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HP Officejet J6480 All-in-One Printer Troubleshooting

Windows

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Use the HP Printer Install Wizard to help you find the Windows 7 or Windows 8 driver for your HP printer.

Select from the list below

'The feature you are trying to use is on a disk that is not available' or a Similar Message Displays on the Computer in Windows
The Installation CD Does Not Start Automatically in Windows 7
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
The Printer is Not Found During Wireless Network Installation in Windows
In Windows XP or 2000, Software Installation on a Mini Notebook Computer Stops Because of the Screen Area Requirement
'Error Situation Code 16255569' Message Displays on the Computer in Windows During HP Software Installation
'The software...has not passed Windows Logo Testing' Displays during Software Installation in Windows Vista or Windows XP
The Installation CD Does Not Start Automatically in Windows XP
The Installation CD Does Not Start Automatically in Windows Vista
The Progress Bar on the Software Installation Stops or Stalls
Printer Connected with a USB Cable Repeatedly Attempts to Install in Windows Vista
'This program might not have installed correctly' Error Message Displays in Windows Vista
I Cannot Tell if the Windows Version on My Computer is 32-bit or 64-bit
'A required software component was not found or was improperly installed' Message Displays during Scanning
The Printer Connected with a USB Cable Repeatedly Attempts to Install in Windows XP
'HP Installer Setup has stopped working' or Setup Does Not Run When Installing the HP Printer Software in Windows 7
'Cannot Install this Hardware...The system cannot find the file specified.' Message Displays on the Computer in Windows XP during Software Installation
'Windows Can't Verify the Publisher of This Driver Software' Error Message Displays When Installing the Product Software in Windows Vista
'Cannot Install This Hardware … NTprint.inf' Error Message Displays on the Computer When Installing the Product in Windows XP
'Access is denied' Error Message Displays While Installing the HP Software in Windows XP or Windows Vista
A 'Generic Host Process For Win32 Services Has Encountered a Problem and Needs to Close' Error Message Displays on the Computer in Windows XP
Windows Vista: 'Your System Does Not Meet the Minimum System Requirements' Message Displays on the Computer When Installing the HP Software
Windows 7: 'Your System Does Not Meet the Minimum System Requirements' Message Displays on the Computer When Installing the HP Software
Windows: 'Device Setup Failed to Complete' or 'Unknown Device' Message Displays on the Computer During a USB Installation
Windows XP: 'Your System Does Not Meet the Minimum System Requirements' Message Displays on the Computer When Installing the HP Software
Windows 7 (64-bit Only): The Printer Stops Working and is Not in the Devices and Printers Menu