Finding the Model Number, Product Number, Serial Number, and Android OS Version (Android KitKat, Jelly Bean)
This document applies to HP and Compaq tablets with Android 4.4/KitKat and 4.2/Jelly Bean operating systems.
Use this document to find the product and system information you might need for obtaining warranty information, service, or updates on your HP tablet.
NOTE:Depending on the version of Android installed on your tablet, some of the images in this document may not match your tablet exactly.
Finding the tablet model number, product number, and serial number
The model number, product number, and serial number are located in one or more of the following places on your tablet:
- The serial number and product number are laser-etched on the side, top, or bottom edge of the tablet.
- The model number and serial number (SN) are displayed on a label affixed to the back of the tablet.
- The model number, serial number, and product number are printed on a service label affixed to the tablet packaging.
- The serial number can be found in the About tablet section of the Settings menu, using the following steps:
Finding the Android operating system (OS) version
Use the following steps to find the Android OS version on your tablet:
Related support links
HP Support forums
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