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HP Officejet Basic Driver - IT Professional Use Only

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  • Overview
  • How to install
  • System requirements

Description

Enterprise solutions are a subset of the full installation provided to corporate customers. The webpacks contain the installer with print driver and scan driver.

Release details

Released:
2012-06-05
File name:
Version
14.0.0
Compatibility:
Microsoft Windows 7 Home Basic (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows Vista Enterprise (64-bit)
Microsoft Windows Server 2008 x64
Microsoft Windows Vista Home Basic (64-bit)
Microsoft Windows Vista Home Premium (64-bit)
Microsoft Windows Vista Business (64-bit)
Microsoft Windows Vista Ultimate (64-bit)
Microsoft Windows Server 2003 64-Bit Edition

Fix/Enhancement

Original Software/Drivers
Internet Explorer:
  1. Click the Download only button.
  2. When a new pop-up window appears, click on the Run button.

  3. Note: Make sure the printer is not connected to the computer before running the file.
    Note: Depending on your connection speed, the file will take some time to transfer to your computer.
  4. If an "User Account Control" pop-up windows appears, click the Continue button.

  5. Note: The file is compressed and may take time to extract and run.
  6. Follow the on-screen instructions.
Firefox:
  1. Click the Download only button.
  2. When a new pop-up window appears, click on the Save File button.

  3. Note: Depending on your connection speed, the file will take some time to transfer to your computer.
  4. When the download completes, double-click the most recent file to start the software installation.

  5. Note: Make sure the printer is not connected to the computer before running the file.
  6. If an "Open Executable File?" pop-up window appears, click the OK button.
  7. If an "User Account Control" pop-up windows appears, click the Continue button.

  8. Note: The file is compressed and may take time to extract and run.
  9. Follow the on-screen instructions.

Details and specifications

No additional Pre-requisites

Additional Information:

If you encountered "Printer setup has failed to complete" error prompt, please do the following:

  1. Click "Next" to proceed with the software installation.
  2. An "add a device" icon will be displayed on the desktop.
  3. Go to MS Windows 7\Control Panel\Hardware and Sound\Devices and Printers folder.
  4. Right click on the printer icon and click on "Remove device".
  5. Click "Yes" to confirm remove device.
  6. Select/Highlight any of the Printer and Faxes icon, and select "Print server properties".
  7. Go to the drivers tab, select HP Officejet Pro 8500 A909x Series and click "Remove".
  8. Select "Remove driver and driver package".
  9. Go to the desktop and click on the "add a device" shortcut to complete the software installation.

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