Support
Country-Language Options
You are on the HP Customer Care site in
United Kingdom - English
Do you want to continue on this site?
Continue
--or--
Do you want to change your country and language?
Change
For optimal support information and options, select the country where you purchased your product.
Summary of site-wide JavaScript functionality
HP Customer Support
HP Photosmart p1000/1000 Printer Troubleshooting
Product Home
Drivers
Troubleshooting
User guides
Contact HP
Solve a problem
Print
Share
Select a topic from the list below
Jams & feed problems
'Stalled Carriage' or 'Print Cartridge Cradle is Stuck' Error Message Displays on the Control Panel
Error messages & lights displayed on product
'Stalled Carriage' or 'Print Cartridge Cradle is Stuck' Error Message Displays on the Control Panel
Error Messages on the Printer Display Screen
Installation issues
I Cannot Tell if the Windows Version on My Computer is 32-bit or 64-bit
Error messages displayed on computer
'Printer is offline' Message Displays on the Computer and the HP printer Will Not Print
I Cannot Tell if the Windows Version on My Computer is 32-bit or 64-bit
Error conditions (Noises / Lockups / Performance)
Removing the Cartridges if the Printer will not Turn On or the Carriage is Locked
The Printer Will Not Turn On or Respond
Print
Removing the Cartridges if the Printer will not Turn On or the Carriage is Locked
'Printer is offline' Message Displays on the Computer and the HP printer Will Not Print
'Stalled Carriage' or 'Print Cartridge Cradle is Stuck' Error Message Displays on the Control Panel
Cannot Print PDFs from Adobe Reader
Can't Print? Print Jobs are Stuck in the Print Queue
Printed Images Contain White or Single Color Streaks
Software & drivers
I Cannot Tell if the Windows Version on My Computer is 32-bit or 64-bit
Power issues
Removing the Cartridges if the Printer will not Turn On or the Carriage is Locked
The Printer Will Not Turn On or Respond
HP Photosmart p1000 1000 Printer
Not your product?
Support search
More for this product
Extended Service Plan
Find Additional Services
Check warranty status
HP Consumer Support Forum
Consumer support forums
Follow us
Print
