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USB Mass Storage Device Driver

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Step 1:  Click on the security prompt which appears at the top of the browser window then click 'Download File…'
Step 2:  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Run' on the prompt at the bottom of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Double-click 'HPSupportSolutionsFramework…' in the upper-right corner of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted  OR  Click on the security prompt which appears at the top of the browser window then click 'Download File…'  OR  Click 'Run' on the prompt at the bottom of the browser.  OR  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'  OR  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.


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  • Overview
  • How to install

Description

This package provides the driver for the USB Mass Storage Device used with the supported notebook models and operating systems.

PURPOSE: Routine

Release details

Released:
2007-11-26
File name:
sp37985.exe [1/1, 5.91M]
Version
6.0.6000.2001 A
Compatibility:
Microsoft Windows Vista
Microsoft Windows Vista (64-bit)

Fix/Enhancement

  • Adds customized label feature, which enables easy identification of the type of storage card that is inserted.
  • Adds customized icon feature, which assists users in identifying the type of storage card that is inserted.
  • Fixes issue where the notebook may stop responding (hang) with a black screen when entering or resuming from Hibernation mode.
  • Fixes issue where an error message may be generated during USB file transfer. The driver in this SoftPaq provides improved stability for these transfers.
  • 1. Download the SoftPaq .EXE file to a directory on your hard drive.
    2. Execute the downloaded file and follow the on-screen instructions.

    Details and specifications

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