camera displaying Bad data access address error message when transferring image to a PC or Mac. Improves TV display quality in Slideshow mode. Corrects a bug that can cause a non-rechargeable battery, Duracell CP-1 , to receive a small charge.	While holding down the Flash button, turn the camera on.
HP Photosmart R717	L2038A	2.03.06	2.03.06	Lens zooming issue. Battery discharge issue.	While holding down the Flash button, turn the camera on.
HP Photosmart R725	L2063A	3.02.15	3.02.15	Updated messaging for unsupported SD cards greater than 2GB. Improved Red Eye messaging and processing. Improvements to image quality and focus under various settings and lighting conditions. Improvements to focus display on live view. Improvements to battery charging when charging a rechargeable battery that has very low voltage. Improvements to battery charging in the HP Photosmart 6221 Premium Camera Dock. Improvements to the image quality when displaying images or slideshows on most TV's (NTSC and PAL format). Improvements to camera operation when camera is docked on an HP Photosmart A430 printer.	While holding down the Flash button, turn the camera on.
HP Photosmart R727	L2070A	3.02.15	3.02.15	Updated messaging for unsupported SD cards greater than 2GB. Improved Red Eye messaging and processing. Improvements to image quality and focus under various settings and lighting conditions. Improvements to focus display on live view. Improvements to battery charging when charging a rechargeable battery that has very low voltage. Improvements to battery charging in the HP Photosmart 6221 Premium Camera Dock. Improvements to the image quality when displaying images or slideshows on most TV's (NTSC and PAL format). Improvements to camera operation when camera is docked on an HP Photosmart A430 printer.	While holding down the Flash button, turn the camera on.
HP Photosmart R742	L2508A	1.15	NO	Disables Retail Demo mode whenever an SD card is in the camera to avoid accidental image deletion.	Turn the R742 camera on and press the Menu/OK button to access the menu. Use the Up / Down arrow buttons to select the Help menu then press Ok . Use the Up / Down arrow buttons to select About then press Ok . The current version of firmware will be displayed in the About information. If the current version of firmware is less than V1.15, then you may want to apply this firmware update.
HP Photosmart R817	L2031A	3.00.10	3.00.10	Issues with setting invalid ISO values when using Theater mode within My Mode .	While holding down the Flash button, turn the camera on.
HP Photosmart R818	L2035A	3.00.10	3.00.10	Issues with setting invalid ISO values when using Theater mode within My Mode .	While holding down the Flash button, turn the camera on.
HP Photosmart R827	L2079A	NO	NO		While holding down the Flash button, turn the camera on.
HP Photosmart R837	L2467A	1.500	NO	Disables Retail Demo mode whenever an SD card is in the camera to avoid accidental image deletion.	Turn the R837 camera on and press the Menu/OK button to access the menu. Use the Up / Down arrow buttons to select the Help menu then press Ok . Use the Up / Down arrow buttons to select About then press Ok . The current version of firmware will be displayed in the About information. If the current version of firmware is less than 1.500, then you may want to apply this firmware update.
HP Photosmart R847	L2485A	0.2.08	NO	Disables Retail Demo mode whenever an SD card is in the camera to avoid accidental image deletion.	Turn the R847 camera on and press the Menu/OK button to access the menu. Use the Up / Down arrow buttons to select the Help menu then press Ok . Use the Up / Down arrow buttons to select About then press Ok . The current version of firmware will be displayed in the About information. If the current version of firmware is less than 0.2.08, then you may want to apply this firmware update.
HP Photosmart R927	L2056A	3.01.12	3.01.12	Updated messaging for unsupported SD cards greater than 2GB. Improved Red Eye messaging and processing. Improvements to image quality and focus under various settings and lighting conditions. Improvements to focus display on live view. Improvements to battery charging when charging a rechargeable battery that has very low voltage. Improvements to battery charging in the HP Photosmart 6221 Premium Camera Dock. Improvements to the image quality when displaying images or slideshows on most TV's (NTSC and PAL format). Improvements to camera operation when camera is docked on an HP Photosmart A430 printer.	While holding down the Flash button, turn the camera on.
HP Photosmart R937	L2473A	0.2.08	NO	Disables Retail Demo mode whenever an SD card is in the camera to avoid accidental image deletion.	Turn the R937 camera on and press the Menu/OK button to access the menu. Use the Up / Down arrow buttons to select the Help menu then press Ok . Use the Up / Down arrow buttons to select About then press Ok . The current version of firmware will be displayed in the About information. If the current version of firmware is less than 0.2.08, then you may want to apply this firmware update.
HP Photosmart R967	L2428A	3.04.06	3.04.06	Improvements to battery charging when charging a rechargeable battery that has very low voltage.	While holding down the Flash button, turn the camera on.