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Finding the Model Number

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How do I find the model number of my HP CD-Writer drive?
Use one of the methods described below to identify the CD-Writer model.

Method one

Find the model series number on the front of the HP CD-Writer drive (Figure 1).
NOTE: CD-Writer drives are grouped by series. The primary difference between drives in a series is the software that came with the drive. Once the CD-Writer model series number is located, select the appropriate model in the series for product support.
Figure 1: Model Series number
1- Model series number

Method two

Identify the CD-Writer by a sticker on the drive. The appearance of this sticker will vary according to drive model. For some models, the label will contain only the product number. Refer to Table 1 below using the product number to find the associated model number.
  • For external CD-Writers, a sticker with the model number is on the bottom of the HP CD-Writer drive. See Figure 2 for an example of the sticker.
  • Internal CD-Writers will have the sticker either on top, on the side and/or on the underneath side of the drive tray. See Figure 3 for an example of the stickers.
Figure 2: Label on an external HP CD-Writer drive
1- Model number and product number
Figure 3: Labels for an internal HP CD-Writer drive
Label on side of driveLabel on the underneath side of drive tray
1- Product number

Table with series, product number, and associated product model

Look at the front of the HP CD-Writer drive for the drive series and the label on the drive for the product number. If the CD-Writer came pre-installed in an HP computer and is not on this list, you can find information about the CD-Writer by searching HP's Web site on the HP computer model.
Table 1: Product series, product number, and associated HP CD-Writer model
Front of the CD-WriterProduct NumberHP CD-Writer Model
hp cd-writer cd24 series Q2096A, Q2097A, Q2098A hp cd24 internal cd-writer
hp cd-writer cd16 series C9327B, C9628B, C9641A hp cd16 internal cd-writer
hp cd-writer cd12 series C4502B, C4503B, C9638A, C9640A hp cd12 internal cd-writer
hp cd-writer cd4 series C9634A, C9635A hp cd4 internal cd-writer
hp cd-writer 9900 series C9629A hp cd-writer internal 9900ci drive
hp cd-writer 9700 series C9627A hp cd-writer internal 9700i drive
hp cd-writer 9700 series C9628A hp cd-writer internal 9710i drive
hp cd-writer 9600 series C4506A hp cd-writer internal 9600si drive
hp cd-writer 9600 series C4507A hp cd-writer external 9600se drive
hp cd-writer 9500 series C4502A hp cd-writer internal 9500i drive
hp cd-writer 9500 series C4503A hp cd-writer internal 9510i drive
hp cd-writer 9300 series C4492B hp cd-writer internal 9340i drive
hp cd-writer 9300 series C4493B hp cd-writer internal 9350i drive
cd-writer plus 9300 series C4492B hp cd-writer plus internal 9300i drive
cd-writer plus 9300 series C4493B hp cd-writer plus internal 9310i drive
Front of the CD-WriterProduct NumberHP CD-Writer Model
cd-writer plus 9200 series C4455A hp cd-writer plus internal 9210i drive
cd-writer plus 9200 series C4456A hp cd-writer plus external 9210e drive
cd-writer plus 9200 series C4457A hp cd-writer plus internal 9200i drive
cd-writer plus 9200 series C4458A hp cd-writer plus external 9200e drive
hp cd-writer 9100 series C4459C hp cd-writer internal 9150i drive
hp cd-writer 9100 series C4460C hp cd-writer internal 9140i drive
cd-writer plus 9100 series C4459A hp cd-writer plus internal 9110i drive
cd-writer plus 9100 series C4460A hp cd-writer plus internal 9100i drive
hp cd-writer 8200 series C4504A hp cd-writer external 8220e drive
hp cd-writer 8200 series C4505A hp cd-writer external 8230e drive
hp cd-writer music C4461A hp cd-writer music external 8270e drive
cd-writer plus 8200 series C4414A hp cd-writer plus internal 8200i drive
cd-writer plus 8200 series C4415A hp cd-writer plus internal 8210i drive
cd-writer plus 8200 series C4453A hp cd-writer plus external 8200e drive
cd-writer plus 8200 series C4454A hp cd-writer plus external 8210e drive
cd-writer plus 8200 series C4464B hp cd-writer plus 8250i drive
cd-writer plus C4464B hp cd-writer plus 8250i drive
Front of the CD-WriterProduct NumberHP CD-Writer Model
cd-writer plus 8100 series C4392A hp cd-writer plus internal 8100i drive
cd-writer plus 8100 series C4398A hp cd-writer plus internal 8110i drive
cd-writer plus 7500 series C4410A hp cd-writer plus internal 7550i drive
cd-writer plus 7500 series C4411A hp cd-writer plus internal 7570i drive
cd-writer plus 7500 series C4412A hp cd-writer plus external 7500e drive
cd-writer plus 7500 series C4413A hp cd-writer plus external 7510e drive
cd-writer plus 7200 series C4380A hp cd-writer plus internal 7200i drive
cd-writer plus 7200 series C4381A hp cd-writer plus external 7200e drive
(no series label on front, check product number) C4353A hp cd-writer plus internal 7100i drive
(no series label on front, check product number) C4358A hp cd-writer plus external 7100e drive
(no series label on front, check product number) C4365A hp cd-writer plus internal 7110i drive
(no series label on front, check product number) C4366A hp cd-writer plus external 7110e drive
cd-writer plus m820 series C4450A hp cd-writer plus external m820e drive
Surestore cd-writer 6020 C4325A hp Surestore cd-writer SCSI 6020es
Surestore cd-writer 6020 C4343A hp Surestore cd-writer internal 6020i
Surestore cd-writer 6020 C4345A hp Surestore cd-writer parallel 6020ep
Surestore cd-writer 4020 C4324A hp Surestore cd-writer internal 4020i