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HP Officejet 4215xi All-in-One Printer support

Critical Update to Enhance Reliability of Network and USB Connectivity and Improve System Responsiveness While Printing

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HP Download and Install Assistant
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HP Download and Install Assistant
Follow the instructions below to install and run HP Download and Install Assistant using the HP Support Solutions Framework.
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Instructions
Step 1:  Click on the security prompt which appears at the top of the browser window then click 'Download File…'
Step 2:  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Run' on the prompt at the bottom of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Double-click 'HPSupportSolutionsFramework…' in the upper-right corner of the browser.
Step 2:  If User Account Control appears, click 'Yes' to install the framework.
Step 3:  Click 'OK' to close this window and begin downloading your software.
Step 1:  Click 'Save File' when prompted  OR  Click on the security prompt which appears at the top of the browser window then click 'Download File…'  OR  Click 'Run' on the prompt at the bottom of the browser.  OR  Click 'HPSupportSolutions…msi' in the lower-left corner of the browser window
Step 2:  Click the downward-facing arrow in the upper-right corner of the browser, then double-click 'HPSupportSolutionsFramework…'  OR  If a File Download Security Warning appears, click 'Run' to install the framework.
Step 3:  If User Account Control appears, click 'Yes' to install the framework.
Step 4:  Click 'OK' to close this window and begin downloading your software.


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  • Overview
  • How to install
  • System requirements

Description

Corrects an issue that causes the network connected printer to disappear from the system and/or the USB connected printer to repeatedly attempt to reinstall, and improves system responsiveness while spooling and printing documents.

Release details

Released:
2009-04-09
File name:
Version
2.0
Compatibility:
Microsoft Windows Vista
Microsoft Windows Vista Home Basic (32-bit)
Microsoft Windows Vista Home Premium (32-bit)
Microsoft Windows Vista Business (32-bit)
Microsoft Windows Vista Ultimate (32-bit)
Microsoft Windows Vista (64-bit)
Microsoft Windows Vista Enterprise (32-bit)
Microsoft Windows Vista Enterprise (64-bit)
Microsoft Windows Vista Home Basic (64-bit)
Microsoft Windows Vista Home Premium (64-bit)
Microsoft Windows Vista Business (64-bit)
Microsoft Windows Vista Ultimate (64-bit)

Fix/Enhancement

This update provides the following fixes and enhancements:

  • Corrects an issue that causes a USB connected printer to repeatedly attempt to reinstall
  • Improves system responsiveness while printing
  • Improves usability of printer status messaging
  • 1.Before downloading the update, please verify that you have an existing valid installation of the device. This update is not intended to be used as a primary installation for your device.
    2.Download the update to a folder in your system.
    3.Double click on the downloaded File to start the unpacking and installation.
    4.In Windows Vista, you will be prompted for Administrator credentials if your login privileges do not have administrator rights. If you are an administrator, you will be prompted for permission to continue with the installation. Please select to continue the installation.
    5.Follow on-screen instructions to complete the installation.
    6.If you are requested to reboot the system at the end of the installation, please reboot to complete the installation process. Reboot is normally not required.
    7.When the update is completed, you will see the "Update Completed Successfully" window.

    Details and specifications

    Must have an existing installation of the device for which this update is targeted. This update can not be used for initial device installation.
    HP Officejet 4215xi All-in-One Printer

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