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Finding the Model Number, Product Number, Serial Number, and Android OS Version on Your HP Tablet (Android 4.1/Jelly Bean)

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This document applies to HP tablets with Android 4.1/Jelly Bean operating system.
Use this document to find the product and system information you might need for obtaining warranty information, service, or updates on your HP tablet.

Finding your tablet's model number

Use the following steps to find the model number of your tablet:
  1. On the Home screen, touch the All apps icon, and then touch the Settings icon.
  2. In the System section, touch About tablet.
    Figure 1: About tablet
    About tablet
  3. The tablet model number is listed in the Model number section.
    Figure 2: Model number
    Model number

Finding your tablet's product number

Use one of the following methods to find your tablet's product number, depending on which model of tablet you have:
The product number is located on a sticker adhered to the back of the tablet:
Figure 3: Tablet product number
Tablet product number
The product number is laser-etched on the left edge of your tablet:
Figure 4: Tablet product number
Tablet product number

Finding your tablet's serial number

Use the instructions in one of the following sections to find your tablet's serial number:
The serial number is located on a sticker adhered to the back of the tablet:
Figure 5: Tablet serial number
Tablet serial number
You can also find the serial number stored on the tablet. Use the following steps to find the serial number of your tablet:
  1. On the Home screen, touch the All apps icon, and then touch the Settings icon.
  2. In the System section, touch About tablet.
    Figure 6: About tablet
    About tablet
  3. Touch Status.
  4. Locate your serial number in the Status window.
    Figure 7: Serial number
    Serial number
The serial number is laser-etched on the left edge of your tablet:
Figure 8: Tablet serial number
Tablet serial number
You can also find the serial number stored on the tablet. Use the following steps to find the serial number of your tablet:
  1. On the Home screen, touch the All apps icon, and then touch the Settings icon.
  2. In the System section, touch About tablet.
    Figure 9: About tablet
    About tablet
  3. Touch Status.
  4. Locate your serial number in the Status window.
    Figure 10: Serial number
    Serial number

Finding your tablet's OS version

Use the following steps to find the Android OS version of your tablet:
  1. On the Home screen, touch the All apps icon, and then touch the Settings icon.
  2. In the System section, touch About tablet.
    Figure 11: About tablet
    About tablet
  3. See the information under Android version for the OS version installed on your tablet.
    Figure 12: Android version
    Android version

Related support links

HP Support forums

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