Support
Summary of site-wide JavaScript functionality
HP Customer Support
HP Photosmart C5240 All-in-One Printer Troubleshooting
Product Home
Drivers
Troubleshooting
User guides
Contact HP
Error messages displayed on product
Print
Share
Try the HP Print and Scan Doctor for Windows
In Windows, the HP Print and Scan Doctor checks for common problems like printing, scanning, and networking issues.
Select from the list below
'Paper Jam' Message Displays on the All-in-One
Troubleshooting Memory Cards
'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word
An Alphanumeric Code (Example: '0x...' or 'C2...') or 'Ink System Failure' Error Message Displays on the Front Panel When Printing
A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or Fax
A 'No Scan Options' or 'Scan settings are not set' Message Displays on the All-in-One
The Control Panel Display Always Reads 'Initializing', or the Product Does Not Start
'Carriage Jam' or 'Carriage Blocked' Message Displays on the All-in-One
The 'Photo Tray Problem' Message Displays on the Control Panel
'Print cartridge alignment failed' Error Message Displays on the All-in-One
A 'Calibration Error' Message Displays on the Control Panel
'Door Open' Error Message Displays on the Control Panel
'Turn Power Off then On' Message Displays on the Control Panel
HP Photosmart C5240 All-in-One Printer
Not your product?
Support search
More for this product
Buy Supplies and Accessories
Extended Service Plan
Check warranty status
Check Repair Order
“HP Installer Setup has stopped working” error when installing HP printer software version 14 or earlier (Windows 7)
HP Consumer Support Forum
Consumer support forums
Follow us