Jump to content

Windows 7 Critical Update to enhance reliability of network connection

  • PrintPrint
By downloading you agree to HP’s
  • Overview
  • How to install
  • System requirements


Release details

File name:
Microsoft Windows 7 Home Basic (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Microsoft Windows 7 (64-bit)


Corrects an issue that causes the network connected printer to disappear from the system
1. Click the Download button.
2. When the File Download window displays, click Run.
3. Follow the on-screen instructions to complete the installation process.

Note: Alternately, you can click Save at step 2. Once the file is saved to a folder in the computer, navigate to that folder and double click on the saved file to run it. Follow on-screen instructions to complete the installation.

Details and specifications

You must have an existing printer installation , for which this update is targeted. This update cannot be used for initial device installation

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+