Introduction
There are a number of errors that may occur when the computer enters or returns from sleep, suspend, or hibernate modes. Any of the following error messages may appear:
"Hposol08 has caused an error in Kernal32.dll"
Hpohmr08 error messages
Errors in other tasks that begin with Hpo or Hpz that appear when entering or leaving Sleep, Suspend, or Hibernate modes
These errors occur because these modes do not close or open the HP software correctly. For best results, do not use these power saving modes when connecting an all-in-one.
Leaving all-in-one software windows open may result in an error when the computer enters or returns from one of these power saving modes. Always close any open all-in-one software windows if the computer is going to enter Standby, Hibernate, or sleep modes.
Disabling Sleep, Suspend, or Hibernate mode
Follow the directions below to disable Sleep, Suspend, or Hibernate modes in Windows.
Windows 98 and Me
Close or minimize any running programs.
Right-click an empty portion of the Windows Desktop, and then select Properties
. The Display Properties window will appear.
Select the Screen Saver
tab.
In the Energy saving features of the monitor area, click Settings
. The Power Management Properties window will appear as shown in Figure 1.
Figure 1: The Power Management Properties window
Set System standby and Turn off hard disks settings to Never
. Click OK
to save the changes.
Click OK
to save the Display Properties changes and close the window.
If the computer continues to enter Standby mode, the mode is set in the computer BIOS. These settings vary by computer make and model. Contact your computer or motherboard manufacturer for model-specific instructions for disabling Standby mode in the BIOS.
Windows 2000 and XP
Close or minimize any running programs.
Right-click an empty portion of the Windows Desktop, and then select Properties
. The Display Properties window will appear.
Select the Screen Saver
tab.
In the Monitor Power section, click Power
.
On the Power Schemes tab, verify that the setting for Turn off hard disks
, Systemstandby
, and System hibernate
are set to Never
.
Select the Advanced
tab and look at the Power buttons
section. Standby
or Hibernate
should not be selected for either setting. Select a different option if either setting is selected.
Select the Hibernate tab. Verify that Enable Hibernation
is not selected.
Select the APM tab if it is present. Verify that Enable Advanced Power Management support
is not selected.
Click OK
to save the settings, and then click OK
again to close the display settings.
If the computer continues to enter Standby or Hibernate mode, the mode is set in the computer BIOS. These settings vary by computer make and model. Contact your computer or motherboard manufacturer for model specific instructions for disabling Standby mode in the BIOS.
Shutting down the all-in-one software
Instead of disabling Standby, Hibernate, or Sleep mode, the HP software can be closed before entering the mode or prevented from running in the background. However, some features of the all-in-one will not be available if the software is not running.
Double-click the HP Director icon to start the software before using any features other than printing or front panel copying and faxing. Be sure to close the HP Director software before the computer enters Standby or Hibernate modes.
Closing the all-in-one software if it is running
Locate and right-click the all-in-one icon (shaped like a printer) in the lower right corner of the screen next to the time.
Click Close
.
Preventing the all-in-one software from running automatically
Close all running programs and right click an unused section of the Windows desktop. Click New
and then click Folder
from the menu that appears.
Name the folder: Notstartup
.
Click Start
, click Programs
(All Programs
in Windows XP), and then locate and point to Startup
.
Locate the icon(s) in the Startup folder for the all-in-one. Right-click one of the icons and then click Cut
.
Double-click the folder created in Steps 1 and 2 to open it.
Right-click an open space in the Notstartup folder and click Paste
from the menu.
Repeat Steps 3 - 6 for any additional icons for the all-in-one in the Startup folder.
