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HP Color LaserJet CP1215 Printer support

HP Color LaserJet Firmware Update Utility

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Step 1:  Click on the security prompt which appears at the top of the browser window then click 'Download File…'
Step 2:  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Run' on the prompt at the bottom of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Double-click 'HPSupportSolutionsFramework…' in the upper-right corner of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted  OR  Click on the security prompt which appears at the top of the browser window then click 'Download File…'  OR  Click 'Run' on the prompt at the bottom of the browser.  OR  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'  OR  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.


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  • Overview
  • How to install
  • System requirements

Description

This utility updates the printer's firmware to the latest version. The firmware version can be found on the Self Test/Configuration Page which can be printed by pressing the green button on the printer's control panel for one to two seconds.

Release details

Released:
2012-02-28
File name:
Version
20120213
Compatibility:
Microsoft Windows Vista
Microsoft Windows 7 (32-bit)
Microsoft Windows XP x64
Microsoft Windows Vista (64-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows Server 2003
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows XP
Microsoft Windows 2000

Fix/Enhancement

This firmware version installs code signing verification functionality. Firmware signed by HP guarantees the integrity and authenticity of the code; meaning that the firmware was produced by HP (authenticity) and that the firmware has not been altered in any way (integrity).
The HP Color LaserJet CP1210 Series software must be installed prior to using this utility. The HP Color LaserJet CP1210 Series printer must be in a READY state prior to performing the update. A Ready state is observed when the top green (U shaped) light on the printer's control panel is on steady. This utility is for use on Windows 7, Vista, XP, 2000, and Server 2003. Depending on the speed of your PC, the firmware update process may complete on the printer before the progress bar on the screen completes. Once the update process has started, do not use your PC for other activity until the process is complete.

Procedure:
  • Download the file to the desktop.
  • Turn the printer off and then back on to clear main printer memory.
  • Double click on the firmware update utility file. A window "HP Color LaserJet CP1210 Firmware Update" will open.
  • In the window adjacent to the "Select Printer to Update", use the drop down arrow to select the "HP Color Laser Jet CP1215" or "HP Color LaserJet CP1217" driver. If you have previously assigned a different name to the HP Color Laser Jet CP1215 or CP1217, choose the name that represents the correct printer.
  • Click on the "Send Firmware" button in the "HP Color LaserJet CP1210 Firmware Update" dialog window. The progress bar will begin to move to the right, indicating information being transferred.
  • Do Not power cycle the printer or the PC during this process or the printer may become unstable and or unusable without further attention from HP. The firmware update can take up to 5 minutes to complete. Please be patient.

    Note: During the printer firmware update, the lights on the printer's control panel will flash periodically. After several minutes, the top green (U-shaped) light on the printer's control panel will remain on steady indicating that the printer is in a Ready state and the firmware update is complete.


  • If it is desired to verify the update, a configuration page can be printed by pressing the green button on the printer's control panel for one to two seconds. The configuration page will display the current firmware version in the Product Information block.
  • On the computer, a smiling face will appear in the "HP Color LaserJet CP1210 Firmware Update" dialog box at the conclusion of the successful firmware update.
  • Click the Exit button to close the "HP Color LaserJet CP1210 Firmware Update" dialog box.

Details and specifications

  • HP Color LaserJet CP1210 Series Printer driver must be installed.
  • Must be able to print to the HP Color LaserJet CP1210 Series Printer.
HP Color LaserJet CP1215 Printer

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