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hp deskjet 5800 series full feature software/driver

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HP Download and Install Assistant
HP Download and Install Assistant makes it easy to download and install software*





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HP Download and Install Assistant
Follow the instructions below to install and run HP Download and Install Assistant using the HP Support Solutions Framework.
HP browser detection did not automatically detect your browser. Select the appropriate option required by your browser for each step listed below.

Instructions
Step 1:  Click on the security prompt which appears at the top of the browser window then click 'Download File…'
Step 2:  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Run' on the prompt at the bottom of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Double-click 'HPSupportSolutionsFramework…' in the upper-right corner of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted  OR  Click on the security prompt which appears at the top of the browser window then click 'Download File…'  OR  Click 'Run' on the prompt at the bottom of the browser.  OR  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'  OR  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.


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By downloading you agree to HP’s
  • Overview

Description

This update fixes 2 issues:

1. For XP users – installation and printing may fail if the default XP firewall is on.
2. Installation fails if a 2-byte character for the customer name is entered.

Temporarily disable software firewall before installing the printer

If your computer has a software firewall enabled, you must temporarily disable the firewall in order to install the printer on a wired or wireless network. If you do not disable the firewall, the computer will not discover the printer on the network, and the installation will fail. Connecting to the printer with a USB cable does not require disabling firewalls.

For maximum virus protection while the firewall is disabled, disconnect your router from the Internet. Once the printer is installed, you can reconnect your router to the Internet.

If a firewall is enabled on a networked computer the following two issues can occur:

  • During the software installation, the HP Deskjet 5850 network installer fails to locate the printer on the network. The error message, "Setup was unable to detect any printers on the network" appears. To prevent this issue from occurring, you need to temporarily disable your firewall before you install the HP Deskjet 5850 printer software.
  • After the software installation, if the IP address of the HP Deskjet 5850 changes, the computer loses communication with the printer, and the printer stops printing. In home environments, the printer IP address might change if your computer and network router are turned off for an extended period of time. To prevent the printer IP address from changing, you can configure the HP Deskjet 5850 with a static IP address. For information about how to configure the printer with a static IP address, go to www.hp.com/support and browse to the HP Deskjet 5850 page.
Some computers have multiple network connections (such as, one connection for a local area network, and another connection for a wireless network). Disable each network connection's firewall.

Whenever the firewall is disabled, HP strongly recommends that the following items be installed on your computer:

  • A hardware device that provides firewall protection between the Internet and your computer, such as a gateway
  • An up-to-date antivirus software program
Important!

1. After installing the printer software, re-enable the firewall(s).

2. Consult the documentation that came with the firewall for help in disabling the firewall. Some firewalls may require further configuration after printer installation in order for the printer to be made available on the network.

Printer driver installation

Install the driver by following the instructions below:

  1. Make sure to close all virus protection programs that are running on the computer
  2. .
  3. Create a directory on your hard drive c:\dj5800
  4. Download the dj5800 printer driver to the c:\dj5800 directory
  5. .
  6. Open the c:\dj5800 folder and double-click on the downloaded "exe" file. Once the files are loaded you will see the Welcome to the hp deskjet 5800 series Setup Wizard screen . If you see this screen proceed with step 7. If this screen does not display, continue with the next steps 4-5 to manually open the screen.
  7. Double-click the c:\dj5800 folder to open it.
  8. Double-click setup.exe.
  9. Follow the directions on your screen
  10. .
Installation problems
  1. Close all virus protection programs that are running on the computer.
  2. Uninstall the printer software:
    1. Insert the HP printer software CD-ROM into the CD-ROM drive.
    2. Click Start, then click Run. The Run dialog box will appear. .
    3. Click Browse. .
    4. Select SETUP.EXE on the CD-ROM drive, and click Open. .
    5. The SETUP.EXE file will appear in the Run dialog box. Click OK. .
    6. Click Remove printer software, and follow the instructions on the screen. .

    If, when reinstalling, problems with the installation continue, call an authorized HP dealer or an HP Customer Care representative.

Release details

Released:
2004-06-11
File name:
5800_enu_win_nt.exe [1/1, 26.8M]
Version
9.3.4.0
Compatibility:
Microsoft Windows NT 4.0

Details and specifications

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