Jump to content

HP Officejet 6500 All-in-One Printer - E709a support

Solution Center Update

  • PrintPrint
Download
By downloading you agree to HP’s
  • Overview
  • How to install
  • System requirements

Description

Release details

Released:
2010-06-24
File name:
Version
13.0
Compatibility:
Microsoft Windows Vista
Microsoft Windows Vista Home Basic (32-bit)
Microsoft Windows Vista Home Premium (32-bit)
Microsoft Windows Vista Business (32-bit)
Microsoft Windows Vista Ultimate (32-bit)
Microsoft Windows Vista (64-bit)
Microsoft Windows Vista Enterprise (32-bit)
Microsoft Windows Vista Enterprise (64-bit)
Microsoft Windows Vista Home Basic (64-bit)
Microsoft Windows Vista Home Premium (64-bit)
Microsoft Windows Vista Business (64-bit)
Microsoft Windows Vista Ultimate (64-bit)
Microsoft Windows XP

Fix/Enhancement

1) Solution Center prompting for disk when launched or during a pc reboot.
2) Prevents an application error with hpqgpc01.exe when PC is shut down.
1. Click the Download Only button.
2. When a new pop-up window appears, click on the Save button.
3. Save the file in a desired location, perhaps a user-created C:/print software/directory.
4. After saving the file, run the file or go to the directory where the file was saved in order to run it. If security warnings are displayed, they may be caused by settings in the computer, however continue to run the file.

Note: File is compressed and may take time to expand and run.

5. Follow any on-screen instructions.
6. After the installation completes, a restart prompt will appear. Please shut down and restart your system to complete the installation.

Details and specifications

This patch will not install properly if you do not have the previous software version installed.
HP Officejet 6500 All-in-One Printer - E709a

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+