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HP Support Assistant

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Description

Release details

Released:
2010-07-02
File name:
sp49174.exe [1/1, 34.51M]
Version
5.0.14.2
Compatibility:
Microsoft Windows Vista
Microsoft Windows Vista Home Premium (32-bit)
Microsoft Windows Vista Home Basic (32-bit)
Microsoft Windows Vista Business (32-bit)
Microsoft Windows Vista Ultimate (32-bit)
Microsoft Windows 7 (32-bit)
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Ultimate (32-bit)
Microsoft Windows 7 Starter (32-bit)
Microsoft Windows 7 Home Basic (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows Vista (64-bit)
Microsoft Windows Vista Enterprise (32-bit)
Microsoft Windows Vista Enterprise (64-bit)
Microsoft Windows Vista Home Basic (64-bit)
Microsoft Windows Vista Home Premium (64-bit)
Microsoft Windows Vista Business (64-bit)
Microsoft Windows Vista Ultimate (64-bit)

Fix/Enhancement

- Enhances "Get Assistance" Contact options from HP and others. - Provides new troubleshooting resources for the network, battery, hard drive, and CD/DVD drive. - Improves navigation with the addition of a Navigation bar. - Improves the Action view for managing actions from HP. Actions are now grouped as Important, Recommended, and Tips and color-coded to make them easier to recognize. Also, Apply Selections are now positioned in front of the action so they are easier to choose and apply. - Improves the HP Customer Improvement Program. The program now includes more information about how HP Support Assistant and other HP applications are being used to help HP improve the user experience and support options in the future. - Adds an HP Feedback button, which enables users to provide feedback at any time. - Improves alerts by no longer showing alerts when no actions are pending. - Improves software update reliability to deliver more updates from HP automatically.
1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Details and specifications

Operating Systems
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Starter 32 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Ultimate 64 Edition



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