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Diagnostics for Windows

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HP Download and Install Assistant
HP Download and Install Assistant makes it easy to download and install software*





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HP Download and Install Assistant
Follow the instructions below to install and run HP Download and Install Assistant using the HP Support Solutions Framework.
HP browser detection did not automatically detect your browser. Select the appropriate option required by your browser for each step listed below.

Instructions
Step 1:  Click on the security prompt which appears at the top of the browser window then click 'Download File…'
Step 2:  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Run' on the prompt at the bottom of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Double-click 'HPSupportSolutionsFramework…' in the upper-right corner of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted  OR  Click on the security prompt which appears at the top of the browser window then click 'Download File…'  OR  Click 'Run' on the prompt at the bottom of the browser.  OR  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'  OR  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.


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  • Overview
  • How to install

Description

Diagnostics for Windows will display information about the computer's hardware and software configuration and test the computer to ensure it is operating properly.

PURPOSE: Recommended

OPERATING SYSTEM(S):
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows NT 4.0
Microsoft Windows 2000
Microsoft Windows Millennium Edition (ME)
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows Server 2003

Release details

Released:
2005-04-19
File name:
sp25498.exe [1/1, 4.97M]
Version
4.12 A
Compatibility:
Microsoft Windows XP Professional
Microsoft Windows Server 2003
Microsoft Windows XP Home Edition
Microsoft Windows XP
Microsoft Windows 2000
Microsoft Windows ME
Microsoft Windows NT 4.0
Microsoft Windows 95
Microsoft Windows 98

Fix/Enhancement

- Adds support for new models, including new HP Compaq Business Notebook models.
1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number below.

2. Execute the downloaded file and follow the on-screen instructions. To create the four optional installation diskettes, run MAKEDISK.BAT and follow on-screen instructions.

3. To install interactively:

a) Delete all previous versions of Diagnostics for Windows 1.xx. Since the DFW 1.xx is a 16-bit application that does not have an uninstall, simply delete the C:\WINDOWS\CPQDIAG directory.

b) Remove all previous versions of Diagnostics for Windows 2.xx.
- Select Start, Settings, Control Panel
- Select Add/Remove Programs
- Select Diagnostics for Windows and "Add/Remove"
- delete the C:\WINDOWS\CPQDIAG directory if it still exists

c) Install this version of Diagnostics for Windows
- Insert diskette #1 into drive A: if installing from optional diskettes
- Run A:\SETUP.EXE or \SETUP.EXE where is directory from step 2
- Select Next
- Select Finish

4. After the installation is completed, you may delete the directory created in step 2 if you wish.

Details and specifications

HP Support forums

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