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HP LaserJet 3380 Firmware Update Utility

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20040802 Rev E
Microsoft Windows Server 2003
Microsoft Windows XP
Microsoft Windows 2000
Microsoft Windows ME
Microsoft Windows 98
Microsoft Windows NT 4.0


  • Fixed defect to improve Reprint Fax feature
  • Improved Fax Receive compatibility
  • Updated Demo Page Data
  • Upgraded Line Interface Unit (LIU) list to include Taiwan specifications
  • Increased detail provided in Error Log
  • Updated telecom parameters required for Russia
  • Minor scan improvements for content scanned at 200 DPI
  • Updated control panel message 'No Print Cartridge' to now say 'Check cartridge/Check paper tray.'
  • Improved Manual Dial setup

This utility is for use on Windows 98SE, ME, NT4, 2000, XP, and Server 2003

Depending on the speed of your PC, the firmware update process may complete on the printer, before the progress bar on the screen completes. Once the update process has started, do not use your PC for other activity until the process is complete.

  • Download the file to the desktop.
  • Save all work and close any open applications.
  • Turn the printer off and then back on to clear main printer memory.
  • Double click on the flash update utility file
  • Use the "Select the Printer to Update" dropdown control to choose the printer you are updating. Note: Don't select the fax driver.
  • Click on the "Start" button to begin updating the firmware.
  • The progress bar will begin to move to the right indicating information being transferred.
  • DO NOT power cycle the printer or the PC during this process or the printer may become unstable and or unusable without further attention from HP . The firmware update can take up to 5 minutes to complete. Please be patient.
  • During the printer firmware update, the liquid crystal display (LCD) on the printer control panel will display "Printing Document" and will change to "Erasing". After a short while, the LCD display will change to "Programming". After a short while, the LCD will display "complete : )" and the "Ready" LED on the printer will be flashing. The printer will automatically power cycle to reboot and will make noises similar to power on.
  • In the "LaserJet AiO Flash" window on the PC, a smiling face will appear when the firmware update is complete and successful. Click OK to close the "LaserJet AiO Flash" window.

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