HP provides a type of model name near the keyboard or screen, but this name or number is probably not sufficient to get proper support for your computer. These names or numbers often represent a series of many notebook computers that look similar, but have different options and parts. For example, HP has produced over a hundred types of G62 notebook models in different configurations, such as the G62-340-US and the G62-465DX models.
This document describes how you can find a more appropriate model number that better represents your exact type of HP Notebook PC. You can use the model number (also called a product name) to download drivers, find helpful documents, or get on-line support.
NOTE:If needed, you may also use this document to find the serial number which is always listed near the product number.
Option 1: Use the product label
Find the product number on a label located on the underside of the notebook. On some computers, the label is inside the main battery compartment and you must remove the battery to read the label (see examples below).
Once you have found the product identification label, find the product number shown next to Product
or Product #
The following table shows the location of typical product information labels on the underside of the notebook or in the battery compartment. Yours may be in a slightly different location.
Example locations of model and product numbers
Figure 1: On the back of the notebook
Figure 2: Inside the battery compartment
Figure 3: Under a cover on the back of the notebook