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HP Imaging Software Critical Update

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  • Overview
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  • System requirements


This update is for HP Memories Disc Creator versions 1.0 and 2.0. This update replaces SoftPaq SP24016 and fixes two additional issues:

    1. On some PCs, if HP Memories Disc Creator is used to write a CD or DVD, subsequent discs written with a different CD/DVD writing program may be unreadable.
    2. A compatibility issue between Apple's iTunes and Nullsoft's Winamp, resulting in Windows send/don't send error messages.
This update also includes the fixes that were previously released in Softpaq SP24016.
    Compatibility issue between HP Memories Disc Creator version 1.0 and 2.0.
    There is a compatibility issue between HP Memories Disc Creator versions 1.0 and 2.0. The issue occurs when you install the older version on top of the newer version, and then try to use HP Memories Disc Creator. The incompatibility between the two software versions causes Memories Disc Creator to fail. Error messages seen with this issue may include:
    "%s - Error. The memories disc creator detected a problem and cannot continue"
    "Invalid BOOT.INI file Boot from C:\Windows\"
    Missing applications and/or files
These error conditions may delete certain files. If you see one of these error messages, your PC may not start up properly. Once these errors occur, you may need to perform a full system recovery, which erases all your data on the PC. Prevent this issue from occurring by installing this critical software update even if you don't use or have plans to use Memories Disc. As a standard practice, HP recommends that all PC owners routinely back up and secure their personal data to help prevent data loss.

Operating System:
Microsoft Windows 98
Microsoft Windows 98SE
Microsoft Windows ME
Microsoft Windows 2000
Microsoft Windows XP Home
Microsoft Windows XP Tablet Edition
Microsoft Windows XP Media Center Edition
Microsoft Windows XP Professional

Release details

File name:
sp26273.exe [1/1, 3.33M]
Microsoft Windows XP


Improves functionality and reliability.

Fixes DLL mismatch during a downgrade from version 2.0 to version 1.0 of HP Memories Disc Creator.

Fixes compatibility issue with IMAPI disc burning applications.

Resolves compatibility issue between iTunes and Winamp.

Warning - If you uninstall and reinstall the HP Memories Disc Creator software at a future date, you will need to install this patch again.

1. Download the software update.

2. Double-click the icon for the update downloaded in step 1, and then click NEXT.

3. Accept the license terms and then click NEXT.

4. Click YES to continue.

5. If prompted to restart your computer, close all applications and click OK to restart your system.

Details and specifications

HP Memories Disc Creator version 1.0 or 2.0

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