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HP Officejet J3680 All-in-One Printer Troubleshooting
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'The feature you are trying to use is on a disk that is not available' or a Similar Message Displays on the Computer in Windows
A 'Paper Jam' or 'Original Jam' Message Displays on the Control Panel
An 'HP Installer can't be opened...' Message Displays on a Mac Running OS X v10.8 Mountain Lion
An 'Unsupported Operating System' or 'Software not compatible' Message Displays on a Mac Running OS X v10.8 Mountain Lion
Can't Print? Print Jobs are Stuck in the Print Queue
View all FAQs for this product
Fix Common Problems Using HP Diagnostic Tools for Windows
Use diagnostic utilities in Windows to help you identify and fix common printer problems.
HP Officejet J3680 All-in-One Printer
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