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Finding the Model Number, Product Number, Serial Number, and Android OS Version (Android 4.2/Jelly Bean)

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This document applies to HP computers with Android 4.2/Jelly Bean operating system.
Use this document to find the product and system information you might need for obtaining warranty information, service, or updates on your HP computer.

Finding the model number, product number, and serial number for your computer

The model number (M/N), product number (P/N), and serial number (S/N) of your computer are on a sticker in the Rear I/O compartment of the computer. To find the information, detach the power cord from the computer and examine the Rear I/O compartment.
Figure 1: Rear I/O compartment
Rear I/O compartment
Figure 2: Sticker with the model, product and serial numbers
Sticker with the model, product, and serial numbers inside the Rear I/O compartment

Finding the OS version of your computer

Use the following steps to find the Android OS version of your computer:
  1. On the Home screen, click or touch the All apps icon, and then click or touch the Settings icon.
  2. In the System section, click or touch About tablet .
    Figure 3: About tablet
    About tablet
  3. See the information under Android version for the OS version installed on your computer.
    Figure 4: Android version
    Android version on the About tablet screen
  4. You can also find the serial number of the computer by clicking or touching Status .
    Figure 5: Serial number on the Status screen
    Serial number on the Status screen

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
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