Jump to content
United States - English

Locating the Serial Number

Give us feedback

This document:
  • » Was helpful
  • » Was not helpful
  • » Does not apply

Support details

Introduction
The serial number is a ten-digit alpha-numeric number that is unique to each all-in-one. This document describes how to identify the serial number.
There are two methods of viewing the serial number: from the universal product code (UPC) sticker, or the all-in-one self-test report.
Printing a self-test report
Products with a front panel display window
  1. Press Menu or Setup .
  2. Press the Right Arrow until Print Report displays and then press Enter .
  3. Press the Right Arrow until Self-Test Report displays and then press Enter .
    If your product does not have a Right Arrow, press Menu repeatedly until Self-Test Report displays and then press Enter , Select/Resume , or OK .
Products without a front panel display window
  1. Press and hold Cancel .
  2. Press Color Start .
  3. Release both buttons.
Locating the serial number on the UPC sticker
The UPC sticker is located either on the back or the bottom of the all-in-one product.
Figure 1: Serial number on the back
Figure 2: Serial number on the bottom