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HP Update for Recovery Manager

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Follow the instructions below to install and run HP Download and Install Assistant using the HP Support Solutions Framework.
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Instructions
Step 1:  Click on the security prompt which appears at the top of the browser window then click 'Download File…'
Step 2:  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Run' on the prompt at the bottom of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Double-click 'HPSupportSolutionsFramework…' in the upper-right corner of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted  OR  Click on the security prompt which appears at the top of the browser window then click 'Download File…'  OR  Click 'Run' on the prompt at the bottom of the browser.  OR  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'  OR  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.


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  • Overview
  • How to install

Description

This package contains an update to the HP Recovery Manager for the supported notebook models and operating systems.

The HP Recovery Manager enables users to recover or restore their notebooks to factory condition. Users can recover their system using a Recovery Disc, which is created by the Recovery Disc Creation function (a feature of Recovery Manager) or from the Recovery Partition (a partition on the hard drive that provides an environment for restorting data to the operating system partition).

PURPOSE: Routine

Release details

Released:
2007-09-15
File name:
sp36812.exe [1/1, 5.83M]
Version
1.00 A
Compatibility:
Microsoft Windows Vista
Microsoft Windows Vista Home Basic (32-bit)
Microsoft Windows Vista Home Premium (32-bit)
Microsoft Windows Vista Business (32-bit)
Microsoft Windows Vista Ultimate (32-bit)
Microsoft Windows Vista (64-bit)
Microsoft Windows Vista Enterprise (32-bit)
Microsoft Windows Vista Enterprise (64-bit)
Microsoft Windows Vista Home Basic (64-bit)
Microsoft Windows Vista Home Premium (64-bit)
Microsoft Windows Vista Business (64-bit)
Microsoft Windows Vista Ultimate (64-bit)

Fix/Enhancement

  • Fixes issue where the CD option is dimmed (grayed out) in the Recovery Media Creation function.
  • Fixes issue where more than one instance of Recovery Manager could be running at one time. Now, only one instance of Recovery Manager is open at any time.
  • Resolves issue where a blank Recovery Manager screen is displayed after Hindi-LIP is installed.
  • Fixes issue with the Czech image where "System Restore" appears twice in the Advanced menu.
  • Fixes issue with the Danish image where the characters in some words do not display correctly.
  • Fixes some spelling issues with the Brazilian Portuguese image.
  • Removes launcher.exe, which is no longer needed. This change improves the time it takes to boot the notebook.
  • 1. Download the SoftPaq .EXE file to a directory on your hard drive.
    2. Execute the downloaded file and follow the on-screen instructions.

    Details and specifications

    HP Support forums

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